1. Introduction
The Intermec PM43 is a mid-range industrial label printer designed for reliable performance and ease of use. This printer supports both direct thermal and thermal transfer printing methods, making it versatile for various labeling applications. It features a user-friendly interface, available with either a color touch-screen or universal icons, to simplify operation and reduce training requirements. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your PM43 printer.

Figure 1 : Face avant view of the Intermec PM43 printer, showing the control panel and media output slot.
2. Installation
2.1 Déballage et placement
Carefully remove the printer from its packaging. Ensure all packing materials are removed. Place the printer on a stable, flat surface with adequate space around it for ventilation and access to ports and media loading areas.
2.2 Connexion de l'alimentation
- Assurez-vous que l'interrupteur d'alimentation de l'imprimante est en position OFF (O).
- Connect the power cord to the printer's AC inlet.
- Branchez l'autre extrémité du cordon d'alimentation dans une prise électrique mise à la terre.
2.3 Connecting to a Host System
The PM43 printer supports USB and Ethernet connectivity.
- Connexion USB : Connectez un câble USB du port USB de l'imprimante à un port USB disponible de votre ordinateur.
- Connexion Ethernet : Connectez un câble Ethernet du port Ethernet de l'imprimante à votre routeur ou commutateur réseau.

Figure 2: Rear panel of the PM43 printer, illustrating the power inlet, power switch, USB ports, and Ethernet port.
2.4 Chargement du média
The PM43 printer can use various media types, including labels, tags, and continuous media. For thermal transfer printing, a ribbon is also required.
- Ouvrez le couvercle du support d'impression.
- Placez le rouleau d'étiquettes sur la broche d'alimentation, en veillant à ce que les étiquettes s'avancent par le bas du rouleau.
- Thread the media through the guides and under the printhead assembly.
- If using thermal transfer, load the ribbon onto the ribbon supply spindle and thread it according to the internal diagrams.
- Fermez le couvercle du support.

Figure 3 : Interne view of the PM43 printer, highlighting the media and ribbon loading mechanisms.
3. Mode d'emploi
3.1 Mise sous/hors tension
- To power on, flip the power switch on the rear panel to the ON (I) position. The printer will perform a self-test.
- To power off, flip the power switch to the OFF (O) position.
3.2 Impression de base
Once the printer is connected and media is loaded, you can send print jobs from your host system. Ensure the correct printer drivers are installed on your computer.
- Ouvrez le document ou l'application à partir duquel vous souhaitez imprimer.
- Select the Intermec PM43 printer from the print dialog.
- Adjust print settings (e.g., label size, print density) as needed.
- Lancer l'impression.
3.3 Using the User Interface
The PM43 features either a color touch-screen or a universal-icon interface for direct control and configuration. Navigate through menus to adjust settings such as media calibration, network configuration, and printer status.
4. Entretien
4.1 Nettoyage de la tête d'impression
Regular cleaning of the printhead is crucial for maintaining print quality and extending the printhead's lifespan. Use a lint-free cloth or a printhead cleaning pen with isopropyl alcohol.
- Power off the printer and disconnect the power cord.
- Ouvrez le couvercle du support.
- Gently wipe the printhead element from the center outwards.
- Allow the printhead to dry completely before closing the cover and powering on the printer.
4.2 Replacing Media and Ribbon
Replace media rolls and thermal transfer ribbons as they run out. Refer to section 2.4 for loading instructions. Always ensure the correct media and ribbon types are used for optimal performance.
5. Dépannage
This section addresses common issues you might encounter with your PM43 printer.
5.1 Mauvaise qualité d'impression
- Impression effacée ou incomplète : Clean the printhead (see section 4.1). Ensure the ribbon (if thermal transfer) is correctly loaded and not depleted. Adjust print density settings.
- Smudged print: Verify media type is compatible. Ensure printhead pressure is correctly set.
5.2 Media Jams
- Éteignez l'imprimante.
- Open the media cover and carefully remove any jammed media.
- Ensure media is loaded correctly and guides are properly adjusted.
- Close the cover and power on.
5.3 Problèmes de connectivité
- Printer not detected: Check all cable connections (USB/Ethernet). Restart the printer and host system. Verify driver installation.
- Problèmes de réseau : Confirm network cable is connected. Check network settings on the printer and host system.
6. Spécifications
The following table outlines the key technical specifications for the Intermec PM43 printer.
| Fonctionnalité | Spécification |
|---|---|
| Nom du modèle | PM43 |
| Technologie d'impression | Transfert thermique direct / transfert thermique |
| Imprimer Couleur | Monochrome (noir) |
| Vitesse d'impression maximum | 12 pouces par seconde |
| Résolution d'impression maximale | 203 ppp |
| Types de supports pris en charge | Black Mark, Continuous Label, Fanfold, Gap, Label, Linered Label, Linerless, Notch, Roll Fed, Tag |
| Taille maximale du support | 4 x 6 pouces |
| Connectivité | USB, Ethernet |
| Mémoire | 128 Mo |
| Méthode de contrôle | Touch-screen or Universal-icon interface |
| Dimensions du produit | 25 x 18 x 16 pouces |
| Poids de l'article | 1 livre |
| Source d'énergie | Alimentation CA |
| Language Emulation | DSim, Fingerprint, IPL, XML |

Figure 4: Regulatory and compliance labels found on the Intermec PM43 printer.
7. Informations sur la garantie
The Intermec PM43 printer is covered by a limited warranty. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official Intermec support website.
8. Assistance
For further assistance, technical support, or to download the latest drivers and firmware, please visit the official Intermec support website or contact your authorized Intermec dealer. Ensure you have your printer's model number (PM43A01000000201) and serial number available when seeking support.





