1. Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your SNOM M18-KLE SIP DECT 4-Line Deskset. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its features. The SNOM M18-KLE is a versatile communication solution designed for professional environments, offering high-definition voice quality and multi-line handling capabilities.
2. Produit terminéview
Familiarize yourself with the components and controls of your SNOM M18-KLE Deskset.
Description de l'image : This image displays the SNOM M18-KLE SIP DECT 4-Line Deskset. It features a black finish, a monochrome LCD screen showing 'DESKSET' and '12:00', a numeric keypad, function keys for directory, messages, menu/func, select, call history, redial, delete, cancel, and dedicated keys for calls, hold, intercom, mute, DND, headset, volume, and speaker. Four line keys (L1-L4) and message waiting indicators are visible at the top right. A navigation pad is located next to the display. The handset rests on the left side of the base unit, connected by a coiled cord. An antenna is visible on the right side of the unit.
Composants clés :
- Écran LCD : 3.5-inch (102 x 66 pixels) mono LCD with blue/white backlighting. Displays call information, menu options, and status.
- Message Waiting LED: Indicates new voicemail messages.
- Line Keys (L1-L4): Four programmable LED backlit keys for line handling.
- Dedicated Feature Keys: 17 keys for functions such as CALLS, HOLD, DIRECTORY, MESSAGES, MENU/FUNC, SELECT, CALL HISTORY, REDIAL, DELETE, CANCEL.
- Pavé de navigation : 4-way pad for menu navigation.
- Speed Dial Keys: 32 keys (2 pages x 16) for quick dialing.
- Clavier numérique: Touches standard 0-9, *, # pour la numérotation.
- Combiné audio HD : For high-definition voice communication.
- Haut-parleur duplex intégral : Pour une communication mains libres.
- Touches de fonction : INTERCOM, MUTE, DND (Do Not Disturb), HEADSET, VOL (Volume), SPEAKER.
- Microphone (MIC) : Micro intégré.
3. Installation
3.1. Connexion électrique
- Connect the included AC adapter to the power port on the back of the deskset.
- Branchez l'adaptateur secteur sur une prise électrique standard.
- Ensure the deskset powers on and the LCD screen illuminates.
3.2. Connexion réseau
- Connect an Ethernet cable from your network router or switch to the LAN port on the back of the deskset.
- If your network provides Power over Ethernet (PoE), the AC adapter may not be necessary.
- Verify network connectivity on the deskset display.
3.3. Installation et chargement de la batterie du combiné
- Ouvrez le compartiment à piles du combiné.
- Insert the 2.4V/750 mAh Ni-MH battery, ensuring correct polarity.
- Fermez le compartiment à piles.
- Place the handset on the deskset cradle to charge. The battery icon on the display will indicate charging status.
3.4. Configuration initiale
- Follow the on-screen prompts for initial setup, including language selection and network settings if not automatically configured.
- Consult your SIP service provider or network administrator for specific SIP account details (e.g., SIP server, user ID, password) required for registration.
- Access the deskset's web interface via un web browser for advanced configuration by entering the deskset's IP address.
4. Mode d'emploi
4.1. Fonctions d'appel de base
- Passer un appel : Pick up the handset or press the SPEAKER button. Dial the number using the numeric keypad and press the CALLS button or wait for automatic dialing.
- Répondre à un appel: Décrochez le combiné ou appuyez sur le bouton HAUT-PARLEUR lorsque le téléphone sonne.
- Terminer un appel : Place the handset back on the cradle or press the SPEAKER button again.
- Placing a Call on Hold: During an active call, press the HOLD button. To retrieve the call, press the HOLD button again or the flashing line key.
- Call Transfer (Blind/Attended): During an active call, press the TRANSFER button (if programmed) or use the menu options. For a blind transfer, dial the new number and complete the transfer. For an attended transfer, wait for the other party to answer before completing the transfer.
- 3-Way Local Conference: During an active call, initiate a new call to the second party. Once connected, use the menu option to merge calls into a conference.
4.2. Utilisation des fonctionnalités
- Ne pas déranger (NPD) : Press the DND button to activate/deactivate. Incoming calls will be redirected to voicemail or receive a busy signal.
- casque: Connect a 2.5mm corded headset to the headset jack. Press the HEADSET button to switch between handset/speaker and headset.
- Haut-parleur: Press the SPEAKER button to activate hands-free mode.
