ARPHA D289+H300

ARPHA WiFi Video Smart Lock Instruction Manual

Model: D289+H300

Brand: ARPHA

1. Produit terminéview

The ARPHA WiFi Video Smart Lock with Camera & Doorbell is a multi-functional security solution designed for modern homes. It offers five keyless entry methods, including fingerprint recognition, keypad access, and app control, alongside traditional key access. Integrated features include a wide-angle camera, a doorbell, and an auto-lock function for enhanced convenience and security.

ARPHA WiFi Video Smart Lock installed on a door, with a smartphone displaying a live video feed of children outside.

Figure 1: ARPHA WiFi Video Smart Lock with live video feed on a smartphone.

Caractéristiques principales :

  • Conception multifonctionnelle : Combines keyless entry, fingerprint, keypad, app control, camera, and doorbell.
  • Real-Time Video & Two-Way Audio: View live video and communicate with visitors via the app.
  • One-Touch & Auto-Lock: Effortless locking and customizable auto-lock timer.
  • Durable et résistant aux intempéries : IP65 waterproof rating, designed for extreme temperatures (-31℉ to 158℉).
  • Pas de frais mensuels : Full smart lock features without recurring subscriptions.
  • Wi-Fi 2.4 GHz uniquement : Requires a 2.4GHz Wi-Fi network for optimal performance.

2. Contenu de la boîte

Before beginning installation, please verify that all components listed below are present in your package. Refer to the installation video for a visual guide to the contents.

Video 1: Installation Video Guide (0:01-0:05 shows box contents). This video provides a comprehensive walkthrough of the installation process.

Contenu du colis :

  • Front and rear lock mechanism
  • Handle set (interior/exterior)
  • All necessary mounting screws
  • Guide d'installation étape par étape
  • Clés (x2)
Diagram showing the various components of the smart lock, including the exterior assembly, interior assembly, mounting plate, and battery compartment.

Figure 2 : Détaillé view des composants de la serrure intelligente.

3. Configuration et installation

The ARPHA Smart Lock is designed for easy installation. Please follow these steps carefully. For a visual guide, refer to the Installation Video Guide.

3.1 Prepare Your Door

  • Measure the distance between the lock cylinder and the door edge to ensure compatibility (60mm or 70mm backset).
  • Ensure the deadbolt is oriented correctly with the word "UP" facing upwards.
Diagram illustrating suitable door sizes and measurements for installation.

Figure 3 : Guide de mesure de la porte pour l'installation.

3.2 Install the Latch and Strike Plate

  • Insérez le loquet dans le bord de la porte.
  • Secure the strike plate to the door frame using the provided screws.

3.3 Installer l'ensemble extérieur

  • Rotate the tail of the lock cylinder to the horizontal position.
  • Pass the connection wire through the button of the cylinder.
  • Align the protruding position of the latch with the concave position of the lock body and insert.
  • Thread the antenna power cord through the bottom-right hole of the mounting plate.
  • Secure the exterior assembly to the door using the mounting plate and screws.

3.4 Installation de l'ensemble intérieur

  • Adjust the knob on the interior assembly to the vertical position.
  • Connectez les câbles de liaison de communication d'alimentation avant et arrière.
  • Secure the interior assembly to the door using the provided screws.
  • Install 4 AA batteries (not included) into the battery pack.
  • Fermez le couvercle de la batterie.
The smart lock installed on a door, highlighting its multi-functionality and security features, including battery life indicators.

Figure 4: Multi-function and security features of the smart lock.

A hand holding a smartphone displaying the smart lock app interface for two-way audio communication.

Figure 5: Two-way audio and app control interface.

4. Mode d'emploi

4.1 Méthodes de déverrouillage

  • Déverrouillage par empreinte digitale : Place your registered finger on the fingerprint sensor for instant access. The lock features 1-second biometric recognition with a 99.9% recognition rate and can store up to 50 fingerprints.
  • Keypad Password: Saisissez votre mot de passe programmé sur le clavier.
  • Code à usage unique : Generate temporary access codes for guests via the app.
  • Clé traditionnelle : Utilisez la clé physique comme solution de secours.
  • Télécommande d'application : Unlock the door remotely using the dedicated smartphone application.
Four images demonstrating different unlocking methods: fingerprint, physical key, one-time code, and keypad password.

