1. Consignes de sécurité
Please read this manual carefully before operating your TopMate ES11 mobility tricycle. Failure to follow instructions and safety warnings may result in injury or damage to the product.
- Always wear appropriate safety gear, including a helmet, when operating the tricycle.
- Assurez-vous que tous les composants sont bien fixés avant chaque utilisation.
- Do not operate the tricycle under the influence of alcohol or drugs.
- Respectez toutes les lois et réglementations locales en matière de circulation.
- Évitez de rouler en cas de fortes pluies, de neige ou de verglas.
- Ne dépassez pas la capacité de charge maximale de 136 kg.
- Gardez les mains et les pieds éloignés des pièces mobiles.
2. Produit terminéview
The TopMate ES11 is a versatile 3-wheel electric mobility tricycle designed for adults and seniors, offering convenience, comfort, and portability. It features a lightweight, foldable design, powerful dual motors, and a removable battery for extended range.

Figure 2.1: TopMate ES11 Mobility Tricycle in its operational state.
Caractéristiques principales :
- One-Click Folding System: Pour un rangement et un transport faciles.
- Deux moteurs puissants : Provides strong acceleration and climbing ability.
- Batterie lithium-ion amovible : Offers convenient charging and a range of 26-32 km.
- Plusieurs modes de vitesse : Including a dedicated 1.6 km/h Shopping Mode and 3 adjustable speeds (5/11/24 km/h).
- Siège ergonomique : Designed for comfort during long rides.
- Panier amovible : For carrying personal items or groceries.
3. Configuration et assemblage
3.1 Déballage
Retirez soigneusement tous les composants de l'emballage. Vérifiez que toutes les pièces mentionnées dans la liste de colisage sont présentes. Conservez l'emballage pour un stockage ou un transport ultérieur.
3.2 Unfolding the Tricycle
The ES11 features a quick one-step folding mechanism. To unfold, release the locking mechanism and extend the frame until it clicks into place. Ensure all locking pins are engaged for safe operation.

Figure 3.1: The ES11 tricycle can be easily unfolded and stored in a car trunk.

Figure 3.2 : Détaillé view of the tricycle's folding mechanism.
3.3 Installation de la batterie
The ES11 comes with a removable 48V 10.4Ah lithium-ion battery. To install, slide the battery into its designated compartment located under the seat until it locks securely. Ensure the battery is fully charged before first use.

Figure 3.3: The removable battery offers flexible charging options.
3.4 Fixation du panier
The removable basket can be attached to the front of the tricycle for carrying personal items. Align the basket's hooks with the mounting points on the handlebars and secure it firmly.

Figure 3.4: The large capacity removable basket is convenient for shopping.
4. Mode d'emploi
4.1 Mise sous/hors tension
Insert the key into the ignition and turn it to the 'ON' position to power on the tricycle. The display will illuminate. To power off, turn the key to the 'OFF' position and remove it.
4.2 modes de vitesse
The ES11 offers multiple speed settings to suit various riding conditions:
- Shopping Mode: A gentle speed of 1.6 km/h, ideal for crowded areas like stores or sidewalks.
- Vitesses réglables : Three additional speeds are available: 5 km/h, 11 km/h, and 24 km/h. Use the control panel to switch between these modes.

Figure 4.1: The intuitive control panel allows for easy speed adjustment.
4.3 Accélérateur et freins
Use the throttle on the right handlebar to accelerate. Apply the brake levers on both handlebars to slow down or stop. The ES11 is equipped with a dual drum brake system for reliable stopping power.
4.4 Fonction inverse
A dedicated reverse button (3 km/h) is located on the control panel for easy maneuvering in tight spaces.
4.5 Conseils de conduite
- Start in a low-speed mode until you are comfortable with the tricycle's operation.
- Maintenez une distance de sécurité avec les autres véhicules et les piétons.
- Soyez attentif à votre environnement et aux dangers potentiels.
- The dual motors provide excellent power for inclines up to 15 degrees.

Figure 4.2: The ES11 is powered by two 48V 350W motors, providing a maximum speed of 24 km/h and 24 Nm torque.
5. Informations sur la batterie
5.1 Chargement de la batterie
The 48V 10.4Ah lithium-ion battery can be charged while installed on the tricycle or removed. Connect the charger to the battery's charging port and then plug it into a standard wall outlet. The charging indicator on the charger will show the charging status. A full charge typically takes 5-6 hours.
5.2 Entretien de la batterie
- Évitez de décharger complètement la batterie avant de la recharger.
- Rangez la batterie dans un endroit frais et sec lorsqu'elle n'est pas utilisée.
- En cas de stockage prolongé, chargez la batterie à environ 50-70 % tous les 2 à 3 mois.
- Use only the official TopMate charger provided with your tricycle.

Figure 5.1: The 48V 10.4Ah removable battery provides a range of 26-32 km.
6. Entretien
6.1 Nettoyage
Essuyez le tricycle avec de la colle.amp Essuyez le chiffon après utilisation. Évitez d'utiliser des jets d'eau à haute pression ou des produits chimiques agressifs, qui peuvent endommager les composants électroniques.
6.2 Entretien des pneus
Regularly check the tire pressure and inflate to the recommended PSI (refer to the tire sidewall for details). Inspect tires for wear and tear, and replace them if necessary. The 10-inch tires are designed for various road conditions.

Figure 6.1: The 10-inch tires provide excellent grip on diverse surfaces.
6.3 Stockage
When not in use, store the folded tricycle in a dry, sheltered location to protect it from elements and extreme temperatures.
7. Dépannage
If you encounter any issues with your TopMate ES11, please refer to the following common troubleshooting steps:
| Problème | Cause possible | Solution |
|---|---|---|
| Tricycle does not power on | Battery not installed correctly; Battery discharged; Key not fully turned. | Ensure battery is securely locked; Charge the battery; Turn key fully to 'ON' position. |
| Perte de puissance pendant le trajet | Low battery charge; Overload. | Recharge the battery; Reduce load on the tricycle. |
| Les freins semblent lâches. | Réglage du câble de frein nécessaire. | Adjust brake cable tension (consult a professional if unsure). |
| Bruits inhabituels | Loose components; Foreign object. | Inspect for loose screws or parts and tighten; Check for any obstructions. |
If the issue persists after attempting these solutions, please contact TopMate customer support.
8. Spécifications
| Fonctionnalité | Détail |
|---|---|
| Marque | Top Mate |
| Nom du modèle | ES11 |
| Couleur | Noir |
| Matériel | Aluminium |
| Taille de la roue | 10 pouces |
| Type de frein | Dual Drum Brake |
| Puissance du moteur | 2 x 350W (700W au total) |
| Vitesse maximale | 24 km/h |
| Couple | 24 Nm |
| Angle de montée | Jusqu'à 15° |
| Batterie | Batterie lithium-ion 48 V 10.4 Ah (amovible) |
| Autonomie par charge | 26-32 km |
| Temps de charge | 5-6 heures |
| Capacité de charge maximale | 136 kg |
| Composants inclus | Panier de vélo |
9. Garantie et assistance
9.1 Informations sur la garantie
The TopMate ES11 Mobility Tricycle comes with a Garantie constructeur d'un anCette garantie couvre les défauts de matériaux et de fabrication dans des conditions normales d'utilisation. Veuillez conserver votre preuve d'achat pour toute réclamation au titre de la garantie.
9.2 Assistance clientèle
For technical assistance, warranty claims, or any other inquiries, please contact TopMate customer support through the retailer where you purchased the product or visit the official TopMate website pour les coordonnées.
Please have your model number (ES11) and purchase date ready when contacting support.