1. Introduction
The Marstek Venus E GEN 3.0 is a powerful and flexible AC energy storage system designed for residential and small commercial applications. This manual provides essential information for the safe and efficient operation of your device. Please read it thoroughly before installation and use.
Key features include a compact design, integrated Plug & Play technology for quick setup, dedicated LAN port for stable communication, and expandability up to 7.5 kW power and 15.36 kWh storage capacity. It also offers an integrated backup power output of up to 2,500 W during outages and is 100% compatible with existing PV installations.
Figure 1 : Surview of Marstek Venus E GEN 3.0 key features, including new design, PV system compatibility, stable LAN connection, expandability, MARSTEK Intelligence, 2500W on-grid input/output, 6000+ life cycles, 10-year warranty, grid feed-in with smart meter, and potential annual savings.
2. Consignes de sécurité
Respectez toujours les consignes de sécurité suivantes afin d'éviter les blessures, les dommages à l'appareil ou les dommages matériels :
- Lisez toutes les instructions avant d'utiliser l'appareil.
- Ne tentez pas de démonter, de réparer ou de modifier l'appareil. Confiez toute intervention à un personnel qualifié.
- Assurez une ventilation adéquate autour de l'appareil. Ne bloquez aucune ouverture de ventilation.
- Tenez l'appareil éloigné de l'eau, de l'humidité et des matériaux inflammables.
- Utilisez uniquement les accessoires fournis ou approuvés.
- N’utilisez pas l’appareil s’il est endommagé de quelque manière que ce soit.
- Ensure the unit is installed on a stable, level surface.
- This device contains a LiFePO4 battery. Handle with care and dispose of according to local regulations.
3. Contenu du colis
Vérifiez que tous les éléments sont présents dans le colis :
- Marstek Venus-E GEN 3.0 Unit
- Câble d'alimentation CA
- Antenne Wi-Fi
- Accessoires de montage
- Manuel de l'utilisateur (ce document)
4. Installation
4.1 Déballage et placement
Carefully remove the Venus E GEN 3.0 from its packaging. Place the unit on a flat, stable surface in a well-ventilated area, away from direct sunlight, heat sources, and moisture. Ensure sufficient clearance for air circulation around the unit.
Figure 2 : Arrière view of the Marstek Venus E GEN 3.0, highlighting the ventilation fins for optimal heat dissipation.
4.2 Connexion à l'alimentation
- Connect the provided AC power cable to the AC input port on the Venus E GEN 3.0.
- Plug the other end of the AC power cable into a grounded wall outlet.
- L'appareil commencera automatiquement à se charger ou passera en mode veille.
Figure 3 : Side panel of the Marstek Venus E GEN 3.0, showing the protective cover open to reveal the AC input and output ports for connecting to the grid and appliances.
4.3 Network Connection (LAN/Wi-Fi)
For optimal performance and smart features, connect the device to your home network.
- Connexion LAN: For a stable and faster connection, use an Ethernet cable to connect the dedicated LAN port on the Venus E GEN 3.0 to your router.
- Connexion Wi-Fi : Attach the provided Wi-Fi antenna to the designated port. Follow the instructions in the MARSTEK app to configure the Wi-Fi connection.
4.4 Mise sous tension initiale
Press and hold the power button on the unit for a few seconds until the indicators light up. The unit will perform a self-check. Refer to the display indicators for status.
Figure 4 : Front panel of the Marstek Venus E GEN 3.0, displaying LED indicators for WARN, GRID, BACKUP, BATTERY level, CT, WIFI, and BT status.
5. Mode d'emploi
5.1 MARSTEK App Control
The Venus E GEN 3.0 is primarily controlled via the MARSTEK mobile application. Download the app from your device's app store.
- Install the MARSTEK app on your smartphone.
- Enregistrez un compte et connectez-vous.
- Follow the in-app instructions to add your Venus E GEN 3.0 device.
- Through the app, you can monitor energy flow, battery status, and select operating modes.
Modes de fonctionnement 5.2
The MARSTEK app offers various operating modes to optimize energy usage:
- Mode d'autoconsommation : Prioritizes using stored energy from the battery or solar panels before drawing from the grid.
