XMARTO Wireless PTZ Security Camera System User Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your XMARTO Wireless PTZ Security Camera System. This system features 10X optical zoom, AI auto-tracking, 6MP dual-lens cameras, a 12-inch LCD monitor NVR, and a 1TB HDD for local storage. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

2. Contenu du colis

Veuillez vérifier que tous les articles listés ci-dessous sont inclus dans votre colis. Si un article est manquant ou endommagé, veuillez contacter le service client.

Image: Package Contents Overview

• 10-channel 4K WiFi NVR with 12-inch LCD Monitor (x1)
• Dual-lens PTZ Cameras (x10)
• Câble HDMI (x1)
• 12V 1A Power Adapter for Camera (x10)
• 12V 2A Power Adapter for NVR (x1)
• Souris USB (x1)
• 3ft Ethernet Cable (x1)
• Guide de l'utilisateur (x1)
• Mounting Kits (x10)
• Autocollant de surveillance (x2)

3. caractéristiques du produit

3.1. 10X Hybrid Zoom Dual-Lens Cameras

The cameras are equipped with a dual-lens system: a 2.8mm ultra-wide angle lens for broad coverage and an 8mm telephoto lens for detailed long-distance viewing. This combination enables a 10X hybrid zoom capability, allowing you to zoom in on specific areas without significant loss of clarity.

Image: Dual Lens 10X Zoom Capability

3.2. AI Auto Tracking

The cameras feature advanced AI auto-tracking, which automatically detects and follows human, animal, and vehicle movements within the surveillance area. After tracking, the camera will return to its pre-set home position, ensuring continuous monitoring of critical zones.

Image: AI Automatic Tracking in action

3.3. Easy Remote Viewing

Access your camera feeds from anywhere using the free mobile applications available for iOS, Android, PC, Mac, and Alexa-enabled devices. View multiple cameras simultaneously and control PTZ functions remotely.

Image : Télécommande ViewUtilisation sur plusieurs appareils

3.4. Communication audio bidirectionnelle et dissuasion

Each camera includes a built-in microphone and speaker, enabling two-way communication. You can hear audio from the camera's location and speak through the camera using the mobile app. A siren function is also available to deter unwanted visitors.

Image: Two-Way Audio and Siren Functionality

3.5. IR and Color Night Vision

The cameras offer both infrared (IR) and color night vision modes. IR LEDs provide clear black-and-white vision up to 100ft in complete darkness, while integrated floodlights enable color night vision for areas within 20ft. You can configure the system to use either mode or switch automatically based on lighting conditions.

Image: IR and Color Night Vision Modes

3.6. WiFi 6 and Long-Range Connectivity

The system utilizes WiFi 6 technology for enhanced wireless performance and extended range. This allows for reliable connection between the cameras and the NVR, even across significant distances, up to 1300ft line of sight.

Image: WiFi 6 Long-Range Connectivity

3.7. 1TB Local Storage

The NVR includes a pre-installed 1TB hard disk drive (HDD), providing ample local storage for continuous recording without monthly fees. The system supports H.265 encoding, which efficiently compresses video files to maximize storage capacity.

Image: 1TB Local Storage and NVR

4. Guide de configuration

4.1. Identifying Camera Components

Familiarize yourself with the various parts of the PTZ camera:

Image: XMARTO Camera Components

• Antenne: Pour la réception des signaux sans fil.
• Detachable Mounting Bracket: Pour installation.
• 2.8mm Ultra-wide angle Lens: Offre un large éventail de view.
• 8mm Telephoto Lens: For zoomed-in views.
• Infrared & Spotlight 2-in-1 LEDs: Pour la vision nocturne et l'éclairage.
• Microphone: Pour l'entrée audio.
• Port d'alimentation 12 V CC : Pour le raccordement électrique.
• Conférencier: Pour la sortie audio bidirectionnelle et la sirène.
• Reset Key & Micro SD Card Slot: For system reset and local storage expansion.

4.2. Identifying NVR Components

Familiarize yourself with the various parts of the NVR:

Image: XMARTO NVR Components

• Écran HD de 12.1 pouces : Écran intégré pour le direct view et la lecture.
• Indicateur d'alimentation : Affiche l'état de l'alimentation.
• Écran allumé/éteint : Button to control the display.
• Hard drive indicator: Shows HDD activity.
• Rester: Pour une utilisation sur un bureau.
• WiFi 6 antennas: Pour la connectivité sans fil.
• Conférencier: Pour la sortie audio.
• 12V DC in: Alimentation électrique du NVR.
• Port USB : For mouse, USB backup, or firmware updates.
• Sortie vidéo HDMI: Pour se connecter à un moniteur externe ou à un téléviseur.
• Prise réseau RJ45 : Pour connexion réseau filaire.
• Remise à zéro: Button to reset NVR settings.
• Emplacement pour carte micro SD : Pour du stockage supplémentaire.
• SATA hard drive dock: For internal HDD.
• Wall-mounting hole: Pour une installation murale.

