Introduction
Welcome to the Bose QuietComfort Ultra Earbuds (2nd Gen) instruction manual. These earbuds are designed to provide a personalized premium audio experience with world-class noise cancellation and immersive sound. This guide will help you set up, operate, and maintain your earbuds to ensure optimal performance.
Ce qui est inclus
Your Bose QuietComfort Ultra Earbuds package includes the following items:
- Bose QuietComfort Ultra Earbuds (2nd Gen) (main unit)
- 3 pairs of ear tips (sizes S, M, L)
- Câble
- 3 pairs of stability bands
- Fiche de sécurité
- Étui de chargement sans fil

Image: The Bose QuietComfort Ultra Earbuds and their charging case being held, illustrating the compact design and included components.
Installation
1. Choisir la bonne taille
For optimal sound quality and noise cancellation, it is crucial to select the correct ear tips and stability bands. Experiment with the different sizes (S, M, L) to find the combination that provides a secure and comfortable seal in your ear canal.
- Insérez délicatement l'écouteur dans votre oreille.
- Twist it slightly forward until the stability band tucks under your ear ridge.
- The fit should feel snug and comfortable, creating a good seal.
2. Appariement initial
Pour connecter vos écouteurs à un appareil pour la première fois :
- Ouvrez le boîtier de charge. Les écouteurs passeront automatiquement en mode appairage.
- Sur votre appareil (smartphone, tablette, etc.), accédez aux paramètres Bluetooth.
- Select "Bose QC Ultra Earbuds" from the list of available devices.
- Once connected, you will hear an audio prompt confirming the connection.

Image: A woman wearing the Bose QuietComfort Ultra Earbuds, demonstrating a comfortable and secure fit for personalized sound.
3. Bose App Download
Download the Bose Music app for full control over your earbuds' features, including CustomTune technology, noise cancellation levels, and software updates. The app is available on both iOS and Android devices.
- Rechercher "Bose Music" in your device's app store.
- Installez l'application et suivez les instructions à l'écran pour connecter vos écouteurs.
Mode d'emploi
Marche/Arrêt
Les écouteurs s'allument automatiquement lorsqu'on les retire de l'étui de chargement et s'éteignent lorsqu'on les remet dans l'étui et que le couvercle est fermé.
Commandes tactiles
The earbuds feature intuitive touch controls for managing playback, calls, and noise cancellation modes. Specific gestures can be customized via the Bose Music app.
- Robinet: Lecture/Pause, Répondre/Raccrocher
- Tapez deux fois: Skip Forward, Decline Call
- Appuyez trois fois: Passer en arrière
- Appuyez et maintenez : Cycle through Noise Cancellation modes (Quiet, Aware, Immersive) or access voice assistant (customizable).
Réduction du bruit et mode conscient
The QuietComfort Ultra Earbuds feature world-class noise cancellation, enhanced by ActiveSense technology, which automatically adjusts to your environment. You can switch between different listening modes:
- Mode silencieux : Provides maximum noise cancellation, ideal for focusing on your audio in noisy environments.
- Mode conscient : Allows you to hear your surroundings while still enjoying your audio. ActiveSense technology ensures ambient sounds are balanced and natural.
- Immersive Audio Mode: Combines noise cancellation with spatial audio for a more engaging listening experience.
You can quickly adjust noise cancellation levels without changing modes via the touch controls or the Bose Music app.

Image: A man wearing the Bose QuietComfort Ultra Earbuds, illustrating the advanced noise cancellation feature that allows for an undisturbed audio experience.
Audio immersif
Bose Immersive Audio creates a spatial sound experience, making it feel as if the sound is coming from outside the earbuds and expanding into the space around you. This feature enhances your audio content, providing a more lifelike and engaging listening experience, similar to being in a movie theater or live venue.
- Activate Immersive Audio via the Bose Music app or through the customizable touch controls.
- This mode is particularly effective for movies, games, and music where a wider soundstage est souhaité.

Image: A woman with her eyes closed, deeply engrossed in music while wearing the Bose QuietComfort Ultra Earbuds, symbolizing the immersive audio experience.
Fonctions d'appel
The earbuds are equipped with SpeechClarity technology, utilizing noise-cancelling microphones to filter out external noise and wind, ensuring your voice is transmitted clearly during calls. You can use both earbuds or a single earbud for calls, depending on your preference and situation.
- Répondre aux appels : Appuyez une fois sur l’un ou l’autre des écouteurs.
- Terminer les appels : Appuyez une fois sur l’un ou l’autre des écouteurs.
- Declining Calls: Appuyez deux fois sur l'un des écouteurs.

