Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your Hiwill HiElite A21 2.1CH Dolby Atmos Soundbar with Subwoofer. Please read this manual thoroughly before using the product to ensure proper functionality and to maximize your audio experience. The HiElite A21 is designed to enhance your home theater experience with immersive 3D Spatial Audio powered by Dolby Atmos, delivering precise sound positioning and rich, powerful bass.
Contenu du colis
Vérifiez que tous les éléments énumérés ci-dessous sont inclus dans votre colis :
- Barre de son
- Caisson de basses filaire
- Télécommande (avec piles)
- Adaptateur secteur
- HDMI ARC/eARC Cable
- Câble optique numérique
- Câble audio stéréo 3.5 mm à 3.5 mm
- Ensemble mural
- Manuel d'utilisation

Guide d'installation
1. Connexions physiques
Before connecting to your TV, ensure the subwoofer is properly connected to the soundbar and both units are powered.
- Connect the wired subwoofer to the soundbar by plugging the BASS INPUT cable (fixed on the subwoofer) into the BASS OUT port on the soundbar.
- Plug one end of the power adapter into the DC IN port on the soundbar and the other end into a power outlet.

2. Connexion à votre téléviseur
The Hiwill HiElite A21 offers multiple connection options. For the best audio quality and Dolby Atmos support, HDMI eARC is recommended.
- HDMI eARC/ARC : Connect one end of the provided HDMI cable to the HDMI eARC/ARC port on your TV and the other end to the eARC/ARC port on the soundbar. This connection allows for high-resolution audio and TV remote control integration.
- Optique: Use the Digital Optical Cable to connect the soundbar's OPTICAL port to your TV's optical output.
- Bluetooth : For wireless audio streaming, pair your device (e.g., smartphone, tablet) with the soundbar via Bluetooth 5.3.
- AUX: Use the 3.5mm audio cable to connect the soundbar's AUX port to your device's audio output.
- USB: The USB port can be used for firmware updates.


3. Fixation murale (en option)
The included wall mount kit allows for flexible placement. Refer to the separate wall mounting instructions provided in the package for detailed steps.
Opération
1. Fonctions de la télécommande
The included remote control provides full command over your soundbar's settings:
- Pouvoir: Allumer ou éteindre la barre de son.
- Volume: Réglez le niveau de volume général.
- Modes d'égalisation : Select from three optimized equalizer modes: Musique (for dynamic stereo effects), Film (for immersive cinematic sound), and Nouvelles (for clear vocals).
- Réglage des basses/aigus : Fine-tune bass and treble levels independently (12 adjustable levels each) to suit your preference.
- Sélection d'entrée : Switch between HDMI eARC/ARC, Optical, Bluetooth, and AUX inputs.




2. Son Dolby Atmos
Experience audio like never before with 3D Spatial Audio powered by Dolby Atmos. This technology offers an immersive three-dimensional sound experience that transcends traditional surround sound systems, placing sounds precisely around you.


3. Mises à jour du micrologiciel
Hiwill is committed to providing continuous firmware updates to ensure optimal device performance, fix issues, and introduce new features. Contact customer service to obtain the latest firmware.
Processus de mise à jour du micrologiciel :
- Télécharger le firmware file (e.g., `spupdate.bin`) and place it in the root directory of a USB flash drive.
- Turn the soundbar on (or restart it) and switch to USB mode.
- Insert the USB flash drive into the soundbar's USB port.
- Press and hold the [Play/Pause] button on the remote control until a number is displayed, counting up to 99.
- When "HI" appears on the display, the firmware update is successful.
- After installation, unplug the power supply, wait a few seconds, and then plug it back in. This ensures the firmware is fully applied.
- Finally, restart the soundbar to enjoy the upgraded sound.

4. Fonctions d'affichage
The soundbar's display automatically turns off after 30 seconds to reduce glare and enhance the viewexpérience de travail.
Entretien et maintenance
To ensure the longevity and optimal performance of your Hiwill soundbar, follow these maintenance guidelines:
- Nettoyage: Gently wipe the surfaces of the soundbar and subwoofer with a soft, dry cloth. Avoid using abrasive cleaners, waxes, or solvents as they may damage the finish.
- Placement: Place the soundbar and subwoofer on a stable, flat surface. Ensure adequate ventilation around the units to prevent overheating. Avoid direct sunlight, heat sources, and areas with high humidity.
- Pouvoir: Unplug the power adapter from the wall outlet if the unit will not be used for an extended period.
- Manutention: Manipulez les appareils avec précaution. Évitez de les faire tomber ou de les soumettre à des chocs violents.
Dépannage
If you encounter any issues with your Hiwill soundbar, refer to the following common troubleshooting steps:
- Pas de son :
- Ensure the soundbar and TV are powered on and not muted.
- Verify the correct input source is selected on the soundbar (e.g., HDMI eARC, Optical, Bluetooth).
- Vérifiez que toutes les connexions des câbles (HDMI, optique, AUX) sont bien fixées.
- If using HDMI eARC/ARC, ensure your TV's audio output settings are set to 'PASSTHROUGH' or 'External Speaker'.
- Poor Sound Quality / Unclear Dialogue:
- Adjust the bass and treble settings using the remote control.
- Try different EQ modes (Music, Movie, News) to see if one improves the audio for your content.
- Ensure the subwoofer is properly connected and powered.
- Check for any obstructions between the soundbar and your listening position.
- La télécommande ne répond pas :
- Remplacez les piles de la télécommande.
- Assurez-vous qu'aucun obstacle ne se trouve entre la télécommande et la barre de son.
- Luminosité de l'écran LED :
- The display is designed to automatically turn off after 30 seconds. If it remains on and is too bright, ensure your firmware is up to date, as recent updates include reduced display brightness.
- Problèmes de mise à jour du micrologiciel :
- Assurez-vous que le micrologiciel file is named correctly (`spupdate.bin`) and placed in the root directory of the USB drive.
- Confirm the soundbar is in USB mode before inserting the flash drive.
- Si les problèmes persistent, contactez le support client pour obtenir de l'aide.
Spécifications techniques
| Fonctionnalité | Spécification |
|---|---|
| Nom du modèle | HiElite A21 |
| Type de haut-parleur | Barre de son |
| Configuration des canaux de son surround | 2.1 |
| Puissance de sortie maximale du haut-parleur | 200 watts |
| Mode de sortie audio | Dolby Atmos, Surround |
| Technologie de connectivité | Auxiliary, Bluetooth 5.3, HDMI eARC/ARC, Optical, USB |
| Portée Bluetooth | 10 mètres |
| Diamètre du caisson de basses | 5.25 pouces |
| Technologie de connectivité du caisson de basses | Câblé |
| Méthode de contrôle | Télécommande |
| Dimensions du produit | 4.45"P x 16.38"L x 2.36"H |
| Poids de l'article | 10.41 livres |
| Source d'énergie | Électrique avec fil |
| Réponse en fréquence | 20 kHz |
| Fabricant | Salut Will |
Garantie et support client
Your Hiwill HiElite A21 Soundbar comes with a Limited Warranty. For specific details regarding warranty coverage, please refer to the warranty information included in your package.
Hiwill is dedicated to providing lifetime friendly customer service. If you have any questions, require technical assistance, or need to obtain the latest firmware, please do not hesitate to contact our support team.
Pour plus d'informations et d'assistance, visitez le site officiel Hiwill Store on Amazon.