WOLFBOX E50

Chargeur WOLFBOX pour véhicules électriques de niveau 2 50 Amp Manuel d'utilisation

Model: E50 | Brand: WOLFBOX

1. Introduction

This manual provides essential information for the safe and efficient operation of your WOLFBOX EV Charger Level 2 50 Amp. Please read this manual thoroughly before installation and use, and retain it for future reference. The WOLFBOX EV Charger is designed to provide fast and reliable charging for your electric vehicle, featuring smart controls, a user-friendly display, and robust safety features.

Chargeur WOLFBOX pour véhicules électriques de niveau 2 50 Amp with charging cable and smartphone app interface

Image 1.1: WOLFBOX EV Charger Level 2 50 Amp, showing the unit, charging cable, and a smartphone displaying the charging app.

2. Consignes de sécurité

Your safety is paramount. This device is designed with multiple safety features, but proper installation and usage are critical. Please adhere to the following guidelines:

  • Installation professionnelle : For your safety, the WOLFBOX EV Charger must be installed by a qualified and licensed electrician in accordance with all local and national electrical codes.
  • Disjoncteur: The Level 2 EV Charger 50 Amp requires installation on a dedicated circuit breaker rated at 70A or greater.
  • Certifications: The EV charger is CSA certified and meets UL safety standards (UL2594 standard), ensuring compliance with rigorous safety requirements.
  • Protection de l'environnement : The charger features NEMA 4X waterproof protective housing, making it suitable for both indoor and outdoor use and resilient to various weather conditions.
  • Protections électriques : The unit includes Ground Fault Protection, Over-Current Protection, Leakage Current Protection, Thermal Protection, High VoltagProtection électronique, faible volumetage Protection, Over Charge Protection, and Lightning Protection.
Icons representing various electrical safety protections

Image 2.1: Visual representation of the superior electrical protection features, including ground fault, over-current, leakage current, thermal, high/low voltage, protection contre les surcharges et la foudre.

WOLFBOX EV Charger demonstrating NEMA 4X protection against water, dust, cold, and heat

Image 2.2: The WOLFBOX EV Charger shown in various environmental conditions, highlighting its NEMA 4X waterproof, dustproof, cold-resistant (-22°F), and heat-resistant (122°F) capabilities for outdoor use.

3. Contenu de la boîte

Carefully unpack your WOLFBOX EV Charger and ensure all items are present. If any items are missing or damaged, please contact customer support.

  • Level 2 EV Charger Unit
  • Connecteur Titulaire
  • Support de montage mural
  • 1 carte de gestion et 2 cartes de recharge RFID
  • Manuel de l'utilisateur (ce document)
  • AmpÉtiquette de durée
  • Vis autotaraudeuse (x11)
  • Tube d'expansion en plastique (x11)
  • Machine Screw (x2)
  • Pièce de verrouillage antivol
Diagram showing all components included in the WOLFBOX EV Charger package

Image 3.1: An illustration of all components included in the WOLFBOX EV Charger package, such as the charger unit, cables, mounting hardware, RFID cards, and documentation.

4. Guide d'installation

The WOLFBOX EV Charger is designed for hardwired installation. Due to the electrical requirements and safety considerations, professional installation by a certified electrician is mandatory.

4.1 Liste de contrôle de pré-installation

  • Ensure you have a dedicated 240V circuit with a 70A or greater circuit breaker.
  • Select a suitable indoor or outdoor location for mounting, considering cable reach (25ft cable provided).
  • Vérifiez que tout le contenu du colis est présent et intact.

4.2 Montage du chargeur

  1. Utilisez le support mural fourni comme gabarit pour marquer les points de perçage sur le mur.
  2. Drill holes and insert plastic expansion tubes.
  3. Secure the wall mount bracket using the self-tapping screws.
  4. Fixez le chargeur sur le support.
  5. Install the connector holder nearby for convenient cable management.

