MAIWO Dual Bay SATA RAID Enclosure User Manual

1. Introduction

This manual provides detailed instructions for the installation, configuration, and operation of your MAIWO Dual Bay SATA RAID Enclosure. This device is designed to house two 3.5-inch SATA HDDs or SSDs, offering versatile storage solutions with multiple RAID modes and high-speed data transfer capabilities.

2. Contenu du colis

Vérifiez que tous les éléments sont présents dans le colis :

• MAIWO Dual Bay RAID Enclosure
• USB Cable (2-in-1 USB-A to USB-C)
• Adaptateur secteur (12 V/4 A)
• Vis pour l'installation du disque dur
• Tournevis
• Manuel de l'utilisateur (ce document)

Figure 2.1 : Contenu de l'emballage

3. Produit terminéview

Familiarize yourself with the components and interfaces of the MAIWO Dual Bay SATA RAID Enclosure.

Figure 3.1: Rear Panel and Components

• Boîtier en alliage d'aluminium : extérieur durableasing for protection and heat dissipation.
• HDD1/HDD2 Indicators: LED lights indicating the status of each installed hard drive.
• RAID Indicator: LED light indicating the current RAID mode status.
• ABS Bracket: Internal plastic bracket for securing hard drives.
• Bouton de réinitialisation : Used for resetting RAID configurations.
• Indicateur d'alimentation : Voyant LED indiquant l'état de l'alimentation.
• Interrupteur d'alimentation (ON/OFF) : Contrôle l'alimentation du boîtier.
• Power Input Interface (DC 12V): Se connecte à l'adaptateur secteur fourni.
• Commutateur RAID : Used to select the desired RAID mode (Normal, JBOD, RAID 0, RAID 1).
• Type-C Port (5Gbps USB 3.1): Connects the enclosure to your computer for data transfer.

4. Configuration et installation

Follow these steps to install your 3.5-inch SATA HDDs/SSDs into the enclosure and connect it to your computer. For 2.5-inch drives, a separate mounting bracket is required (not included).

1. Step 1: Remove the Bracket
   Gently pull out the internal orange ABS bracket from the enclosure.
2. Étape 2 : Installer les disques durs
   Place your 3.5-inch SATA HDD(s) into the bracket. Ensure they are seated correctly.
3. Step 3: Secure Hard Drives
   Use the provided screws and screwdriver to secure the hard drives to the bracket from the bottom.
4. Step 4: Insert Bracket into Enclosure
   Slide the bracket with the installed hard drives back into the aluminum alloy housing until it clicks into place.
5. Étape 5 : Brancher l'alimentation
   Connect the provided power adapter to the DC 12V input interface on the rear panel, then plug it into a power outlet.
6. Étape 6 : Connectez-vous à l'ordinateur
   Connect the USB-C port on the enclosure to your computer using the provided USB cable.
7. Étape 7 : Mise sous tension
   Flip the ON/OFF switch to the 'ON' position. The power indicator LED will light up.

Figure 4.1 : Étapes d'installation du disque dur

5. Modes de fonctionnement (configuration RAID)

The MAIWO Dual Bay SATA RAID Enclosure supports four operating modes: NORMAL, JBOD, RAID 0, and RAID 1. Always back up your data before changing RAID modes, as data loss may occur.

Figure 5.1 : Mode RAIDview

5.1. Changing RAID Modes

1. Éteindre: Assurez-vous que le boîtier est hors tension et déconnecté de l'ordinateur.
2. Sélectionnez le mode: Use a small tool (like the provided screwdriver) to adjust the RAID switch on the rear panel to your desired mode (Normal, JBOD, RAID 0, or RAID 1). Refer to Figure 3.1 for the switch location.
3. Appuyez sur Réinitialiser : While holding down the Reset button, power on the enclosure. Continue holding the Reset button for approximately 5-10 seconds until the RAID indicator light changes or flashes, then release.
4. Connectez-vous à l'ordinateur : Connectez le boîtier à votre ordinateur. Le système détectera la nouvelle configuration RAID.
5. Initialize/Format: For new drives or after changing RAID modes, you may need to initialize and format the drives through your operating system's Disk Management (Windows) or Disk Utility (macOS).

5.2. RAID Mode Descriptions

• Mode normal: Each hard drive operates independently. Two separate drive letters will appear on your computer.
• JBOD (Just a Bunch Of Disks) Mode: The two hard drives are combined into a single large volume. Data is written sequentially across the drives. If one drive fails, all data may be lost.
• Mode RAID 0 (Striping) : Data is split and written across both hard drives simultaneously. This mode offers the highest performance and combines the capacity of both drives, but provides no data redundancy. If one drive fails, all data is lost.
• Mode RAID 1 (Mise en miroir) : Data is written identically to both hard drives. This mode provides data redundancy; if one drive fails, your data is still safe on the other drive. The total usable capacity is equal to the capacity of a single drive.

