Winix America specializes in high-quality air purifiers, replacement filters, and air treatment solutions featuring True HEPA and PlasmaWave technology for better air.
Winix Amérique has been a leading manufacturer of innovative air treatment solutions tailored for the home and office since 1973. The brand is dedicated to providing superior indoor air quality through its advanced air purifiers, which feature True HEPA filtration, proprietary PlasmaWave® Technology, and smart sensors that automatically adjust settings to maintain optimal air quality.
Whether dealing with pet dander, seasonal allergens, or everyday household odors, Winix aims to create purer, more comfortable living and working environments. Their robust product lineup includes a wide range of air cleaners, humidifiers, and certified replacement filters, all designed with performance, durability, and modern style in mind.
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After replacing your True HEPA Filter, put the Pre-Filter back in and close the Front Panel. While the unit is powered on, use a thin object like a paper clip to hold the Filter Reset Button for at least 5 seconds until you hear a beep. The indicator will then turn off.
No, you should not wash and reuse the True HEPA Filter or Activated Carbon Filter, as moisture ruins their efficiency. However, the outermost Pre-Filter can be cleaned with a vacuum or rinsed in room temperature water and dried completely.
It enables or disables the proprietary PlasmaWave technology. When the feature is active, you may hear a slight chirping or buzzing sound from particles passing through the filter array. This is completely normal and does not mean the product is failing.
Always unplug the unit first. Open the front panel and use a vacuum cleaner (preferably with a hose attachment) to extract dust from the interior. You can also wipe down the inside with a cloth dampened with room-temperature water. Ensure no moisture remains before plugging it back in.