- Réglage du volume : Use the VOL buttons during a call to adjust handset, headset, or speakerphone volume.
- Répertoire: Access the local phonebook (up to 1,000 entries) via the DIRECTORY button. You can also access XML/LDAP remote phonebooks.
- Historique des appels: Press the CALL HISTORY button to view recent incoming, outgoing, and missed calls (up to 200 entries).
- Messages: Press the MESSAGES button to access voicemail or other message services. The Message Waiting LED will indicate new messages.
- Interphone: Use the INTERCOM button for internal communication between DECT phones.
- Verrouillage du clavier: Use the menu options to lock the keypad to prevent accidental dialing.
5. Entretien
5.1. Nettoyage
- Wipe the deskset and handset with a soft, damp tissu.
- N'utilisez pas de nettoyants ou de solvants abrasifs, car ils pourraient endommager la surface.
- Assurez-vous que l'appareil est débranché avant de le nettoyer.
5.2. Entretien de la batterie
- The handset battery provides approximately 36 hours of standby time and 7 hours of talk time.
- Pour une autonomie optimale, chargez complètement le téléphone avant la première utilisation.
- Si le téléphone n'est pas utilisé pendant une période prolongée, retirez la batterie pour éviter les fuites.
6. Dépannage
If you encounter issues with your SNOM M18-KLE Deskset, refer to the following table for common problems and solutions.
| Problème | Cause possible | Solution |
|---|---|---|
| No power to the deskset | AC adapter not connected or faulty; no PoE. | Ensure AC adapter is securely connected and plugged into a working outlet. Verify PoE if applicable. |
| Pas de tonalité ou impossible de passer/recevoir des appels | No network connection; SIP account not registered; incorrect SIP settings. | Check Ethernet cable connection. Verify SIP account registration status on the display. Confirm SIP settings with your service provider. |
| Téléphone ne charge pas | Handset not properly seated; battery faulty or not installed correctly. | Ensure handset is correctly placed in the cradle. Check battery installation and condition. |
| Poor audio quality (HD Voice) | Network congestion; low bandwidth; faulty cable. | Check network connection and bandwidth. Try a different Ethernet cable. |
| Message Waiting LED is on, but no new messages | Synchronization issue with voicemail server. | Access voicemail to clear any pending messages. Contact your SIP service provider if the issue persists. |
7. Spécifications
The following are the technical specifications for the SNOM M18-KLE SIP DECT 4-Line Deskset:
| Fonctionnalité | Détail |
|---|---|
| Afficher | 3.5-inch 102 x 66 pixels (w x h) mono LCD, blue/white backlighting |
| Touches de ligne | 4 programmable LED backlit line keys |
| Touches de fonction | 17 dedicated feature keys |
| Touches de numérotation rapide | 32 (2 pages x 16) |
| Qualité de la voix | HD voice for receiver and speakerphone |
| Haut-parleur | Duplex intégral |
| Prise casque | 2.5mm corded headset jack |
| Traitement des appels | 4-line call handling (active and held) |
| Local Phonebook | Jusqu'à 1,000 entrées |
| Historique des appels | Jusqu'à 200 entrées |
| Répertoire distant | XML/LDAP support |
| Conférence téléphonique | 3-way local, N-way network |
| Transfert d'appel | Blind/attended |
| Type de batterie | 2.4V/750 mAh Ni-MH |
| Temps de veille | 36 heures |
| Temps de conversation | 7 heures |
| Source d'énergie | Included AC Adapter, Battery Powered |
| Appareils compatibles | SIP-based systems and services |
| Dimensions | 11 x 8.75 x 4.5 pouces (Emballage) |
| Poids de l'article | 2.45 livres |
8. Consignes de sécurité
AVERTISSEMENT: Ce produit contient des produits chimiques reconnus par l’État de Californie comme pouvant provoquer le cancer, des malformations congénitales ou d’autres troubles de la reproduction.
Respectez toujours les consignes de sécurité de base lors de l'utilisation de ce produit afin de réduire les risques d'incendie, d'électrocution et de blessures.
- N'utilisez pas ce produit à proximité de l'eau ou lorsque vous êtes mouillé.
- Avoid using the product during an electrical storm.
- N'ouvrez pas l'appareil casing; confier toute intervention à un personnel qualifié.
- Utilisez uniquement l'adaptateur secteur fourni avec l'appareil.
