1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System. This system is designed to provide efficient heating and cooling for residential and light commercial applications. Please read this manual thoroughly before attempting any installation or operation to ensure proper function and safety.
2. Consignes de sécurité
Always prioritize safety. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Consult a qualified installer, service agency, or the gas supplier for information or assistance. The information contained in this manual is intended for use by qualified service personnel only.
- Sécurité électrique : Ensure the power supply is disconnected before performing any service or maintenance. All electrical wiring must comply with local and national electrical codes.
- Manipulation du réfrigérant : This system uses R-454B refrigerant. Only certified technicians should handle refrigerants.
- Installation: Installation must be performed by a licensed HVAC professional.
- Équipement de protection individuelle : Always wear appropriate personal protective equipment (PPE) such as gloves and safety glasses during installation and maintenance.
3. Principales caractéristiques
- Technologie Inverter : Assure un contrôle précis de la température, une consommation d'énergie réduite et un fonctionnement plus silencieux.
- Haute efficacité : 18.8 SEER2 and 9.7 HSPF2 ratings for energy savings.
- Large plage de fonctionnement : Reliable performance from -13°F to 122°F.
- Fonctionnement silencieux : Indoor noise levels as low as 44 dBA, outdoor unit at 60 dBA.
- Composants durables : Rotary compressor, aluminum coil, and fiberglass-free insulation.
- Réfrigérant écologique : Utilizes R-454B refrigerant.
- Installation flexible : Supports horizontal and vertical air handler installation.
- Commandes intelligentes : Compatible with wired controllers, WiFi, and third-party thermostats.
- Integrated Back-up Heat: Includes a 10kW back-up heat kit for supplemental heating.
4. Composants terminésview
The ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System includes the following main components:
- Outdoor Condensing Unit (Heat Pump)
- Unité de traitement d'air intérieure
- 10kW Back-up Heat Kit
- 30' Line Set
- Gauge Electrical Whip
- 60A Non-Fused Disconnect Switch
- Thermostat WiFi
- Surge Protector
- CPS Charging Adapter
- Manchon mural

Figure 1 : Surview of the ACiQ 2.5 Ton 17 SEER2 Central Inverter Heat Pump System, showing the outdoor unit, indoor air handler, 10kW back-up heat kit, thermostat, line set, and various installation accessories.
5. Configuration et installation
Installation of this ACiQ heat pump system requires specialized knowledge and tools. It must be performed by a qualified and licensed HVAC technician to ensure safety, compliance with local codes, and optimal performance. Refer to the detailed installation manual provided with the product for specific instructions.
5.1 Vérifications avant l'installation
- Verify that the electrical supply matches the unit's requirements (Indoor: 115/208/230V, 60Hz, 1Ph; Outdoor: 208/230V, 60Hz, 1Ph).
- Veillez à prévoir un espace suffisant pour les unités intérieures et extérieures, permettant une bonne circulation de l'air et un accès facile pour la maintenance.
- Confirm that the maximum piping length (164 ft / 50m) and height difference (82 ft / 25m) are not exceeded.
5.2 Air Handler Installation
The indoor air handler unit is designed for flexible installation, supporting upflow, downflow, and horizontal configurations to suit various space requirements.

Figure 2 : Diagram illustrating the multi-positional capabilities of the indoor air handler unit, showing options for upflow, downflow, and horizontal installation.
5.3 Emplacement de l'unité extérieure
Consider the outdoor unit's dimensions and required clearances for optimal performance and maintenance. The unit features a compact design compared to traditional systems.

Figure 3 : Graphic comparing the smaller footprint of the ACiQ outdoor unit (20 inches clearance) versus a traditional unit (36 inches clearance), highlighting its high efficiency and self-cleaning features.
6. Mode d'emploi
Your ACiQ heat pump system offers advanced control options for comfortable and efficient operation.
6.1 Modes de fonctionnement de base
- Mode de refroidissement : Provides cooling with a capacity of 31,000 BTU/hr. Operates efficiently from -13°F to 122°F ambient temperatures.
- Mode de chauffage : Provides heating with a capacity of 30,000 BTU/hr at 47°F. Reliable warmth down to -13°F. The 10kW back-up heat kit provides supplemental heat when needed.
- Mode ventilateur : Il fait circuler l'air sans le chauffer ni le refroidir.
- Mode automatique: Bascule automatiquement entre le chauffage et le refroidissement pour maintenir la température réglée.

