POLY 767F9AA

Manuel d'utilisation du casque stéréo USB-C Poly EP 320

Model: 767F9AA

Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Poly EP 320 Stereo USB-C Headset. Designed for clear audio communication, this wired headset features a comfortable over-ear design and an integrated microphone, making it ideal for various communication needs.

Produit terminéview

Poly EP 320 Stereo USB-C Headset, showing the over-ear design, adjustable headband, microphone boom, and USB-C cable.

Figure 1 : The Poly EP 320 Stereo USB-C Headset. This image displays the headset's full profile, highlighting its single earcup with a soft cushion, the flexible microphone boom extending from the earcup, and the adjustable headband. The USB-C cable is visible extending from the earcup.

Installation

Follow these steps to set up your Poly EP 320 Stereo USB-C Headset:

  1. Connectez le casque : Locate an available USB-C port on your computer, laptop, or compatible device. Insert the USB-C connector of the headset firmly into the port.
  2. Reconnaissance du système d'exploitation : Your operating system (Windows, macOS, Linux, etc.) should automatically detect and install the necessary drivers for the headset. This process may take a few moments.
  3. Sélectionner comme périphérique par défaut :
    • Fenêtres : Go to "Sound Settings" (right-click the speaker icon in the taskbar) and ensure the Poly EP 320 is selected as the default playback and recording device.
    • macOS: Go to "System Preferences" > "Sound" and select the Poly EP 320 for both input and output.
  4. Ajuster l'ajustement : Place the headset on your head and adjust the headband for a comfortable and secure fit. Position the earcup over your ear.
  5. Position du microphone : Bend the microphone boom to position the microphone approximately 1-2 inches (2.5-5 cm) from your mouth for optimal voice clarity.

Mode d'emploi

Once connected and configured, your Poly EP 320 headset is ready for use.

Entretien

Un entretien approprié prolongera la durée de vie de votre casque :

Dépannage

Si vous rencontrez des problèmes avec votre casque, essayez les solutions suivantes :

ProblèmeSolution
Aucun son ne sort du casque.
  • Ensure the USB-C connector is fully inserted into the port.
  • Check your device's sound settings to confirm the Poly EP 320 is selected as the default playback device.
  • Augmentez le volume de votre appareil.
  • Try connecting the headset to a different USB-C port or another device to rule out port issues.
Le microphone ne fonctionne pas
  • Verify the microphone boom is positioned correctly near your mouth.
  • Check your device's sound settings to confirm the Poly EP 320 is selected as the default recording device.
  • Ensure the microphone is not muted within your communication application.
  • Test the microphone using your device's sound recorder or a different application.
La qualité audio est médiocre
  • Ensure the USB-C connection is secure.
  • Fermez les autres applications susceptibles de consommer des ressources système.
  • Vérifiez que le câble et les connecteurs ne présentent aucun dommage physique.

Caractéristiques

FonctionnalitéDétail
MarquePOLY
Numéro de modèle767F9AA
ASINB0CZ2MSV4X
Code UPC197029428226
CouleurNoir
Type de casqueOver-Ear (Supra-Auricular)
Technologie de connectivitéFilaire (USB-C)
Caractéristiques spécialesMicro inclus
Dimensions de l'article (L x l x H)17 x 15 x 5 centimètres
Poids de l'article200 gramme

Informations sur la garantie

This Poly product is covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Poly webConsultez le site. Conservez votre reçu d'achat comme preuve d'achat pour toute réclamation au titre de la garantie.

Assistance clientèle

For further assistance, technical support, or to inquire about replacement parts, please contact Poly customer support through their official website or the contact information provided in your product packaging. When contacting support, please have your product model number (767F9AA) and ASIN (B0CZ2MSV4X) ready.