Image: A man using the Bose QuietComfort Ultra Earbuds for a phone call, highlighting the clear voice transmission feature.
Batterie et charge
The QuietComfort Ultra Earbuds provide extended listening time and convenient charging options.
- Temps de lecture des écouteurs : Up to 6 hours of continuous playback with Quiet or Aware mode (up to 4 hours with Immersive Audio).
- Étui de chargement : The wireless charging case provides up to 3 additional full charges for your earbuds.
- Temps de charge : Approximately 2 hours for a full charge of the earbuds.
- Charge rapide : Une charge de 20 minutes offre jusqu'à 2 heures d'écoute.
- Chargement sans fil : The case supports wireless charging for added convenience.
To check the battery level, open the case or use the Bose Music app.
Connectivité Bluetooth
The earbuds feature Bluetooth multipoint technology, allowing seamless switching between multiple connected devices. This means you can be connected to your smartphone and laptop simultaneously, easily transitioning between listening to music on one and taking a call on the other.
- Gamme: La portée Bluetooth est d'environ 9 mètres (30 pieds).
- Connexion à un nouvel appareil : Follow the initial pairing steps.
- Dispositifs de commutation : The earbuds will automatically switch to the active audio source. You can also manually switch via the Bose Music app.
Application Bose Music
The Bose Music app is essential for unlocking the full potential of your QuietComfort Ultra Earbuds. It allows you to:
- Customize noise cancellation levels.
- Réglez les paramètres audio et l'égaliseur.
- Manage Bluetooth connections and switch between devices.
- Access software updates for new features and performance improvements.
- Personnalisez les commandes tactiles.
Regularly check the app for updates to ensure your earbuds have the latest features and optimal performance.
Entretien
Un entretien approprié prolongera la durée de vie et les performances de vos écouteurs.
- Nettoyage des écouteurs : Use a soft, dry cloth to wipe the earbuds. Do not use harsh chemicals or abrasive materials.
- Cleaning Ear Tips and Stability Bands: Remove them from the earbuds and wash with mild soap and water. Rinse thoroughly and allow them to dry completely before reattaching.
- Nettoyage du boîtier de chargement : Use a soft, dry cloth. Keep the charging contacts clean and free of debris.
- Stockage: Rangez toujours les écouteurs dans leur étui de chargement lorsqu'ils ne sont pas utilisés afin de les protéger et de les maintenir chargés.
- Résistance à l'eau : The earbuds are IPX4 rated, meaning they are resistant to splashing water from any direction. They are not waterproof and should not be submerged in water.
Dépannage
Si vous rencontrez des problèmes avec vos écouteurs, essayez les solutions suivantes :
Aucun son ou audio intermittent
- Ensure the earbuds are properly seated in your ears and connected to your device.
- Vérifiez le niveau du volume sur votre appareil et sur les écouteurs.
- Vérifiez que la sortie audio correcte est sélectionnée sur votre appareil.
- Rapprochez-vous de votre appareil pour vous assurer d'être à portée Bluetooth.
- Essayez de déconnecter puis de reconnecter la connexion Bluetooth.
Problèmes de jumelage
- Ensure the earbuds are in pairing mode (open case, status light blinking).
- Désactivez le Bluetooth sur les autres appareils à proximité qui pourraient tenter de se connecter.
- Remove "Bose QC Ultra Earbuds" from your device's Bluetooth list and try pairing again.
- Redémarrez votre appareil.
Noise Cancellation Not Working Effectively
- Ensure you have the correct ear tip and stability band size for a proper seal.
- Check the noise cancellation mode in the Bose Music app.
- Clean any debris from the ear tips and earbud nozzles.
Battery Not Charging Fully
- Assurez-vous que les écouteurs sont correctement placés dans l'étui de chargement.
- Verify the charging cable is securely connected to the case and a power source.
- Nettoyez les contacts de charge des écouteurs et de l’étui.
- Si vous utilisez la recharge sans fil, assurez-vous que l'étui est correctement aligné sur le socle de chargement.
Réinitialiser les écouteurs
If issues persist, a factory reset may resolve them. Refer to the Bose Music app or the official Bose support webConsultez ce site pour obtenir les instructions de réinitialisation spécifiques à votre modèle.
Caractéristiques
| Fonctionnalité | Spécification |
|---|---|
| Marque | Bose |
| Nom du modèle | QC Ultra Earbuds 2nd Gen |
| Numéro de modèle | 896637-0010 |
| Couleur | Noir |
| Type de casque | Écouteurs intra-auriculaires |
| Connectivité | Sans fil (Bluetooth) |
| Portée Bluetooth | Jusqu'à 9 mètres (30 pieds) |
| Autonomie de la batterie (écouteurs) | Up to 6 hours (Quiet/Aware Mode), Up to 4 hours (Immersive Audio) |
| Temps de charge (écouteurs) | Environ 2 heures |
| Boîtier de charge | Up to 3 additional full charges |
| Résistance à l'eau | IPX4 (Résistant aux éclaboussures) |
| Poids du produit | 80 grammes |
| Exterior Material (Earbuds) | Plastic (PC-ABS), Silicone, Metal |
| Exterior Material (Case) | Plastique dur |
| Pays d'origine | Chine |
Garantie et assistance
Your Bose QuietComfort Ultra Earbuds (2nd Gen) come with a 1-year manufacturer's warranty. For warranty claims, technical support, or additional product information, please refer to the official Bose support channels:
- Bose Officiel Website: www.bose.com/support
- Application Bose Music : Accédez directement aux ressources d'assistance via l'application.
- Service client: Contact information for your region can be found on the Bose website.
Veuillez conserver votre preuve d'achat à des fins de garantie.