Figure 4 : The ACiQ outdoor unit installed on a patio, demonstrating its ability to operate effectively in extreme heat conditions, up to 122°F.

Figure 5 : The ACiQ outdoor unit partially covered in snow, illustrating its capability to operate in extreme cold temperatures, down to -13°F.
6.2 Commandes intelligentes
The system can be controlled via the included wired thermostat, WiFi-enabled app, or compatible third-party thermostats. The WiFi app allows for remote control and monitoring of your system.

Figure 6 : Image showing the ACiQ Smart Home mobile application interface on a smartphone alongside a wired thermostat, demonstrating the system's smart control capabilities for climate management.
7. Entretien
Regular maintenance ensures the longevity and efficiency of your ACiQ heat pump system. Always disconnect power before performing any maintenance.
- Remplacement du filtre à air : Check and replace air filters in the indoor air handler every 1-3 months, or more frequently if needed. Dirty filters restrict airflow and reduce efficiency.
- Nettoyage de l'unité extérieure : Keep the outdoor unit free from debris, leaves, and dirt. Periodically clean the coils with a soft brush or water hose (ensure power is off).
- Système d'évacuation : Veillez à ce que le tuyau d'évacuation des condensats soit dégagé et exempt de blocages afin d'éviter tout débordement d'eau.
- Contrôle professionnel : Schedule annual inspections and maintenance by a qualified HVAC technician.
8. Dépannage
This section provides solutions for common issues. For complex problems, contact a qualified HVAC technician.
- Pas d'alimentation : Check circuit breakers and ensure the disconnect switch is in the ON position.
- Chauffage/refroidissement insuffisants : Verify thermostat settings, check air filters for blockage, and ensure outdoor unit is not obstructed.
- Bruits inhabituels : De légers bruits de fonctionnement sont normaux. Des bruits forts ou inhabituels peuvent indiquer un problème nécessitant une inspection par un professionnel.
- Fuites d'eau : Check condensate drain line for blockages.
9. Spécifications

Figure 7 : Image displaying the dimensions of both the indoor air handler unit (49.02" H x 21.02" W x 21.02" D) and the outdoor condensing unit (35.04" H x 37.24" W x 16.14" D).

Figure 8 : Chart detailing the cooling capacity of the ACiQ system at various outdoor temperatures: 86°F (118% capacity), 95°F (113% capacity), 110°F (99% capacity), and 122°F (48% capacity).

Figure 9 : Chart detailing the heating capacity of the ACiQ system at various outdoor temperatures: -22°F (N/A), -13°F (41% capacity), 0°F (57% capacity), 17°F (70% capacity), and 32°F (73% capacity).
| Fonctionnalité | Détail |
|---|---|
| Capacité de refroidissement | 31,000 BTU/h |
| Capacité de chauffage | 30,000 BTU/hr (at 47°F) |
| Cote SEER2 | 18.8 |
| Indice de protection solaire HSPF2 | 9.7 |
| Type de réfrigérant | R-454B |
| Alimentation de l'unité intérieure | 115/208/230V, 60Hz, 1Ph |
| Alimentation électrique pour unité extérieure | 208/230 V, 60 Hz, monophasé |
| Longueur de tuyauterie maximale | 164 pieds (50 m) |
| Max Height Difference | 82 pieds (25 m) |
| Indoor Unit Dimensions (W × D × H) | 21.02 po × 21.02 po × 49.02 po |
| Outdoor Unit Dimensions (W × D × H) | 37.24 po × 16.14 po × 31.89 po |
| Poids net de l'unité intérieure | 128.97 livres |
| Poids net de l'unité extérieure | 164.02 livres |
10. Garantie et assistance
ACiQ offers a comprehensive warranty for this heat pump system:
- Garantie des pièces : 7 ans
- Garantie du compresseur : 12 ans
These warranty terms are valid when the system is installed by a certified technician and registered online with the manufacturer. For technical support, service inquiries, or warranty claims, please refer to the contact information provided in your product packaging or visit the official ACiQ website.