4.3 Câblage électrique (Électricien professionnel uniquement)

The hardwired connection involves connecting the charger's input wires directly to your home's electrical panel. This process requires specialized knowledge and tools. Your electrician will:

  • Turn off power at the main breaker.
  • Route the electrical conduit and wiring to the charger's location.
  • Connect the charger's wires (L1, L2, Ground) to the appropriate terminals in the electrical panel.
  • Ensure all connections are secure and meet local electrical codes.
  • Restore power and test the installation.
An electrician installing an EV charger's wiring in an electrical panel

Image 4.1: A professional electrician performing the hardwired installation of an EV charger, emphasizing the need for expert service.

5. Mode d'emploi

The WOLFBOX EV Charger offers multiple ways to manage your charging sessions.

5.1 Écran intelligentview

The 4.3-inch LCD screen on the charger displays real-time charging information, including:

  • Charging Rate (kW)
  • Temps de charge
  • Voltage (v)
  • Courant (A)
  • Charged Amount (kWh)
  • Température
Close-up of WOLFBOX EV Charger's smart display and RFID card

Image 5.1 : Un aperçu détaillé view of the WOLFBOX EV Charger's 4.3-inch smart LCD display showing charging status, and an RFID card being used for authentication.

5.2 méthodes de charge

You can initiate and manage charging using the following methods:

  • Branchez et chargez : Simply connect the J1772 connector to your EV, and charging will begin automatically.
  • Carte RFID : Tap one of the provided RFID cards on the charger's sensor to start or stop a charging session. This prevents unauthorized use.
  • Contrôle des applications mobiles : Connect the charger to your home Wi-Fi network and download the WOLFBOX app to unlock advanced features.

5.3 Fonctionnalités de l'application mobile

The WOLFBOX mobile app provides comprehensive control and monitoring capabilities:

  • Real-time Charge Monitoring: View live charging data, including power, voltage, courant et température.
  • Charge programmée : Set specific start and end times for charging sessions, ideal for utilizing off-peak electricity rates.
  • Adjustable Charge Power: Customize the current intensity (e.g., 16A to 50A) to suit your needs or optimize battery life.
  • Remote Charging Control: Démarrez ou arrêtez les sessions de charge à distance.
  • Multi-user Access Management: Partagez le contrôle de l'appareil avec plusieurs utilisateurs de votre foyer.
  • Contrôle vocal : Integrate with Alexa and Google Assistant for convenient voice commands.
  • Données de recharge complètes : Access historical charging statistics and monitor electricity usage with graphs.
  • Paramètres personnalisés : Personnalisez les unités de température et de coût, saisissez les détails du véhicule et contrôlez le voyant lumineux.
Diagram illustrating various smart app integration features for the EV charger

Image 5.2: A visual breakdown of the smart app's functionalities, including real-time monitoring, scheduled charging, adjustable power, remote control, multi-user access, and integration with voice assistants.

6. Compatibilité

The WOLFBOX EV Charger is universally compatible with all electric vehicle models that use the SAE J1772 charging standard.

  • J1772 Standard: Compatible with the vast majority of EVs in North America.
  • Véhicules Tesla : Tesla EVs require a specific adapter to be compatible with the J1772 connector. Please contact WOLFBOX customer service to inquire about obtaining a Tesla adapter.
WOLFBOX EV Charger connected to a white Tesla, illustrating universal compatibility

Image 6.1: The WOLFBOX EV Charger installed and connected to a white electric vehicle, demonstrating its compatibility with various EV models, including Tesla with an adapter.

7. Entretien

To ensure the longevity and optimal performance of your WOLFBOX EV Charger, follow these simple maintenance guidelines:

  • Nettoyage régulier : Essuyez régulièrement le chargeur et le câble avec un chiffon doux et sec.amp tissu. Évitez d'utiliser des produits chimiques agressifs ou des nettoyants abrasifs.
  • Inspectez le câble et le connecteur : Regularly check the charging cable and J1772 connector for any signs of wear, damage, or fraying. If damage is observed, discontinue use and contact customer support.
  • Restez à l'écart : Ensure the area around the charger is free from obstructions to allow for proper ventilation.
  • Mises à jour logicielles : The charger supports OTA (Over-The-Air) updates. Ensure your charger's firmware is up-to-date via the mobile app for the best performance and latest features.

