Heath Zenith 18000179 Wired Smart Video Doorbell

1. Introduction

Thank you for choosing the Heath Zenith Smart Video Doorbell. This device enhances your home security by providing real-time video, two-way audio communication, and motion detection capabilities directly to your smartphone. Designed for wired installations, it integrates seamlessly with existing mechanical chimes and operates via Wi-Fi, ensuring continuous functionality even if the internet connection is temporarily lost.

2. caractéristiques du produit

• Aucun concentrateur requis : Se connecte directement à votre réseau Wi-Fi.
• Audio bidirectionnel : Communicate with visitors at your door from your smartphone.
• Vision nocturne : Provides clear visibility in low-light conditions for 24/7 security.
• Détection de mouvement : Receive snapshot notifications when motion is detected.
• Enregistrement vidéo : Enregistre et sauvegarde automatiquement les alimentstage (memory card not included).
• Installation filaire : Designed for hardwired setups, compatible with mechanical chimes (power module included if needed).
• Résistant aux intempéries : Indice de protection IP54 pour une utilisation en extérieur.
• Aucun abonnement : Access all functional features without additional fees.
• Mémoire extensible : Supports local storage for recorded footage.
• Grand angle View: Capture une vue d'ensemble de votre seuil.
• Mute Options: Customize doorbell mute schedules.
• Changeur de voix : Offers options to modify your voice during two-way communication.

3. Configuration et installation

Follow these steps for proper installation and setup of your Heath Zenith Smart Video Doorbell.

1. Download the Globe Suite™ App: Rechercher and download the Globe Suite™ app from your device's app store. This app is essential for controlling and monitoring your video doorbell.
2. Installation physique : Install the doorbell at your desired location. This device is designed for hardwired installation and requires connection to existing doorbell wiring. A power module is included if needed for compatibility with your mechanical chime.
3. Se connecter au Wi-Fi : Follow the in-app instructions to connect your video doorbell to your home Wi-Fi network. Ensure your Wi-Fi signal is strong at the installation location.
4. Apprécier: Once connected, you can begin using all smart features of your video doorbell.

Figure 3.1 : Plusview of the installation and setup process, from app download to enjoying the doorbell's features.

4. Mode d'emploi

The Heath Zenith Smart Video Doorbell offers various functionalities accessible through the Globe Suite™ app.

• Answering Your Door: When someone rings the doorbell, you will receive a notification on your smartphone. Open the Globe Suite™ app to view live video, talk to the visitor using the 2-way audio feature, and listen to their response. This allows you to answer your door from any location.

Figure 4.1: Answering your door remotely using the Globe Suite™ app.

• En direct View et enregistrement : Accéder au direct view of your doorstep at any time through the app. You can view, talk, and record footage in full high definition 1080p. Recorded footage can be played back later (requires a memory card, not included).

Figure 4.2 : En direct view, 2-way audio, and recording features within the app.

• Motion Detection and Night Vision: The doorbell provides motion detection alerts with snapshots when activity is detected. Night vision ensures clear video capture even in complete darkness, enhancing security around the clock.

Figure 4.3: Motion detection notifications and night vision capabilities.

• Mute Options and Scheduling: You can configure mute options and set personalized schedules for when the doorbell chime should be silenced. This is useful for avoiding disturbances during specific times.

Figure 4.4: Setting mute schedules within the Globe Suite™ app.

5. Entretien

To ensure optimal performance and longevity of your Heath Zenith Smart Video Doorbell, consider the following maintenance tips:

• Nettoyage régulier : Gently wipe the camera lens and the doorbell surface with a soft, damp Utiliser un chiffon pour enlever la poussière et la saleté. Éviter les nettoyants abrasifs.
• Mises à jour du micrologiciel : Periodically check the Globe Suite™ app for available firmware updates. Keeping your doorbell's firmware up-to-date ensures you have the latest features and security enhancements.
• Connexion Wi-Fi : Ensure your Wi-Fi network is stable and provides a strong signal to the doorbell for uninterrupted operation.
• Memory Card (if used): If you are using a memory card for local storage, periodically check its status and ensure it has sufficient space. Replace if necessary.

6. Dépannage

If you encounter issues with your Heath Zenith Smart Video Doorbell, refer to the following common problems and solutions:

• Doorbell rings unexpectedly or at odd hours: Check your mute schedules within the Globe Suite™ app to ensure no unintended schedules are active. Verify that motion detection sensitivity is not set too high, causing false alerts from minor movements.
• No alerts on phone when doorbell is pressed: Ensure your phone's notification settings for the Globe Suite™ app are enabled. Check the app's internal settings for doorbell press notifications. Verify your phone has an active internet connection.
• Poor video quality or connectivity issues: Ensure the doorbell is within range of your Wi-Fi router. If necessary, consider moving your router or using a Wi-Fi extender to improve signal strength. Restarting your router and the doorbell (by temporarily cutting power) can often resolve connectivity problems.
• 2-Way Audio not working: Check your phone's microphone and speaker permissions for the Globe Suite™ app. Ensure the doorbell's microphone and speaker are not obstructed.
• La sonnette ne s'allume pas : Verify that the doorbell is correctly wired and receiving adequate power. Consult a qualified electrician if you are unsure about the wiring.

7. Spécifications

8. Garantie et assistance

The Heath Zenith Smart Video Doorbell is backed by a Garantie limitée du fabricant d'un anCette garantie couvre les défauts de matériaux et de fabrication dans des conditions normales d'utilisation.

For technical support, troubleshooting assistance, or warranty claims, please refer to the contact information provided with your product packaging or visit the official Heath Zenith website.