uAttend provides cloud-based employee time tracking solutions and biometric time clocks specifically designed to simplify payroll for small businesses.
uParticiper is a leading provider of cloud-based time and attendance solutions designed to streamline employee management for small to medium-sized businesses. Their diverse product lineup includes state-of-the-art physical time clocks featuring RFID scanning, biometric fingerprint sensors, voice command capabilities, and touch-free facial recognition technology. Integrated seamlessly with intuitive web-based software and mobile applications, uAttend helps businesses track time, manage departments, and process payroll efficiently and accurately.
With user-friendly interfaces and robust reporting tools, uAttend systems help eliminate time theft and simplify administrative tasks. Whether your workforce punches in via a mounted terminal or tracks hours on the go using the uAttend mobile app, the platform provides reliable, real-time data to optimize your workforce management.
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You can contact uAttend support by calling 1-800-518-8925 or by emailing support@trackmytime.com. Phone support is actively available Monday through Friday from 6:00 AM to 5:00 PM PST.
Your uAttend Company ID is located in the upper right corner of your uAttend Web Portal dashboard. If you have not created an account yet, you must first sign up to generate your unique ID.
Plug your clock into a power outlet, then follow the onscreen prompts to select your Wi-Fi network and enter your password. Once connected, your clock will automatically check for firmware updates. You can then authenticate the device using your uAttend Company ID.
Prior to authorizing a warranty replacement, the uAttend support team asks that users thoroughly troubleshoot their device with a representative and document the outcomes on a support ticket. Be sure to contact customer service for specific guidance regarding your model.