Candy ROW4964DWMCT/1-S

Candy RapidÓ Washer Dryer User Manual

Model: ROW4964DWMCT/1-S

1. Introduction

This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Candy RapidÓ Washer Dryer, model ROW4964DWMCT/1-S. Please read these instructions carefully before using the appliance and keep them for future reference.

2. Consignes de sécurité

Respectez toujours les consignes de sécurité de base lors de l'utilisation d'appareils électriques afin de réduire les risques d'incendie, d'électrocution et de blessures.

  • Assurez-vous que l'appareil est correctement mis à la terre.
  • Ne laissez pas les enfants jouer sur ou dans l'appareil.
  • N’utilisez pas l’appareil s’il est endommagé ou s’il ne fonctionne pas correctement.
  • Gardez les matériaux inflammables à l'écart de l'appareil.
  • Débranchez l'appareil avant d'effectuer tout entretien ou nettoyage.

3. Configuration et installation

3.1 Déballage

Carefully remove all packaging materials, including the polystyrene base and any protective films. Ensure all transport screws are removed from the rear of the appliance before use. Failure to remove these screws can cause significant damage during operation.

Devant view of the Candy RapidÓ Washer Dryer

Image : Avant view of the Candy RapidÓ Washer Dryer, showing its compact design.

3.2 Positionnement

Place the washer dryer on a firm, level floor. Adjust the feet to ensure the appliance is stable and level. Proper leveling prevents excessive vibration and noise during operation.

3.3 Raccordement à l'eau

Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure all connections are tight to prevent leaks. Position the drain hose into a suitable drain pipe or sink, ensuring it is securely fixed and not kinked.

3.4 Connexion électrique

Connect the power plug to a grounded electrical outlet. Verify that the voltagLa tension et la fréquence doivent correspondre aux spécifications indiquées sur la plaque signalétique de l'appareil. N'utilisez pas de rallonges ni d'adaptateurs multiples.

4. Mode d'emploi

4.1 Panneau de configuration terminéview

The control panel features a program selector dial, a digital display, and touch buttons for various functions. The display shows program duration, error codes, and selected options.

Close-up of the Candy RapidÓ Washer Dryer control panel

Image : détaillée view of the control panel, highlighting the program dial and digital display.

4.2 Chargement du linge

Open the door and load laundry into the drum. Do not overload the machine; refer to the maximum load capacity for washing (9 kg) and drying (6 kg). Add detergent and fabric softener to the appropriate compartments in the dispenser drawer.

Candy RapidÓ Washer Dryer with door open

Image: The washer dryer with its large door open, ready for loading laundry.

4.3 Sélection d'un programme

Turn the program selector dial to choose the desired wash or wash&dry program. The machine offers 9 rapid programs for various needs, including a 39-minute half-load cycle. Additional options like temperature, spin speed, and steam can be selected using the touch buttons.

Graphic illustrating the steam function for odor removal, wrinkle reduction, and easier ironing

Image: Visual representation of the steam function benefits, including odor removal, wrinkle reduction, and simplified ironing.

4.4 Démarrage d'un cycle

Press the Start/Pause button to begin the selected program. The machine will automatically adjust water and energy consumption based on the load weight (Kg Detector function).

4.5 hOn App Connectivity

The appliance features Wi-Fi + BLE connectivity, allowing control via the hOn App. Download the hOn App, register your appliance, and follow the in-app instructions for pairing. The app enables remote control, program selection, monitoring, and access to over 60 specific cycles.

Icon representing the hOn App for smart control

Image: Icon indicating hOn App compatibility for smart control and monitoring.

5. Entretien

5.1 Nettoyage du distributeur de détergent

Regularly clean the detergent dispenser drawer to prevent residue buildup. Remove the drawer, rinse it under running water, and clean any accumulated detergent or softener. Reinsert the drawer.

Close-up of the detergent dispenser drawer of the Candy RapidÓ Washer Dryer

Image: The detergent dispenser drawer pulled out, showing compartments for detergent and softener.

5.2 Nettoyage du filtre

The filter should be cleaned periodically to ensure proper drainage. Locate the filter at the bottom front of the appliance, open the cover, and carefully unscrew the filter. Remove any lint or debris, then rinse and reinsert it securely.

5.3 Nettoyage de l'extérieur

Essuyez l'extérieur de l'appareil avec un chiffon doux, damp chiffon. N'utilisez pas de nettoyants abrasifs ou de solvants.

5.4 Nettoyage du tambour

Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) periodically to clean the drum and remove any detergent residues or odors.

6. Dépannage

Avant de contacter le service client, veuillez consulter le tableau suivant pour connaître les problèmes courants et leurs solutions.

ProblèmeCause possibleSolution
L'appareil ne démarre pasCordon d'alimentation non branché ; porte mal fermée ; programme non sélectionné.Vérifiez le branchement électrique ; assurez-vous que la porte est bien verrouillée ; sélectionnez un programme et appuyez sur Démarrer.
Fuite d'eauTuyaux mal raccordés ; bac à lessive débordant.Check hose connections; clean detergent drawer; ensure correct detergent dosage.
Vibrations/bruit excessifsTransport screws not removed; appliance not level; uneven load.Remove transport screws; adjust leveling feet; redistribute laundry in the drum.
Mauvais résultats de lavageSurcharge ; dosage de détergent incorrect ; programme incorrect sélectionné.Reduce load size; use appropriate detergent and dosage; select suitable program.
Mauvais résultats de séchageOverloading; filter clogged.Reduce load size; clean the filter.

7. Spécifications techniques

FonctionnalitéSpécification
MarqueBonbons
Numéro de modèleROW4964DWMCT/1-S (31018874)
Dimensions (L x P x H)60 x 58 x 85 cm
Poids68 kg
Capacité de lavage9 kg
Capacité de séchage6 kg
Vitesse d'essorage maximale1400 tr/min
Energy Efficiency Class (Wash Cycle)A
ConnectivitéWi-Fi + BLE (hOn App)
Matériau du tambourAcier inoxydable
Nombre de cycles de lavage15
Nombre de cycles de séchage2
Cycles optionnels16
Caractéristiques spécialesSteam Option, Delayed Start, Active Motion Technology

8. Garantie et assistance

8.1 Garantie du produit

This Candy appliance is covered by a standard manufacturer's warranty. For specific details regarding warranty duration and terms, please refer to the warranty card included with your product or visit the official Candy webConsultez le site. Conservez votre preuve d'achat pour toute réclamation au titre de la garantie.

8.2 Assistance clientèle

For technical assistance, spare parts, or service requests, please contact Candy customer support. Contact details can typically be found on the official Candy websur le site ou dans la documentation fournie avec votre appareil.

For returns or issues related to your purchase, please refer to the retailer's return policy. For purchases made on Amazon, you may return a product within 30 days of receipt if you change your mind. For defective or damaged products, consult the Amazon help page on returns.