8. Dépannage

If you encounter any issues with your WOLFBOX EV Charger, please refer to the following common troubleshooting steps. If the problem persists, contact customer support.

8.1 Problèmes courants et solutions

  • Chargeur ne s'allume pas :
    - Check the circuit breaker in your electrical panel to ensure it hasn't tripped.
    - Verify that the charger is securely hardwired. If unsure, consult your electrician.
  • Chargement non initié :
    - Ensure the J1772 connector is fully and securely plugged into your EV's charging port.
    - If using RFID, ensure the card is correctly tapped and recognized.
    - Check the mobile app for any error messages or paused charging schedules.
    - For Tesla vehicles, confirm the adapter is correctly seated and functional.
  • Vitesse de charge lente :
    - Verify the current setting in the mobile app; ensure it's set to your desired amprage.
    - Check your vehicle's charging settings, as some EVs allow you to limit charging speed.
    - Ensure your home's electrical system can deliver the full 50 Amp capacité.
  • Problèmes de connectivité des applications :
    - Ensure your charger is within range of your Wi-Fi router.
    - Restart your Wi-Fi router and the charger.
    - Check for app updates on your smartphone.
  • Message d'erreur affiché :
    - Note down the specific error code or message displayed.
    - Refer to the full user manual (PDF) for a detailed list of error codes and their solutions.
    - If the issue is not resolved, contact customer support with the error details.

9. Spécifications

Technical details for the WOLFBOX EV Charger Level 2 50 Amp (Model E50).

FonctionnalitéDétail
ModèleE50
Puissance de sortieJusqu'à 12 kW
Courant de sortie16A/24A/32A/40A/48A/50A (Adjustable)
Vol d'entréetage200-240 V AC
Classement du disjoncteur70 A ou plus (obligatoire)
Longueur du câble25 pieds
Type de connecteurNorme SAE J1772
Type d'installationCâblé
Type de montageSupport mural
Indice de protectionNEMA 4, IP66 (Waterproof, Dustproof)
Température de fonctionnement-22°F à 122°F (-30°C à 50°C)
ConnectivitéWi-Fi (2.4 GHz 802.11 b/g/n), Bluetooth
Afficher4.3-inch Smart LCD
Certifications de sécuritéCSA, FCC, Energy Star
Dimensions12.68" x 7.46" x 4.76"
Poids de l'article13.45 livres
Capacité de mise à niveauMises à jour OTA (Over-The-Air)
Detailed specifications table for the WOLFBOX EV Charger

Image 9.1: A comprehensive table outlining the technical specifications of the WOLFBOX EV Charger, including power, voltage, courant et dimensions.

Diagram showing the dimensions of the WOLFBOX EV Charger

Image 9.2: A visual representation of the WOLFBOX EV Charger's dimensions, including width, height, and depth.

10. Garantie et assistance

WOLFBOX s'engage à fournir des produits de haute qualité et un excellent service client.

10.1 Informations sur la garantie

Your WOLFBOX EV Charger comes with a Garantie de 36 mois La garantie couvre les défauts de fabrication à compter de la date d'achat. Veuillez conserver votre preuve d'achat pour toute réclamation au titre de la garantie.

10.2 Assistance clientèle

For any questions, technical assistance, or warranty claims, please contact WOLFBOX customer support:

  • Assistance clientèle 24h/7 et XNUMXj/XNUMX : Une assistance dédiée est disponible chaque fois que vous en avez besoin.
  • Assistance à vie : WOLFBOX is committed to supporting you for the life of your product.

Consultez le WOLFBOX officiel website or your purchase documentation for specific contact methods (email, phone, etc.).

WOLFBOX customer support and reliability features

Image 10.1: Highlighting WOLFBOX's commitment to customer support, including 24/7 assistance, lifetime product support, and OTA updates for continued reliability.

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