1. Introduction
The EPOS Sennheiser IMPACT SC 660 USB ML is a premium, wired, double-sided USB headset designed for professionals. It is optimized for Unified Communications (UC) and certified for Skype for Business, offering outstanding sound performance, convenient call handling, durability, and all-day comfort. This headset features HD sound, an ultra noise-cancelling microphone, and a USB connector for seamless integration with various devices and platforms.
Figure 1 : Face avant view of the EPOS Sennheiser IMPACT SC 660 USB ML Headset.
2. Contenu de la boîte
Carefully unpack your EPOS Sennheiser IMPACT SC 660 USB ML headset and ensure all components are present:
- IMPACT SC 660 USB ML Headset
- Étui de protection
- Cable clip mounted on headset
- Leatherette ear pad/s (spare)
- Maintien magnétique
- Guide rapide
- Guide de sécurité
Figure 2: All included components: headset, carry pouch, in-line call control, clothing clip, USB connector, leatherette ear pads, ear pad holders, safety guide, and quick guide.
3. Installation
The IMPACT SC 660 USB ML headset is designed for simple plug-and-play setup.
3.1 Connexion du casque
- Repérez un port USB disponible sur votre ordinateur ou appareil compatible.
- Branchez le connecteur USB du casque dans le port USB.
- The headset will be automatically recognized by your operating system. No additional drivers are typically required for basic functionality.
3.2 Compatibilité logicielle
This headset is optimized for Unified Communications (UC) and certified for various platforms, ensuring seamless integration and optimal performance:
- Skype Entreprise
- Microsoft Teams
- Google Meet
- Alcatel-Lucent Enterprise
- Webex par Cisco
- Avaya
- Fonctionne avec Chromebook
Figure 3: The headset is optimized for various Unified Communications platforms, including Microsoft Teams, Google Meet, Alcatel-Lucent Enterprise, Webex by Cisco, Avaya, and Chromebook.
3.3 Port du casque
Adjust the headband and microphone boom for a comfortable and secure fit. The microphone boom is flexible to allow for optimal positioning near your mouth.
Figure 4: A person wearing the headset, demonstrating proper microphone positioning for natural, clear conversations with EPOS Voice and noise-cancelling microphone technology.
Video 1: Official product description video for the EPOS Sennheiser IMPACT SC 600 Series, highlighting key features and benefits for business communication.
4. Mode d'emploi
The IMPACT SC 660 USB ML headset provides intuitive controls for managing your calls and audio.
4.1 In-Line Call Control Unit
The headset features an in-line call control unit for easy management of calls and audio settings:
- Répondre/Terminer l'appel : Press the dedicated call button to answer or end a call.
- Contrôle du volume : Utilisez les boutons « + » et « - » pour régler le volume d'écoute.
- Microphone muet : Press the microphone mute button to mute or unmute your microphone.
- Rappel: Some applications may support redialing directly from the control unit.
4.2 Utilisation du microphone
The ultra noise-cancelling microphone filters out unwanted background noise, ensuring crystal-clear conversations. Position the microphone approximately two fingers' width from the corner of your mouth for optimal voice pickup.
4.3 Fonctionnalités audio
- Son HD : Powered by a neodymium speaker, the headset delivers clear and natural voice and audio experiences.
- Technologie ActiveGard : This technology protects users against acoustic injury caused by sudden sound bursts on the line.
- Amélioration du son Profiles: The headset automatically adjusts sound enhancement profiles for optimal communication or multimedia listening.
Figure 5 : Côté view of the headset, highlighting the in-line call control unit and USB connector.
Figure 6: Image illustrating how sound enhancement profiles adjust automatically for optimal communication or multimedia experiences.
5. Entretien
Proper care and maintenance will extend the life and performance of your headset.
5.1 Nettoyage
- Coussinets d'oreille : The soft leatherette ear pads can be gently wiped with a damp chiffon. Assurez-vous qu'ils soient complètement secs avant utilisation.
- Corps du casque : Use a soft, dry cloth to clean the headset body. Avoid using harsh chemicals or abrasive materials.
5.2 Stockage
When not in use, store the headset in its protective case. The ear cups can be folded flat for easy transportation and storage, protecting the headset from damage.
5.3 Entretien des câbles
The headset features Vectran reinforced cables for enhanced durability. Avoid sharp bends or excessive pulling on the cable to prevent damage.
6. Dépannage
If you encounter issues with your headset, try the following basic troubleshooting steps:
- Aucun son/Microphone défectueux :
- Assurez-vous que le connecteur USB est complètement inséré dans le port.
- Check your computer's audio settings to ensure the headset is selected as the default playback and recording device.
- Verify that the microphone is not muted using the in-line control unit.
- Essayez de brancher le casque sur un autre port USB ou sur un autre ordinateur afin d'éliminer tout problème lié au port ou au système.
- Mauvaise qualité sonore :
- Adjust the volume using the in-line control or your computer's settings.
- Ensure the microphone is positioned correctly near your mouth for clear voice pickup.
- Vérifiez que le câble et les connecteurs ne présentent aucun dommage physique.
- Casque non reconnu :
- Redémarrez votre ordinateur.
- Assurez-vous que votre système d’exploitation est à jour.
For more complex issues, refer to the detailed Safety Guide or Quick Guide included in the box, or contact EPOS customer support.
7. Spécifications
| Nom du modèle | IMPACT SC 660 USB ML |
| Marque | EPOS |
| Technologie de connectivité | USB |
| Prise pour casque | USB |
| Placement des oreilles | Sur l'oreille |
| Facteur de forme | Sur l'oreille |
| Couleur | Noir |
| Matériel | Plastiques |
| Poids de l'article | 7.9 onces (224 grammes) |
| Dimensions du produit | 13 x 2.44 x 2.44 pouces |
| Réponse en fréquence (microphone) | 150 – 6,800 XNUMX Hz (large bande) |
| Réponse en fréquence (haut-parleur) | 50 – 18,000 XNUMX Hz |
| Impédance | 200 Ohms |
| Contrôle du bruit | Réduction du bruit (microphone) |
| Dossier spécial | Léger |
| Appareils compatibles | Laptops, Tablets (via USB) |
| Fonctionnalité du câble | Retractable, Vectran reinforced |
| Type de contrôle | Call Control (in-line remote) |
8. Garantie et assistance
8.1 Informations sur la garantie
The EPOS Sennheiser IMPACT SC 660 USB ML headset comes with a Garantie internationale 3 ans. This warranty covers manufacturing defects and ensures peace of mind regarding the quality and durability of your headset. Please retain your proof of purchase for warranty claims.
8.2 Assistance clientèle
For technical assistance, warranty claims, or further inquiries, please visit the official EPOS website or contact their customer support directly. Refer to the contact information provided in your Safety Guide or on the EPOS website.
