1. Introduction
This manual provides comprehensive instructions for the safe and efficient operation of your Sunmi V2 Pro Handheld POS-terminal, model T5921. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.
2. Produit terminéview
The Sunmi V2 Pro is a versatile handheld Point-of-Sale (POS) terminal designed for various business applications. It integrates a high-definition touchscreen, a built-in thermal printer, and a 1D scanner, offering a comprehensive solution for transaction processing and data capture.
Figure 2.1 : Devant view of the Sunmi V2 Pro Handheld POS Terminal, showing the 5.99-inch HD touchscreen and the integrated printer at the top.
Les principales caractéristiques comprennent :
- 5.99-inch HD touchscreen for intuitive navigation.
- Integrated 58 mm thermal printer for receipts and tickets.
- Système d'exploitation Android 7.1.
- Multiple connectivity options: Wi-Fi (802.11a/b/g/n), 4G, and Bluetooth (BLE 2.1/3.0/4.2).
- Built-in 1D scanner for barcode reading.
- 5MP+AF Flash Camera for image capture.
- Fonctionnalité GPS.
Figure 2.2 : Côté view of the Sunmi V2 Pro, illustrating its ergonomic design and the location of physical buttons.
Figure 2.3 : Dos view of the Sunmi V2 Pro, showing the scan camera and charging contacts.
3. Installation
3.1 Activation initiale
Important: A valid Sunmi Account ID is required to activate this terminal for use. Please ensure you have registered and obtained your account ID before proceeding with setup.
3.2 Installation et charge de la batterie
- Localisez le compartiment à piles à l'arrière de l'appareil.
- Insérez la pile en veillant à ce que les contacts soient correctement alignés.
- Fermez soigneusement le couvercle du compartiment à piles.
- Connect the provided power adapter to the device's charging port.
- Plug the adapter into a power outlet. The device will indicate charging status on the screen.
- For first use, fully charge the device before disconnecting.
3.3 Mise sous/hors tension
- Pour allumer : Maintenez le bouton Marche/Arrêt (généralement situé sur le côté) enfoncé jusqu'à ce que l'écran s'allume.
- Pour éteindre : Press and hold the Power button until a power-off menu appears. Select "Power Off" and confirm.
4. Utilisation de l'appareil
4.1 Navigation de base
The Sunmi V2 Pro operates on Android 7.1. Navigate the interface using the touchscreen. Swipe to scroll, tap to select, and use the on-screen navigation buttons (Back, Home, Recent Apps) at the bottom of the display.
4.2 Using the Built-in Printer
The device features a 58 mm thermal printer. Ensure thermal paper is correctly loaded before printing. To print, use the print function within your POS application or other compatible software.
4.3 Using the 1D Scanner
To use the integrated 1D scanner, open an application that supports barcode scanning. Point the scanner window at the barcode, ensuring it is within the scanner's field of view. The device will typically emit a beep or vibration upon successful scan.
4.4 Connectivité
- Wifi: Accédez à Paramètres > Wi-Fi pour vous connecter aux réseaux sans fil disponibles.
- 4G: Insert a compatible SIM card (if applicable) and configure mobile data settings via Settings > Network & Internet > Mobile network.
- Bluetooth : Enable Bluetooth in Settings > Connected devices to pair with external Bluetooth peripherals.
5. Entretien
5.1 Nettoyage de l'appareil
Use a soft, dry, lint-free cloth to clean the device's exterior. For the screen, a screen cleaner designed for electronics can be used. Avoid abrasive cleaners or spraying liquids directly onto the device.
5.2 Replacing Printer Paper
- Open the printer cover by pressing the release latch.
- Remove any remaining paper core.
- Insert a new roll of 58 mm thermal paper, ensuring the paper feeds from the bottom of the roll.
- Déroulez un petit morceau de papier au-delà du bord de coupe.
- Fermez fermement le couvercle de l'imprimante jusqu'à ce qu'il s'enclenche.
5.3 Mises à jour logicielles
Regularly check for software updates to ensure optimal performance and security. Go to Settings > System > About phone > System update to check for and install available updates.
6. Dépannage
| Problème | Cause possible | Solution |
|---|---|---|
| L'appareil ne s'allume pas. | Batterie faible ; appareil bloqué. | Charge the device; perform a forced restart by holding the power button for 10-15 seconds. |
| L'imprimante n'imprime pas. | No paper; paper jammed; incorrect paper type; printer head dirty. | Check and replace paper; clear any jams; ensure thermal paper is used; clean printer head. |
| Impossible de se connecter au Wi-Fi. | Mot de passe incorrect ; hors de portée ; problème de routeur. | Verify password; move closer to router; restart router; check Wi-Fi settings on device. |
| Le scanner ne lit pas les codes-barres. | Barcode damaged; poor lighting; scanner lens dirty; incorrect application. | Ensure barcode is clear; improve lighting; clean scanner lens; use a compatible application. |
7. Spécifications
| Fonctionnalité | Détail |
|---|---|
| Numéro de modèle | T5921 |
| Système opérateur | Android 7.1 |
| Afficher | Écran tactile HD de 5.99 pouces |
| Mémoire | 1 Go de RAM / 8 Go de ROM |
| Imprimante | Built-in 58 mm Thermal Printer |
| Scanner | Scanner de code à barres 1D |
| Caméra | 5MP with Auto-Focus Flash |
| Connectivité | Wi-Fi (802.11a/b/g/n), 4G, Bluetooth BLE 2.1/3.0/4.2 |
| Source d'énergie | Batterie |
8. Informations sur la garantie
Specific warranty terms for the Sunmi V2 Pro T5921 may vary by region and retailer. Please refer to the warranty card included with your product or contact your point of purchase for detailed warranty information. Typically, Sunmi products come with a standard manufacturer's warranty covering defects in materials and workmanship under normal use.
9. Assistance
For technical support, service, or further inquiries regarding your Sunmi V2 Pro T5921, please contact your authorized Sunmi distributor or reseller. You may also visit the official Sunmi webSite regroupant les ressources d'assistance, la FAQ et les informations de contact.