4.3. Étapes de configuration initiale

1. Connexion électrique : Connect the 12V 2A power adapter to the NVR and plug it into an electrical outlet. Connect each camera to its respective 12V 1A power adapter and plug them into outlets.
2. Démarrage du NVR : The NVR will power on automatically. The integrated 12-inch LCD monitor will display the live camera feeds once the cameras connect wirelessly.
3. Connexion de la souris : Connect the USB mouse to the NVR's USB port for navigation and configuration.
4. Connexion réseau (facultative) : Pour télécommande viewing and firmware updates, connect the NVR to your router using the Ethernet cable or configure WiFi settings via the NVR menu.
5. Configuration de l'application mobile : Download the XMARTO mobile application (WallPixel App) from your device's app store. Follow the in-app instructions to add your NVR system for remote access.

5. Mode d'emploi

5.1. Vivre View et lecture

• On NVR Monitor: The NVR's integrated screen displays live feeds. Use the USB mouse to navigate menus, switch views (single camera, multi-camera), and access playback options.
• On External Monitor/TV: Connect an external monitor or TV to the NVR via the HDMI port for a larger display.
• Sur l'application mobile : Open the XMARTO app on your smartphone or tablet. Select the desired camera to view vivre footage ou accéder aux événements enregistrés.

5.2. PTZ Control and Zoom

Pan, Tilt, and Zoom (PTZ) functions can be controlled via the NVR interface or the mobile application. Use the on-screen controls to adjust the camera's direction and utilize the 10X hybrid zoom to focus on specific details.

5.3. Système audio bidirectionnel et sirène

From the mobile app, you can activate the microphone to listen to audio near the camera or use the speaker to speak through the camera. The siren function can be triggered manually from the app to deter intruders.

5.4. Enregistrement et stockage

Le système enregistre en continu les alimentstage to the pre-installed 1TB HDD. Motion-triggered recordings are also supported. Access recorded footage through the NVR's playback menu or the mobile app's playback feature.

6. Entretien

• Nettoyage: Nettoyez régulièrement les objectifs de l'appareil photo avec un chiffon doux et sec pour garantir une image nette. N'utilisez pas de produits chimiques agressifs.
• Mises à jour du micrologiciel : Check for and install firmware updates periodically to ensure optimal performance and access to new features. Updates can typically be performed via the NVR's system settings or the mobile app.
• Gestion du disque dur : The 1TB HDD will overwrite the oldest footage when full. If you require longer retention, consider backing up important footage or upgrading the HDD (if supported by the NVR model).
• Alimentation: Vérifiez que tous les adaptateurs secteur sont correctement branchés et en bon état.

7. Dépannage

• Aucune image à l'écran :
  - Check if the NVR and cameras are powered on.
  - Ensure the NVR's screen is turned on.
  - If using an external monitor, verify the HDMI cable connection and monitor input source.
• Mauvaise connexion sans fil :
  - Ensure cameras are within the NVR's WiFi range. Obstacles like thick walls can reduce signal strength.
  - Reposition antennas on both NVR and cameras for better reception.
  - Réduire les interférences provenant d'autres appareils sans fil.
• Le suivi par IA ne fonctionne pas :
  - Ensure the AI tracking feature is enabled in the camera settings.
  - Vérifiez que le champ de vision de la caméra view est dégagée et sans obstruction.
  - Adjust motion detection sensitivity if necessary.
• Pas de son/Mauvaise qualité audio :
  - Check microphone and speaker settings in the NVR or mobile app.
  - Ensure there are no physical obstructions blocking the microphone or speaker on the camera.
• Impossible d'accéder à distance :
  - Verify the NVR is connected to the internet (Ethernet or WiFi).
  - Ensure the mobile app is correctly configured and linked to your NVR system.
  - Check your router's firewall settings if connection issues persist.

8. Spécifications

9. Garantie et assistance

XMARTO provides comprehensive after-sales support for your security camera system:

Image: After-sales Support Overview

• Garantie de remboursement de 30 jours : Si vous n'êtes pas satisfait de votre achat, vous pouvez le retourner dans les 30 jours pour obtenir un remboursement intégral.
• Garantie limitée de 1 ans : The product is covered by a 1-year limited warranty against manufacturing defects.
• Assistance en ligne 24h/7 et XNUMXj/XNUMX : Access 1-on-1 online support for any technical assistance or inquiries.

For further assistance, please visit the official XMARTO webconsultez le site ou contactez directement leur service client.