- Mode de commande manuelle : Allows direct control over charging and discharging times.
- AI Optimized Mode: Utilizes dynamic electricity tariffs, consumption habits, and weather forecasts to automatically optimize charge/discharge cycles for maximum savings.
5.3 Fonction d'alimentation de secours
En cas de panne de couranttage, the integrated backup output provides up to 2,500 W of power to essential appliances. For full home backup (single-phase or three-phase), additional equipment may be required.
Figure 5 : Schematic illustrating a single-phase backup system configuration, showing how multiple Marstek Venus E GEN 3.0 units can be integrated with a Smart Box and the grid to provide backup power to household loads.
Figure 6 : Schematic illustrating a three-phase backup system configuration, detailing the connection of multiple Marstek Venus E GEN 3.0 units, a Smart Box, PV inverters, and micro-inverters to the grid and household backup loads.
6. Entretien
Regular maintenance ensures the longevity and optimal performance of your Venus E GEN 3.0.
- Nettoyage: Utilisez un chiffon doux et sec pour nettoyer l'extérieur de l'appareil. N'utilisez pas de nettoyants liquides ni de solvants.
- Ventilation: Vérifiez régulièrement que les ouvertures de ventilation sont exemptes de poussière et de débris.
- Mises à jour du micrologiciel : Ensure the MARSTEK app and device firmware are kept up-to-date for new features and performance improvements.
- État de la batterie : The LiFePO4 battery is designed for over 6,000 charge cycles. Monitor its health via the MARSTEK app.
Figure 7 : The Marstek Venus E GEN 3.0 demonstrating its robust design and IP65 protection, suitable for operation in various environmental conditions, including snow and rain.
7. Dépannage
En cas de problème, veuillez consulter la liste des problèmes courants et leurs solutions ci-dessous :
| Problème | Cause possible | Solution |
|---|---|---|
| L'unité ne s'allume pas. | No power from AC outlet; power cable not connected; unit fault. | Check AC power connection; ensure outlet is functional; contact support if problem persists. |
| Aucune connexion réseau. | Wi-Fi antenna not attached; incorrect Wi-Fi password; LAN cable disconnected; router issue. | Ensure Wi-Fi antenna is attached; re-enter Wi-Fi password in app; check LAN cable connection; restart router. |
| La batterie ne charge pas. | AC input issue; charging mode not active; temperature outside operating range. | Verify AC input; check app for charging mode; ensure ambient temperature is within -20°C to 50°C. |
| Backup power not activating. | Backup function not enabled; battery low; overload. | Ensure backup mode is enabled in app; check battery level; reduce load on backup output. |
For issues not listed here, please contact Marstek customer support.
8. Spécifications
| Fonctionnalité | Détail |
|---|---|
| Modèle | MVE3 |
| Dimensions (L x l x H) | 62.4 x 48 x 15.3 cm |
| Type de batterie | LiFePO4 |
| Capacité | 5120 Wh (extensible up to 15.36 kWh) |
| Alimentation CA entrée/sortie | Up to 2500 W (800 W default) |
| Backup Power Output | Jusqu'à 2500 W |
| Connectivité | LAN (RJ45), Wi-Fi |
| Température de fonctionnement | Up to -20 °C |
| Niveau de bruit | En dessous de 30 dB |
| Indice de protection | IP65 |
| PV System Compatibility | Compatibilité à 100 % |
9. Garantie et assistance
9.1 Informations sur la garantie
The Marstek Venus E GEN 3.0 comes with a Garantie de 10 ans on the integrated LiFePO4 battery, ensuring long-term reliability with over 6,000 charge cycles while maintaining 80% capacity. Please retain your proof of purchase for warranty claims.
9.2 Assistance clientèle
For technical assistance, warranty claims, or further inquiries, please contact Marstek customer support through their official website or the MARSTEK app. Ensure you have your model number (MVE3) and purchase details ready.
Officiel Website: www.marstek.com (Remarque : Ceci est un espace réservé URLVeuillez vous référer à la documentation de votre produit pour obtenir une assistance concrète. website.)
