1. Introduction
Thank you for choosing the Tenveo VHD10U 10x Optical Zoom PTZ Conference Camera. This camera is designed to provide high-quality video conferencing and live streaming solutions for various environments, including meeting rooms, classrooms, and worship spaces. Featuring 10x optical zoom, Full HD 1080P at 60fps, and multiple connectivity options, the VHD10U ensures clear and smooth video communication.
Figure 1: Tenveo VHD10U PTZ Camera and included IR Remote Control.
2. Consignes de sécurité
Please read and follow these safety instructions carefully to ensure safe operation and prolong the life of your device:
- Do not expose the camera to rain or moisture to avoid fire or electric shock.
- N'ouvrez pas la caméra casing. Confiez toutes les interventions de maintenance à un personnel qualifié.
- Veillez à placer la caméra sur une surface stable ou à la fixer solidement afin d'éviter toute chute.
- Utilisez uniquement l'adaptateur secteur fourni avec l'appareil photo.
- Évitez de placer l'appareil photo en plein soleil ou à proximité de sources de chaleur.
- Clean the camera with a soft, dry cloth. Do not use liquid or aerosol cleaners.
3. Contenu du colis
Vérifiez que tous les éléments sont présents dans votre colis :
- Tenveo VHD10U PTZ Conference Camera
- Télécommande IR
- Adaptateur secteur (CC 12 V/2 A)
- Câble USB 3.0
- Manuel de l'utilisateur (ce document)
- Mounting Bracket (if included with your specific package)
4. Produit terminéview
4.1 Principales caractéristiques
- Zoom optique 10x : Smooth and silent movement for precise framing.
- Full HD 1080P @ 60fps: High-quality video output for clear visuals.
- Large View Angle: Captures a broad perspective of the meeting space.
- Autofocus: Ensures subjects remain sharp and clear.
- Multi-interface: USB3.0, HDMI, RS232, RS485 for versatile connectivity.
- Easy Preset Setting: Store and recall up to 255 preset positions.
- Mouvement panoramique/inclinaison : Pan: -175° to +175°, Tilt: -90° to +90°.
Figure 2: Visual representation of the camera's key features.
4.2 Camera Ports and Indicators
The rear panel of the VHD10U camera features various ports for power, video output, and control:
Figure 3 : Arrière view of the camera with port labels.
- CC-12V : Port d'entrée d'alimentation.
- RS232 / RS485 : Control ports for external PTZ controllers (e.g., serial joystick).
- USB 3.0 : Connects to a computer for video output and control.
- HDMI: Connects to a display device (e.g., Smart TV, Blackmagic ATEM Mini).
- Voyant d'alimentation : Indicates power status (Green for Power, Blue for Standby).
5. Instructions de configuration
5.1 Connexion de l'appareil photo
- Connexion électrique : Connect the provided DC 12V/2A power adapter to the 'DC-12V' port on the camera and plug it into a power outlet. The Power LED will illuminate.
- Video Output to Computer (USB): Connect the USB 3.0 cable from the camera's 'USB' port to an available USB 3.0 port on your computer. The camera is USB Plug & Play and should be recognized automatically by your operating system.
- Video Output to Display (HDMI): For direct display, connect an HDMI cable from the camera's 'HDMI' port to an HDMI input on your TV or display device.
- External Control (Optional): If using a serial joystick or other external PTZ controller, connect it to the 'RS232' or 'RS485' ports as per the controller's instructions.
Figure 4: Diagram illustrating multiple connection options.
5.2 options de montage
The Tenveo VHD10U camera offers flexible mounting options to suit various setups:
- Emplacement sur le bureau : Placez simplement l'appareil photo sur une surface plane et stable.
- Montage mural: Use the included mounting bracket (if applicable) to secure the camera to a wall.
- Monture de trépied: The camera features a standard tripod screw hole for mounting on a tripod.
- Montage au plafond: The camera can also be inverted and mounted to the ceiling using a compatible bracket.
Figure 5: Various mounting configurations for the camera.
6. Mode d'emploi
6.1 Basic Camera Control (IR Remote)
The included IR remote control allows for easy adjustment of camera functions:
- Panoramique/Inclinaison : Use the directional arrows to move the camera horizontally (Pan) and vertically (Tilt).
- Zoom: Use the 'ZOOM IN' and 'ZOOM OUT' buttons to adjust the 10x optical zoom.
- Se concentrer: The camera features autofocus. Manual focus adjustment may be available via specific remote buttons if needed.
