EPOS IMPACT 500

EPOS Impact 500 ANC Wireless Headset Instruction Manual

1. Introduction et plusview

The EPOS Impact 500 ANC Wireless Headset is engineered for professionals requiring clear communication and focus in diverse work environments. This on-ear Bluetooth headset integrates hybrid Active Noise Cancellation (ANC) to minimize distractions and features EPOS AI™ microphones for natural voice clarity during conversations. It offers versatile connectivity via dual USB-C and USB-A options, ensuring compatibility with various devices. Certified for Microsoft Teams Open Office and other UC platforms, it provides a seamless experience for remote and office collaboration. Key benefits include extended battery life, talk-through mode for quick interactions, and EPOS BrainAdapt™ technology designed to reduce listening fatigue.

2. Contenu de la boîte

Upon unboxing your EPOS Impact 500 ANC Wireless Headset, you will find the following components:

  • EPOS Impact 500 ANC Wireless Headset
  • Câble de chargement USB-C vers USB-C (1.2 m)
  • BTD 900c USB-C Dongle
  • Adaptateur USB-C vers USB-A
  • Sustainable Carry Pouch
  • Guide de sécurité
  • Fiche de conformité
  • Guide rapide
Contents of the EPOS Impact 500 ANC Wireless Headset box, including the headset, USB cables, dongle, adapter, carry pouch, and documentation.

Image: All items included in the EPOS Impact 500 ANC Wireless Headset package.

3. Installation

3.1 Chargement du casque

Before initial use, fully charge your headset. Connect the provided USB-C to USB-C charging cable to the charging port on the headset and to a compatible USB-C power source. If your device only has USB-A ports, use the included USB-C to USB-A adapter with the charging cable. The LED indicator on the headset will show charging status.

3.2 Connexion à votre appareil

The headset offers flexible connectivity options:

  • Bluetooth sans fil: Power on the headset. Activate Bluetooth on your device (laptop, tablet, smartphone). Put the headset into pairing mode (refer to the Quick Guide for specific button presses). Select "EPOS Impact 500" from your device's Bluetooth list.
  • USB-C Dongle (BTD 900c): Insert the BTD 900c USB-C dongle directly into a USB-C port on your computer. The headset will automatically connect to the dongle. If your computer only has USB-A ports, attach the USB-C to USB-A adapter to the dongle before inserting it.

3.3 Réglage du casque

Adjust the headband for a comfortable fit. The earcups are designed to rest gently on your ears. Position the boom microphone approximately 2-3 cm from the corner of your mouth for optimal voice pickup. The boom mic can be rotated up or down.

EPOS Impact 500 ANC Wireless Headset showing the adjustable boom microphone and on-ear design.

Image: The EPOS Impact 500 headset with its adjustable boom microphone.

4. Mode d'emploi

4.1 Contrôles de base

  • Marche/Arrêt : Use the dedicated power switch located on one of the earcups.
  • Réglage du volume : Use the volume up and down buttons on the earcup to control audio levels.
  • Gestion des appels : A multi-function button is available for answering/ending calls.
  • Activer/Désactiver le microphone : Lift the boom microphone up to mute and lower it down to unmute.

4.2 Suppression active du bruit (ANC)

The hybrid ANC feature can be activated to reduce background noise, allowing for greater focus during calls and work. Refer to the Quick Guide for specific button controls to toggle ANC on or off.

4.3 Talk-Through Mode

For quick conversations with colleagues without removing the headset, activate Talk-Through mode. This feature allows ambient sounds to pass through, enabling effortless interaction. Consult the Quick Guide for activation instructions.

EPOS Impact 500 ANC Wireless Headset highlighting key features like professional performance, clear voice, hybrid ANC, BrainAdapt, and Microsoft Teams experience.

Image: Visual representation of the headset's main operational features.

