1. Introduction et plusview
The FLYINGVOICE FIP12WP is a Voice over Internet Protocol (VoIP) phone specifically designed to be user-friendly for seniors, including those in nursing homes, hospitals, or living independently. It features large, easy-to-read buttons, adjustable volume, and dedicated quick-dial keys to ensure reliable and accessible communication.
2. Principales caractéristiques
- Customized ABC Keys for Quick Dialing: Easily program the A, B, and C keys to store emergency contacts or frequently called numbers, providing instant access during urgent situations.
- Big Buttons & HELP Key: Large, easy-to-see buttons are designed for users with reduced vision. A dedicated HELP key provides immediate access to emergency assistance.
- Adjustable Enhanced Volume: Handset volume exceeds 90dB and speakerphone volume exceeds 110dB, ensuring clear calls even for users with hearing loss. Volume adjustments are conveniently made via on-phone buttons.
- Voyant rouge : A bright red light on top alerts users to incoming calls or missed messages, beneficial for those with hearing impairments.
- Conception murale : The phone can be easily wall-mounted to save space and prevent accidental knock-overs.
- Écran LCD rétroéclairé : Provides clear visibility of time, date, and call information.
- Qualité vocale HD : Prend en charge les codecs G.722, G.711 WB, Opus et AMR-WB pour une clarté audio supérieure.
- Wi-Fi and PoE Support: Offers flexible connectivity options, including 2.4G Wi-Fi and Power over Ethernet (PoE) for simultaneous data and power transmission.
3. Installation
Follow these steps to set up your FIP12WP VoIP Phone:
- Connectez le combiné : Plug one end of the coiled handset cord into the handset and the other end into the designated port on the phone base. Ensure it clicks securely into place.
- Attach the Stand (for Desktop Use): If using the phone on a desktop, align the stand with the slots on the back of the phone and push firmly until it snaps into place. This allows for a 45-degree desktop angle.
- Montage mural (facultatif) : For wall mounting, use the provided screws to secure the phone to a wall. The phone is designed for a 15-degree wall-mount angle.
- Alimentation et connexion réseau : Connect the phone to your network and power source. The FIP12WP supports both Wi-Fi (2.4G) and Power over Ethernet (PoE) for simplified cabling. If using PoE, connect an Ethernet cable from a PoE-enabled switch or injector to the phone's LAN port. If not using PoE, connect the power adapter (not included) to the phone and a standard power outlet, then connect an Ethernet cable to the LAN port for network access.
4. Mode d'emploi
Passer et recevoir des appels
- Faire un appel: Lift the handset or press the speakerphone button. Dial the desired number using the large numeric keypad. Press the dial key (often represented by a phone icon) to initiate the call.
- Using Quick Dial Keys (A, B, C): Press and hold one of the pre-programmed A, B, or C keys to automatically dial the assigned contact. These keys are ideal for frequently called family members or caregivers.
- Emergency Calls with HELP Button: In an emergency, press the dedicated HELP button. This will automatically dial a pre-configured emergency number, providing quick access to assistance.
- Pour recevoir un appel : When the phone rings, lift the handset or press the speakerphone button to answer. The red indication light will also flash for incoming calls.
- Adjusting Volume During a Call: Use the volume up (+) and volume down (-) buttons located below the keypad to adjust the handset or speakerphone volume during an active call.
Affichage et indicateurs
- The backlit LCD display shows the current time, date, and call status.
- The red indication light on top of the phone will illuminate for missed calls or new messages.
5. Entretien
Pour garantir la longévité et les performances optimales de votre téléphone FIP12WP, suivez ces consignes d'entretien :
- Nettoyage: Use a soft, dry cloth to wipe down the phone's surface. For stubborn marks, a slightly damp cloth with mild soap can be used, but ensure no liquid enters the phone's openings. Do not use harsh chemicals or abrasive cleaners.
- Cordon du combiné : Periodically check the coiled handset cord for any kinks or damage. Replace if necessary to maintain clear audio.
- Placement: Place the phone in a stable location, away from direct sunlight, excessive heat, moisture, and strong electromagnetic fields.
- Alimentation: Ensure the power supply (if used) is securely connected and not damaged.
6. Dépannage
If you encounter issues with your FIP12WP phone, try the following solutions:
| Problème | Cause possible | Solution |
|---|---|---|
| Pas de tonalité / Impossible de passer des appels | Network connection issue, power issue, or VoIP service not registered. | Check Ethernet cable connection or Wi-Fi status. Ensure power adapter is connected (if not using PoE). Verify VoIP service registration status on the phone's display. Restart the phone and your network router. |
| Je n'entends pas mon interlocuteur. | Volume too low, handset not properly connected, or network quality issue. | Adjust volume using the +/- buttons. Ensure handset cord is securely plugged in. Check network stability. |
| Red indication light is on constantly | Missed calls or new voicemail messages. | Check your call history or voicemail. The light should turn off once messages are cleared. |
| Phone not connecting to Wi-Fi | Mot de passe Wi-Fi incorrect, connexion hors de portée ou problème de routeur. | Double-check Wi-Fi password. Move phone closer to the router. Restart router. |
If the problem persists after trying these steps, please contact FLYINGVOICE customer support for further assistance.
7. Spécifications
- Numéro de modèle : FIP12WP
- Dimensions du produit : 7.72 x 3.07 x 10.63 pouces
- Couleur: Blanc
- Matériel: Plastique
- Type de téléphone : Téléphone VoIP filaire
- Source d'alimentation : Corded Electric (supports PoE)
- Type de répondeur : Numérique
- Appareils compatibles : VoIP services, PSTN/ISDN networks, Caller ID services, Conference call-capable devices
- Capacité de conférence téléphonique : 3 voies
- Opération multiligne : Fonctionnement sur une seule ligne
- Volume du combiné : Plus de 90 dB
- Volume du haut-parleur : Plus de 110 dB
- Wifi: 2.4G Wi-Fi
- Clés DSS : 4 (A/B/C/HELP)
8. Garantie et assistance
FLYINGVOICE is committed to providing high-quality products and customer satisfaction. For any technical assistance or inquiries regarding your FIP12WP phone, please utilize the following resources:
- 1-to-1 Tech Support: Contact FLYINGVOICE directly for personalized technical support.
- Outils de gestion à distance : The phone can be centrally managed via FLYINGVOICE FACS (Cloud-based) and FDC (Local Network) management tools, which may be utilized by your service provider or IT administrator for remote configuration and troubleshooting.
- Informations sur la garantie : Please refer to the warranty card included with your product or visit the official FLYINGVOICE webConsultez le site pour connaître les conditions générales de garantie détaillées.