- Positions prédéfinies :
- To set a preset: Position the camera as desired, then press 'PRESET' followed by a number (0-9).
- To recall a preset: Press the corresponding number (0-9).
- To clear a preset: Press 'RESET' followed by the preset number.
Figure 6: Camera pan and tilt ranges with 10x optical zoom.
6.2 Compatibilité logicielle
The VHD10U camera is universally compatible with most video conferencing and live streaming software and platforms. Simply select the Tenveo VHD10U as your video input device within your chosen application.
Figure 7 : Examples of compatible video conferencing platforms.
7. Entretien
- Nettoyage: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution if necessary. Avoid harsh chemicals.
- Stockage: When not in use for extended periods, store the camera in a cool, dry place, away from dust and direct sunlight.
- Mises à jour du micrologiciel : Check the Tenveo official webConsultez régulièrement le site pour vérifier les mises à jour du micrologiciel disponibles afin de garantir des performances optimales et l'accès aux nouvelles fonctionnalités.
8. Dépannage
| Problème | Cause possible | Solution |
|---|---|---|
| Pas de sortie vidéo | Loose cable connection, incorrect input selected on display, camera not powered on. | Check USB/HDMI cables. Ensure camera is powered. Select correct input on TV/monitor. Verify camera is selected in software. |
| Caméra non reconnue par l'ordinateur | Faulty USB port/cable, driver issue. | Try a different USB port or cable. Restart computer. Check Device Manager for camera. |
| La télécommande ne fonctionne pas | Piles déchargées, obstruction, télécommande hors de portée. | Replace batteries. Ensure clear line of sight to camera's IR receiver. Move closer to camera. |
| L'image est floue | Autofocus not engaged, dirty lens. | Ensure autofocus is enabled. Clean the camera lens. |
| PTZ movement is erratic or unresponsive | Interference, control protocol mismatch (for RS232/RS485). | Ensure no obstructions. Verify correct control protocol (VISCA, PELCO-D, PELCO-P) and baud rate settings if using serial control. |
9. Spécifications
| Fonctionnalité | Specification (VHD10U) |
|---|---|
| Modèle | VHD10U |
| Capteur | 1/2.8'' SONY CMOS |
| Pixel effectif | 2.38 mégapixels |
| Zoom | Zoom optique 10x |
| Lentille | f = 4.9-47.04 mm |
| Angle diagonal | 62.8°(W)-7.8°(V) |
| Sortie vidéo | USB 3.0, HDMI |
| Résolution vidéo | 1080P (1920*1080) etc. |
| Norme de signal | NTSC/PAL |
| Positions préréglées | 10 (IR remote), 255 (PELCO), 64 (VISCA) |
| Terminal de contrôle | RS-232, RS485 |
| Obturateur | 1/30s~1/10000s, auto |
| Débit en bauds | 38400 / 9600bps |
| Control Protocol | VISCA, PELCO-D, PELCO-P (RS-232, RS485) |
| Protocole USB | UVC1.1 |
| Éclairage minimal | 0.1 lux |
| Rapport signal sur bruit | ≥ 50 dB |
| Format d'encodage vidéo | MJPEG/YUV/H.264 |
| Rotation horizontale | 350° (±175°), 0.1°/s~100°/s |
| Rotation verticale | 180° (±90°), 0.1°/s~80°/s |
| Alimentation électrique | CC 12 V/2 A |
| Consommation d'énergie | 12 W |
| Température de travail | 0°C~+50°C |
| Humidité de travail | 0 à 95 % d'humidité relative |
| Product Size (before packing) | 247.1*152*169.6 mm |
| Poids du produit (net) | 1.37 kg |
Figure 8: Camera sensor details.
Figure 9: Visual comparison of video frame rates and resolutions.
10. Conseils d'utilisation
- For optimal audio in meeting rooms, consider using dedicated conference speakerphones rather than relying solely on built-in laptop microphones.
- The camera's USB Plug & Play functionality makes setup straightforward; ensure your computer's USB 3.0 port is functioning correctly for best performance.
- Utilize the preset positions feature to quickly switch between different views in a meeting room, saving time and ensuring smooth transitions.
- The camera supports group calls with a large number of participants (up to 500), offering various layout options within your conferencing software.
11. Garantie et assistance
The Tenveo VHD10U camera typically comes with a 3-year warranty. For detailed warranty information, technical support, or service inquiries, please refer to the official Tenveo webou contactez votre distributeur local. Conservez votre ticket de caisse comme preuve d'achat pour toute réclamation sous garantie.