6. Transfert de données

The enclosure supports USB 3.1 Gen 1 (USB 3.0) with data transfer speeds up to 5Gbps. Actual speeds may vary depending on the installed hard drives, computer's USB port, and operating system.

Figure 6.1 : Transfert de données à haut débit

7. Contrôle intelligent de la température

The MAIWO enclosure features a smart temperature-controlled fan designed to maintain optimal operating temperatures for your hard drives, extending their lifespan and ensuring stable performance.

• When the internal temperature is below or reaches 28°C, the fan operates at a very low RPM or turns off.
• When the internal temperature rises above 28°C, the fan automatically turns on to increase cooling.

Figure 7.1: Smart Temperature Control Mechanism

8. Compatibilité

8.1. Hard Drives

Supports 3.5-inch SATA HDDs/SSDs. For 2.5-inch drives, a mounting bracket is required (not included).

8.2. Appareils

Compatible with devices featuring USB-A or USB-C ports, including:

• PCs (Desktop, Laptop)
• Tablettes (iPad, tablettes Android)
• Consoles de jeux
• Routeurs
• Téléviseurs intelligents

8.3. Systèmes d'exploitation

Supports various operating systems, including:

• Fenêtres
• macOS
• Linux
• Androïde
• Système d'exploitation Chrome
• Système d'exploitation Harmony
• iPadOS
• iOS

Figure 8.1 : Large compatibilité

9. Entretien

• Nettoyage: Utilisez un chiffon doux et sec pour nettoyer l'extérieur du boîtier. N'utilisez pas de nettoyants liquides ni de solvants.
• Ventilation: Ensure the enclosure's ventilation holes are not obstructed to allow for proper airflow and cooling.
• Mises à jour du micrologiciel : Check the official MAIWO website periodically for any available firmware updates for your enclosure.
• Retrait en toute sécurité: Always safely eject the enclosure from your computer before disconnecting the USB cable or powering off the device to prevent data corruption.

10. Dépannage

• Boîtier non détecté par l'ordinateur :
  • Vérifiez que l'adaptateur secteur est correctement branché et que le boîtier est sous tension.
  • Vérifiez que le câble USB est correctement connecté à la fois au boîtier et à l'ordinateur.
  • Essayez un autre port USB sur votre ordinateur.
  • Vérifiez que les disques durs sont correctement installés et bien en place dans le boîtier.
• Hard drives not appearing after RAID configuration:
  • Ensure you followed the RAID mode change procedure correctly, including holding the Reset button during power-on.
  • Access your operating system's Disk Management (Windows) or Disk Utility (macOS) to initialize and format the new RAID volume.
• Vitesses de transfert de données lentes :
  • Ensure you are connected to a USB 3.0 (or higher) port on your computer. USB 2.0 ports will limit speeds to 480Mbps.
  • The speed of the installed hard drives can also limit transfer rates.
  • Check for other devices consuming USB bandwidth.
• Surchauffe du boîtier :
  • Ensure the ventilation holes are clear and not obstructed.
  • Placez l'enclos dans un endroit bien ventilé.
  • The smart fan should activate when temperatures rise above 28°C. If it does not, contact support.
• Hard drives do not enter sleep mode:
  • This behavior has been reported by some users. Ensure your operating system's power management settings are configured to allow hard drives to spin down.
  • If the issue persists, it may be a characteristic of the enclosure's firmware. Contact MAIWO support for potential solutions or firmware updates.

11. Spécifications

12. Garantie et assistance

12.1. Informations sur la garantie

MAIWO provides a warranty for this product. Please review les termes suivants :

• Shipment received with visible damages must be reported within three (3) calendar days of delivery.
• Returns with missing parts (accessories, manuals, packaging) will not be processed until all parts are received.
• Customer is responsible for return shipping expenses and restocking fees unless otherwise stated. Replacements will be shipped at MAIWO's expense.
• Return products must be shipped with sufficient packaging to prevent damage during transit. Damages due to insufficient packaging may result in rejection or charges.
• Refunds will be issued to the original payment method after the warehouse receives, inspects, and processes the return in like-new condition.

12.2. Assistance technique

For technical assistance, troubleshooting, or warranty claims, please contact MAIWO customer support. Refer to the official MAIWO webPour obtenir nos coordonnées, veuillez consulter le site ou votre documentation d'achat.