Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Turing TP-MPC4AV25 SMART Series 4MP IR PTZ Camera. Please read this manual thoroughly before using the product to ensure proper setup and optimal performance. Keep this manual for future reference.

Figure 1: Turing TP-MPC4AV25 SMART Series 4MP IR PTZ Camera. This image displays the front view of the camera, highlighting its dome design and the lens assembly.
Caractéristiques principales
- 25X optical zoom, endless pan, high speed PTZ capabilities for wide area surveillance.
- TwilightVision technology for superior low-light performance, ensuring clear images in challenging lighting conditions.
- Smart IR illumination up to 100m (328ft) for enhanced night vision.
- Automatic tracking of persons and vehicles for dynamic monitoring.
- Onboard AI for accurate people and vehicle detection, reducing false alarms.
- NDAA Compliant design.
- IP67 and IK10 ratings for weather and vandal resistance.
- Power over Ethernet (PoE) support for simplified installation.
Contenu du colis
Verify that all items are present and in good condition. If any items are missing or damaged, contact your supplier immediately.
- Turing TP-MPC4AV25 PTZ Camera
- Gabarit de montage
- Matériel de montage (vis, chevilles)
- Kit de connecteur étanche
- Guide de démarrage rapide
Configuration et installation
1. Précautions de sécurité
- Assurez-vous que l’alimentation est débranchée avant l’installation ou l’entretien.
- Installation should be performed by qualified personnel and comply with local electrical codes.
- N’exposez pas l’appareil photo à des températures extrêmes, à l’humidité ou à des champs magnétiques puissants.
2. Montage de la caméra
The TP-MPC4AV25 camera is designed for ceiling mount installation. Use the provided mounting template to mark drilling points.

Figure 2: Dimensions of the Turing TP-MPC4AV25 Camera. This diagram provides precise measurements in millimeters and inches, crucial for planning the installation space and mounting points.
- Drill pilot holes according to the mounting template.
- Fixez le support de montage au plafond à l’aide des vis et des chevilles fournies.
- Fixez le boîtier de l'appareil photo au support de montage en vous assurant qu'il est bien verrouillé.
3. Connexion réseau
Connect the camera to your network using an Ethernet cable. The camera supports Power over Ethernet (PoE), simplifying wiring.

Figure 3: Standard Ethernet Cable. This image shows a typical RJ45 Ethernet connector, used for connecting the camera to a network switch or NVR.
- Connect one end of the Ethernet cable to the camera's RJ45 port.
- Connect the other end to a PoE-enabled network switch or a PoE injector.
- Si vous n'utilisez pas PoE, connectez un adaptateur secteur 12 V CC (non inclus) à l'entrée d'alimentation de la caméra.
4. Configuration initiale
Refer to the Turing Vision software manual for detailed instructions on initial network configuration, IP address assignment, and adding the camera to your surveillance system.
Utilisation de l'appareil photo
1. Accès au direct View
Accédez au flux vidéo en direct de la caméra. view through the Turing Vision software or a compatible Network Video Recorder (NVR) interface.

Figure 4 : Diffusion en direct multicaméra View on a Tablet. This image demonstrates how multiple camera feeds, including potentially from the TP-MPC4AV25, can be monitored simultaneously on a portable device.
2. Contrôle PTZ
Use the PTZ controls within your surveillance software to pan, tilt, and zoom the camera. The camera supports 25x optical zoom and endless pan rotation.
- Casserole: Faites pivoter la caméra horizontalement.
- Inclinaison: Ajustez l'angle vertical de la caméra.
- Zoom: Adjust the focal length to magnify or de-magnify the view.
3. Fonctionnalités intelligentes
The TP-MPC4AV25 includes advanced AI features:
- Détection de personnes et de véhicules : Configure detection zones and sensitivity settings to trigger alerts only for relevant events.
- Suivi automatique: Enable auto tracking to automatically follow detected persons or vehicles within the camera's field of view.
- IR intelligent : The camera automatically adjusts IR intensity to prevent overexposure and ensure clear night vision up to 100m.
Entretien
- Nettoyage: Regularly clean the camera lens with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Mises à jour du micrologiciel : Check the Turing website or your surveillance software for available firmware updates to ensure optimal performance and security.
- Inspection des câbles : Periodically inspect all cables and connections for wear or damage, especially in outdoor installations.
Dépannage
| Problème | Cause possible | Solution |
|---|---|---|
| Aucun flux d'images/vidéos | No power; Network connection issue; Incorrect IP address | Check power supply/PoE; Verify Ethernet cable connection; Confirm IP address and network settings. |
| Mauvaise qualité d'image | Dirty lens; Insufficient lighting; Incorrect focus settings | Clean the lens; Ensure adequate lighting or enable Smart IR; Adjust focus via software. |
| Les commandes PTZ ne répondent pas. | Software issue; Network latency; Camera malfunction | Restart surveillance software; Check network stability; Power cycle the camera. If problem persists, contact support. |
| La détection par IA ne fonctionne pas. | Incorrect configuration; Obstructions in view; Firmware outdated | Review detection zone settings; Clear camera's field of view; Update camera firmware. |
Caractéristiques
| Fonctionnalité | Détail |
|---|---|
| Modèle | TP-MPC4AV25 |
| Capteur | 1/2.8-in, 4.0 megapixel, progressive scan, CMOS |
| Lentille | 4.8 - 120mm, AF automatic focusing and motorized zoom lens |
| Zoom optique | 25x |
| Gamme de vision nocturne | Up to 100m (328ft) with Smart IR |
| Éclairage minimal | Color: 0.003 Lux (F1.5, AGC on); 0 Lux with IR on |
| Compression vidéo | Ultra 265, H.265, H.264, MJPEG |
| Fonctionnalités de l'IA | People and Vehicle Detection, Auto Tracking |
| Connectivité | 1 RJ45 10M/100M Ethernet, PoE (IEEE 802.3af) |
| Pouvoir | DC 12V +/- 25 percent, PoE; Max 21.0W |
| Indice de protection | IP67 (Dust and Water Resistant), IK10 (Vandal Resistant) |
| Dimensions (Diameter x H) | 6.5 x 11.6 pouces (165 mm x 295 mm) |
| Poids | 6.72 livres (3.05 kg) |
| Stockage | carte microSD, jusqu'à 256 Go |
| Audio | 2-way audio supported, Audio I/O: 1/1 |
Garantie et assistance
Turing products are designed for reliability and performance. For warranty information, technical support, or service inquiries, please visit the official Turing webconsultez votre site web ou contactez votre revendeur agréé.
Ressources en ligne : www.turing.ai
Please have your model number (TP-MPC4AV25) and serial number ready when contacting support.





