1. Introduction
This instruction manual provides essential information for the proper installation, operation, and maintenance of your Geberit Complete Double Flow Bell, model V11872. This dual-flush mechanism is designed for use in toilet tanks, offering efficient water usage. Please read this manual thoroughly before proceeding with installation or use to ensure safety and optimal performance.

Figure 1.1 : Geberit Complete Double Flow Bell V11872. This image shows the full assembly of the dual-flush mechanism, including the bell, overflow pipe, and flush buttons.
2. Configuration et installation
Proper installation is crucial for the correct function of the Geberit Double Flow Bell. If you are unsure about any steps, it is recommended to consult a qualified plumber.
2.1 Précautions de sécurité
- Always turn off the water supply to the toilet before beginning any work.
- Tirez la chasse d'eau pour vider le réservoir.
- Portez un équipement de protection individuelle approprié, tel que des gants et des lunettes de protection.
2.2 Étapes d'installation (Guide général)
- Remove Old Mechanism: Disconnect the water supply line from the fill valve. Remove the old flush valve by unscrewing the large nut from underneath the toilet tank. Carefully lift out the old mechanism.
- Base du réservoir propre : Thoroughly clean the opening at the bottom of the toilet tank to ensure a good seal for the new flush valve.
- Installer une nouvelle soupape de chasse d'eau : Place the new Geberit Double Flow Bell into the tank opening from the inside. Ensure the rubber gasket is correctly seated on the outside of the tank opening.
- Fixer avec un écrou : From underneath the tank, thread and tighten the large plastic nut onto the flush valve. Hand-tighten first, then use a wrench for a quarter to half turn more. Do not overtighten, as this can crack the tank.
- Raccorder l'alimentation en eau : Reconnect the water supply line to the fill valve.
- Ajuster le niveau d'eau : Turn on the water supply and allow the tank to fill. Adjust the fill valve to ensure the water level is appropriate, typically about 1 inch below the top of the overflow pipe.
- Test de rinçage : Perform several test flushes to check for leaks and proper operation of both flush volumes.

Figure 2.1 : Base of the Geberit Double Flow Bell. This image highlights the sealing gasket and threaded connection point for securing the valve to the toilet tank.
3. Mode d'emploi
The Geberit Complete Double Flow Bell features a dual-flush mechanism designed to conserve water. The operation typically involves two distinct flush options:
- Small Flush (Partial Flush): Pressing the smaller button or partially depressing the main button (depending on your toilet's flush plate/handle) activates a reduced water volume flush. This is ideal for liquid waste, saving water.
- Full Flush (Complete Flush): Pressing the larger button or fully depressing the main button activates the full water volume flush. This is intended for solid waste, ensuring thorough clearing of the bowl.
Familiarize yourself with your toilet's flush plate or handle to understand how to activate each flush option.
4. Entretien
Regular maintenance helps prolong the life of your Geberit Double Flow Bell and ensures efficient operation.
- Nettoyage: Periodically inspect the flush valve for mineral buildup or debris. If necessary, turn off the water supply, drain the tank, and gently clean the components with a soft brush and mild, non-abrasive cleaner. Avoid harsh chemicals that can damage rubber seals.
- Inspection des scellés : Check the rubber seals (especially the flapper or sealing washer at the base of the bell) for wear, cracks, or deterioration. Worn seals are a common cause of leaks and should be replaced promptly.
- Vérification des réglages : Ensure that the flush buttons or lever operate smoothly and return to their original position after each flush. Verify that the water level in the tank is consistent and at the correct height.
5. Dépannage
Voici quelques problèmes courants et leurs solutions potentielles :
| Problème | Cause possible | Solution |
|---|---|---|
| Water constantly runs into the bowl. | Worn or dirty flush valve seal; improper seating of the bell. | Clean or replace the flush valve seal. Ensure the bell mechanism is seated correctly. |
| Chasse d'eau faible ou incomplète. | Low water level in tank; obstruction in the flush valve; faulty flush button/lever. | Adjust the fill valve to raise the water level. Check for debris in the flush valve. Inspect flush button/lever for proper function. |
| Les toilettes ne chassent pas. | Disconnected flush button/lever; severe obstruction. | Reconnect the flush button/lever to the flush valve. Check for and remove any obstructions. |
| Leak at the base of the tank. | Loose mounting nut; damaged tank-to-bowl gasket; cracked tank. | Tighten the mounting nut (do not overtighten). Inspect and replace the tank-to-bowl gasket if necessary. If the tank is cracked, it may need replacement. |
If these troubleshooting steps do not resolve the issue, it is advisable to contact a professional plumber or Geberit customer support.
6. Spécifications
Key specifications for the Geberit Complete Double Flow Bell V11872:
- Numéro de modèle : V11872
- Numéro de pièce : 650865
- Fabricant: Geberit
- Poids de l'article : Environ 7 onces (0.2 kg)
- Dimensions du produit : Environ 13.78 x 4.72 x 4.72 pouces (35 x 12 x 12 cm)
- Couleur: Mehrfarbig (Multicolor)
- Quantité de l'emballage : 1

Figure 6.1 : Geberit Double Flow Bell with approximate dimensions. This image illustrates the height of the flush valve, indicating it is approximately 14 inches (36 cm) tall.
7. Garantie et assistance
For information regarding product warranty, please refer to the official Geberit website or the documentation included with your purchase. Geberit provides customer support for their products. If you require assistance beyond the scope of this manual, please visit the official Geberit support page or contact their customer service directly for expert guidance.