EPOS designs premium audio and video solutions for business professionals and gamers, offering high-end headsets, speakerphones, and conferencing tools.
EPOS is a global audio and video solutions company developing high-end equipment for business professionals and the gaming community. Originating from the demerger of the Sennheiser Communications joint venture, EPOS builds on a rich legacy of audio engineering to create pioneering headsets, speakerphones, and video conferencing bars.
Their portfolio includes the IMPACT, ADAPTER, et DÉVELOPPER lines tailored for enterprise communication, as well as the H3 series for immersive gaming. Headquartered in Copenhagen, Denmark, EPOS operates under the Demant Group, leveraging advanced psychoacoustic research—such as EPOS BrainAdapt™ technology—to reduce cognitive load and enhance clarity in modern hybrid work environments.
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You can update firmware using the EPOS Connect software available for Windows and Mac, or via the EPOS Connect mobile app for compatible Bluetooth devices.
Generally, press and hold the power or Bluetooth button on the headset for a few seconds until the LED flashes red and blue to enter pairing mode, then select the device from your computer or phone's Bluetooth menu.
EPOS BrainAdapt is a suite of technologies designed to support the brain's natural way of processing sound, helping to reduce listening effort and cognitive load during calls.
Most EPOS enterprise headsets and speakerphones come with a standard 2-year warranty. Coverage details can be verified on the EPOS warranty portal.