Sunrise comprises multiple distinct manufacturers, including the Swiss telecommunications provider Sunrise Communications, Sunrise Medical mobility devices, and industrial tools.
The category "Sunrise" encompasses products from several distinct manufacturers sharing the same brand name. The most prominent is Sunrise Communications AG, a leading Swiss telecommunications provider offering internet, TV, and mobile services, including hardware such as the Connect Box and Smart Wi-Fi Pods.
Another key entity is Médical Sunrise, a global leader in the development and distribution of manual and power wheelchairs, mobility scooters, and seating systems. The brand name is also associated with industrial equipment, such as Sunrise electric winches (distributed by Sunrise International), and medical sleep diagnostic sensors produced by Sunrise S.A.
Please check your device's specific model and manufacturer details to ensure you access the correct support channels.
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To reset the Connect Box 3 (Telecom), locate the reset button on the device and hold it down for at least 10 seconds until the lights flash. Release the button and wait for the device to reboot completely.
Medical mobility devices, such as the Tiga Sub4 wheelchair, are manufactured by Sunrise Medical. Sleep apnea diagnostic sensors are produced by Sunrise S.A. These are separate entities from the telecommunications provider.
Download the 'Sunrise.sleep' app, press the '+' button on the home screen, scan the QR code in the packaging, and ensure Bluetooth is enabled on your phone to pair with the sensor.