5. Principales caractéristiques

  • Réduction de bruit active hybride : Adaptively reduces background noise for crystal-clear calls and enhanced focus.
  • EPOS AI™ Voice Technology: Advanced microphones isolate your voice from surrounding noise, ensuring natural and professional-sounding calls.
  • EPOS BrainAdapt™ Technology: Designed to protect your brain from fatigue caused by poor audio and noise, boosting focus and productivity during long calls.
  • Microsoft Teams Certified & UC Compatible: Optimized for Microsoft Teams and compatible with leading Unified Communications platforms like Zoom and Google Meet for effortless collaboration.
  • Double connectivité transparente : Includes both USB-C and USB-A options with the BTD 900c dongle and adapter for instant plug-and-play connection to various devices.
  • Durée de vie prolongée de la batterie : Offers up to 35 hours of talk time, supporting long hybrid workdays without frequent recharging.
  • Conception légère supra-auriculaire : Provides all-day comfort with soft leatherette cushions, minimizing listening fatigue.
A professional woman wearing the EPOS Impact 500 ANC Wireless Headset in an office environment, demonstrating its use for clear communication.

Image: User wearing the headset in a professional setting, highlighting comfort and clarity.

6. Entretien

To ensure the longevity and optimal performance of your EPOS Impact 500 ANC Wireless Headset, follow these maintenance guidelines:

  • Nettoyage: Utilisez un chiffon doux et sec pour nettoyer le casque. Pour les oreillettes, essuyez-les délicatement avec un chiffon légèrement humidifié.amp cloth if necessary, avoiding excessive moisture. Do not use harsh chemicals or abrasive materials.
  • Stockage: When not in use, store the headset in the provided sustainable carry pouch to protect it from dust, scratches, and impacts.
  • Température: Avoid exposing the headset to extreme temperatures (hot or cold) or direct sunlight for extended periods.
  • Humidité: Tenez le casque à l'écart de l'eau et d'une forte humidité.

7. Dépannage

Si vous rencontrez des problèmes avec votre casque, essayez les étapes de dépannage suivantes :

  • Pas d'alimentation : Ensure the headset is fully charged using the provided USB-C cable and a reliable power source.
  • Aucun son/microphone ne fonctionne :
    • Check if the headset is properly paired with your device via Bluetooth or connected via the USB dongle.
    • Verify that the headset is selected as the default audio input/output device in your computer's sound settings or communication application (e.g., Microsoft Teams, Zoom).
    • Assurez-vous que la perche du microphone est abaissée et non coupée.
    • Redémarrez votre appareil et le casque.
  • Mauvaise qualité audio :
    • Move closer to your connected device to ensure a strong Bluetooth signal.
    • Vérifiez les interférences provenant d'autres appareils sans fil.
    • Ensure the microphone is correctly positioned near your mouth.
  • ANC non fonctionnel : Ensure the ANC feature is activated. Refer to the Quick Guide for specific controls.
  • Connectivity Issues with Dongle: Try inserting the USB dongle into a different USB port on your computer. Ensure the dongle is fully inserted.

For further assistance, consult the comprehensive user manual available on the EPOS website or contact EPOS customer support.

8. Spécifications

FonctionnalitéDétail
MarqueEPOS
Nom du modèleIMPACTS 500
Numéro de modèle1001490
CouleurNoir
Placement des oreillesSur l'oreille
Contrôle du bruitRéduction de bruit hybride
Technologie de connectivitéSans fil (Bluetooth)
Version Bluetooth5.0
Méthode de contrôleTouche
Durée de vie moyenne de la batterie35 heures
Poids de l'article391 gramme
Matériau de l'enceintefaux cuir
Gamme de fréquences20 Hz - 20,000 XNUMX Hz
Fonctionnalités supplémentairesNoise Cancellation, AI Voice Technology, BrainAdapt Technology
Appareils compatiblesOrdinateurs portables, ordinateurs de bureau, tablettes, téléphones, enceintes intelligentes, téléviseurs, téléphones portables

9. Garantie et assistance

The EPOS Impact 500 ANC Wireless Headset comes with a Garantie fabricant d'un an. For warranty claims, technical support, or additional product information, please visit the official EPOS webConsultez leur site web ou contactez leur service client. Conservez votre preuve d'achat pour faire valoir la garantie.

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