Figure 6: Multiple ways to unlock your smart lock.

A hand touching the fingerprint sensor on the smart lock, with text indicating 1s biometric recognition and 99.9% recognition rate.

Figure 7: Fingerprint unlocking feature.

4.2 Fonction de verrouillage automatique

The smart lock features an auto-lock function that can be set to automatically lock the door after a specified period (10 seconds to 30 minutes). This ensures your home is always secure, even if you forget to manually lock it.

A woman on the phone, with an inset showing the auto-lock mechanism and a timer from 10s to 30min.

Figure 8: Auto-lock and one-touch lock features.

4.3 Doorbell and Two-Way Audio

Pressing the doorbell button on the smart lock will send an instant notification to your phone. You can then view live video, remotely unlock the door, and communicate with visitors using the built-in two-way microphone.

A hand pressing the doorbell button on the smart lock, and a smartphone showing a live video feed from the camera with a notification.

Figure 9: Doorbell request and real-time notification.

5. Entretien

5.1 Remplacement de la batterie

The smart lock requires 4 AA batteries (not included). When the battery level is low, you will receive an alert. Replace all four batteries simultaneously to ensure optimal performance and prevent issues.

The smart lock installed on a door, highlighting its multi-functionality and security features, including battery life indicators.

Figure 10: Battery status and requirements.

5.2 Résistance aux intempéries

The smart lock is IP65 waterproof certified and designed to withstand various weather conditions, with an operating temperature range of -31℉ to 158℉ (-35℃ to 70℃). Regular cleaning of the exterior with a soft, damp cloth is recommended to maintain its appearance and functionality.

The smart lock on a door during a rain shower, with icons indicating its waterproof and temperature resistance features.

Figure 11: Smart lock durability in various weather conditions.

6. Dépannage

Problèmes courants et solutions :

  • La serrure ne répond pas : Check battery levels and replace if necessary. Ensure the power communication cables are securely connected.
  • Lecteur d'empreintes digitales non fonctionnel : Assurez-vous que votre doigt est propre et sec. Si le problème persiste, réenregistrez votre empreinte digitale.
  • Problèmes de connectivité Wi-Fi : Verify your router supports a 2.4GHz band, as 5GHz is not compatible. Ensure the lock is within range of your Wi-Fi signal.
  • Sonnette non émise : Check app notification settings and ensure the lock has a stable Wi-Fi connection.
  • Excessive battery drain: Ensure you are using high-quality alkaline batteries. Frequent video streaming or two-way audio usage can increase battery consumption.

Si vous rencontrez des problèmes persistants non abordés ici, veuillez contacter le service client pour obtenir de l'aide.

7. Spécifications

FonctionnalitéDétail
MarqueARPHA
Nom du modèleD289+H300
Type de serrureBiometric, WiFi
Caractéristiques spécialesFingerprint, Camera, WiFi, App Unlock, Auto-Lock
Protocole de connectivitéWi-Fi, BLE
Méthode de contrôleApplication
MatérielZinc
CouleurBronze
Dimensions de l'article L x l x H6 x 4.5 x 4 pouces
Poids de l'article3.96 livres
Des piles sont-elles nécessaires ?Oui
Piles incluses ?Non
Utilisations recommandées pour le produitMaison
Pays d'origineChine

8. Garantie et assistance

ARPHA is committed to providing excellent customer service and product reliability.

Garantie:

Ce produit est assorti d'une garantie de 18 mois à compter de la date d'achat.

Soutien:

We offer 24/7 email support and lifetime technical support to ensure your complete satisfaction. For any inquiries or assistance, please reach out to our customer service team.

A smiling customer service representative wearing a headset, sitting at a desk with a laptop, indicating 24/7 online service and 2-hour fast response.

Figure 12: ARPHA Customer Support.

© 2025 ARPHA. Tous droits réservés.

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