Thlevel Smart Key Lock Box G22 Instruction Manual

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The Thlevel Smart Key Lock Box Model G22 provides secure key storage with advanced access control features. It is designed for various applications, including homes, rentals, offices, and property management. The lock box offers multiple unlocking methods and robust construction for durability.

Accès intelligent : Control your lock box using the free TTLock App, generating virtual passwords and sharing time-limited access permissions.
Construction durable : Made from zinc alloy with IP65 certification, it resists water, dust, and extreme temperatures (-20°C to 55°C).
Removable Shackle: Easily hang the key safe on doorknobs or railings without tools. The shackle locks with the main unit to prevent theft.
Dual Backup Power: Powered by 3 AAA batteries (not included) with real-time low-battery alerts. An emergency USB-C power bank port provides instant charging to prevent lockouts.
Intérieur spacieux : Securely holds up to 5 keys, 3 access cards, and 1 car key fob.

Installation

1. Déballage et composants

Upon opening the package, you will find the Thlevel Smart Key Lock Box, a small screwdriver, mounting screws, and a USB-C cable. The lock box itself is made from durable metal with a keypad on the front.

Video: Unboxing the Thlevel Smart Key Lock Box and reviewing its components.

2. Installation de la batterie

The lock box requires 3 AAA batteries (not included). To install, use the provided screwdriver to open the battery compartment located inside the lock box. Insert the batteries according to the polarity markings, then secure the cover.

3. Téléchargement et connexion de l'application

Download the 'TTLock' app from your smartphone's app store. Ensure your phone's Bluetooth is enabled. Open the app, register an account, and follow the on-screen instructions to add your device. You may need to press a button on the lock box keypad to wake it up for Bluetooth connection.

Steps for connecting the Thlevel Smart Key Lock Box to the TTLock app, showing screenshots of the app interface and the lock box keypad.

Image: Step-by-step guide on connecting the lock box to the TTLock mobile application.

4. Installation physique

The lock box features a removable shackle for versatile mounting. To install, remove the shackle, place it onto a doorknob or railing, and then reattach the lock box. Alternatively, use the provided screws to wall-mount the unit.

Diagram showing three steps to install the Thlevel Smart Key Lock Box: removing the shackle, placing it on a doorknob, and completing the installation.

Image: Visual instructions for installing the lock box with its removable shackle.

Mode d'emploi

1. Déverrouillage via l'application

Once connected to the TTLock app, open the app and select your lock box. Tap the unlock icon on the screen to remotely unlock the device via Bluetooth. The lock box will emit an audible signal upon successful unlocking.

2. Unlocking via PIN Code

Enter a valid 6-9 digit PIN code on the lock box keypad. After entering the code, press the unlock button (usually a checkmark or similar symbol) to open the lock box. The keypad lights up for visibility.

Image showing the Thlevel Smart Key Lock Box with its keypad and a smartphone displaying the TTLock app, illustrating Bluetooth and PIN code unlocking methods.

Image: Demonstrates unlocking the key box using both Bluetooth via the app and direct PIN entry on the keypad.

3. Sharing Access (eKeys & Passcodes)

The TTLock app allows you to generate and share various types of access: timed, one-time, permanent, or recurring eKeys and passcodes. This feature is ideal for granting temporary access to family, cleaners, tenants, or guests without physical key exchange. You can specify start and end times for timed access.

Image showing a smartphone displaying the 'Generate Passcode' screen in the TTLock app, with options for Timed, One-time, Permanent, and Custom Recurring passcodes. Surrounding images depict various users like a repairman, friends, family, and a pet sitter, indicating multi-scenario access sharing.

Image: Illustrates the process of generating and sharing temporary passcodes through the app for different users.

4. Access History and Reminders

The TTLock app maintains a detailed record of all unlock events, showing who unlocked the device and when. You can also set up various reminders, such as notifications for family members arriving home, forced door openings, or low battery alerts.

Entretien

1. Remplacement de la batterie

When the app indicates a low battery, replace the 3 AAA batteries promptly. Follow the battery installation steps outlined in the Setup section. Ensure the battery compartment is securely closed after replacement to maintain the IP65 rating.

2. Nettoyage

Nettoyez l'extérieur du coffre-fort avec un chiffon doux et sec.amp cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components. The IP65 rating ensures protection against dust and water splashes, but direct submersion is not recommended.

3. Rangement intérieur

The spacious interior is designed to hold multiple items. Ensure items are placed neatly to avoid obstructing the closing mechanism or damaging the internal components. The interior can accommodate up to 5 keys, 3 access cards, and 1 car key fob.

Image illustrating the large storage capacity of the Thlevel Smart Key Lock Box, showing space for car keys, house keys, cards, and cash, along with internal dimensions.

Image : détaillée view of the lock box interior, highlighting its storage capacity for various items.

Dépannage

1. Lock Box Not Responding

Vérifiez les piles : Ensure the AAA batteries are correctly installed and not depleted. The app provides low-battery alerts.
Alimentation de secours: If batteries are completely dead, connect a USB-C power bank to the emergency port on the bottom of the keypad to temporarily power the device and unlock it.

Image showing the Thlevel Smart Key Lock Box connected to a USB-C power bank for emergency power, highlighting the USB-C port and the need for 3 AAA batteries.

Image: Demonstrates using the emergency USB-C power port to power the lock box when batteries are low.

2. Problèmes de connexion à l'application

Bluetooth activé : Vérifiez que le Bluetooth est activé sur votre smartphone.
Dispositif de réveil : Press any button on the lock box keypad to wake it up and make it discoverable by the app.
Proximité: Ensure your smartphone is within Bluetooth range of the lock box.
Autorisations de l'application : Check that the TTLock app has necessary Bluetooth and location permissions on your phone.

3. PIN Code Not Working

Code correct : Double-check that the entered PIN code is correct.
Période de validité : If using a timed or one-time passcode, ensure it is still within its valid period.
Synchronisation des applications : If a new passcode was recently created, ensure the lock box has synced with the app (requires Bluetooth connection).

Caractéristiques

Marque	Niveau
Numéro de modèle	G22
Type de serrure	Goupille à gobelet
Couleur	Noir
Matériel	Zinc alloy + ABS plastic
Dossier spécial	Anti-Peeping Password
Type de montage	Support mural
Poids de l'article	0.6 kilogrammes
Source d'énergie	3 AAA Batteries (not included), USB-C Emergency Port

Garantie et assistance

Informations sur la garantie

This Thlevel Smart Key Lock Box Model G22 comes with a standard manufacturer's warranty. Please refer to the product packaging or contact customer support for specific warranty terms and conditions.

Assistance clientèle

For technical assistance, troubleshooting, or any product-related inquiries, please contact Thlevel customer support. Contact details can typically be found on the product packaging, the official Thlevel websur le site ou via votre plateforme d'achat.

Thlevel G22