JOOM JU011-12

JOOM JU011-12 Contactless Kitchen Faucet User Manual

Model: JU011-12

1. Introduction

Thank you for choosing the JOOM JU011-12 Contactless Kitchen Faucet. This manual provides essential information for the safe installation, operation, and maintenance of your new kitchen faucet. Please read these instructions thoroughly before installation and keep them for future reference.

JOOM JU011-12 Contactless Kitchen Faucet main product image

Image: The JOOM JU011-12 Contactless Kitchen Faucet, showcasing its modern design and brushed stainless steel finish.

2. caractéristiques du produit

  • Fonctionnement sans contact : Equipped with intelligent chips and a responsive sensor for hands-free water activation.
  • 3-in-1 Multi-mode Sprayer: Features Stream, Broom, and Rain spray modes for versatile cleaning tasks.
  • Pulvérisateur à extraction vers le bas : Includes a 24-inch braided hose with 360° rotation for extended reach and flexibility.
  • Auto-Retraction Technology: Ensures the sprayer hose smoothly retracts back into place after use.
  • Fonction en cascade : Provides a unique cascade water flow option.
  • Construction durable : Made from high-quality stainless steel with a brushed finish.
  • Commande à poignée unique : Allows for easy adjustment of water temperature and flow.
3-in-1 Multi-mode Sprayer with Stream, Broom, and Rain modes

Image: The faucet's sprayer head demonstrating the three distinct water modes: Stream, Broom, and Rain.

Pull-down sprayer with 24-inch braided hose and 360-degree rotation

Image: The pull-down sprayer extended from the faucet, highlighting the 24-inch braided hose and 360-degree swivel capability, along with the auto-retraction weight.

Close-up of the faucet's intelligent chip sensor

Image : Un gros plan view of the faucet's intelligent chip sensor, indicating fast response for contactless operation.

Contactless sensor activation by hand gesture

Image: A hand activating the contactless sensor on the faucet, showing water flowing in response to the gesture.

3. Spécifications

MarqueJOOM
Numéro de modèleJU011-12
Utilisation recommandéeCuisine
Type de montageMontage sur le pont
Type de finitionBrossé
MatérielAcier inoxydable
Nombre de poignées1
Caractéristiques spécialesPull-down Sprayer, Contactless Sensor, Waterfall Function
Diamètre du trou de montage3.2-3.5 cm (1-3/10" ~ 1-3/8")
Épaisseur maximale du comptoir5 cm (2")
Hose Sizes SupportedM 10x1, G3/8
Faucet dimensions and mounting specifications

Image: Detailed diagram showing the faucet's dimensions in centimeters and inches, along with mounting hole diameter and maximum countertop thickness requirements.

4. Consignes de sécurité

  • Coupez toujours l'arrivée d'eau principale avant de commencer toute installation ou opération de maintenance.
  • Portez un équipement de protection individuelle approprié, tel que des lunettes de sécurité et des gants, lors de l'installation.
  • Assurez-vous que tous les raccords sont bien serrés afin d'éviter les fuites. Ne serrez pas excessivement.
  • Si vous avez des doutes concernant une quelconque étape du processus d'installation, consultez un plombier qualifié.
  • Gardez les petites pièces hors de portée des enfants pour éviter tout risque d'étouffement.

5. Guide d'installation

Follow these steps for proper installation of your JOOM kitchen faucet:

Installation steps 1 through 4 for the kitchen faucet

Image: A four-panel diagram illustrating the initial installation steps: 1) Installing the nut kit from below, 2) Tightening the nut kit with a screwdriver, 3) Connecting hot and cold water pipes to the valve, and 4) Installing the hose load-bearing ball.

Installation steps 5 through 8 for the kitchen faucet

Image: A four-panel diagram illustrating the final installation steps: 5) Installing the controller, 6) Connecting the battery pack to the controller, 7) Securing the battery box into its buckle, and 8) A view of the completed installation under the sink.

  1. Préparer le trou de montage : Ensure your countertop has a suitable mounting hole (3.2-3.5 cm diameter) and is not thicker than 5 cm.
  2. Installer le robinet : Insérez le corps du robinet dans le trou de montage.
  3. Secure the Faucet (Step 1 & 2): From underneath the sink, install the nut kit onto the faucet shank and tighten it securely using a screwdriver until the faucet is stable.
  4. Connect Water Lines (Step 3): Connect the hot and cold water supply lines to the corresponding inlets on the faucet's valve. Ensure a tight, leak-free connection.
  5. Install Hose Load-Bearing Ball (Step 4): Attach the load-bearing ball to the pull-down hose underneath the sink. This provides the necessary weight for hose retraction.
  6. Install the Controller (Step 5): Mount the electronic controller unit in an accessible location under the sink.
  7. Connect Battery Pack (Step 6 & 7): Connect the battery pack to the controller. Insert the battery box into its designated buckle for fixation. Ensure batteries are correctly inserted (typically 4 AA batteries, not included).
  8. Test de fuites : Turn on the main water supply and check all connections for any leaks.

6. Fonctionnement

  • Manual Handle Operation: Use the single handle to control water flow and temperature. Lift the handle to turn on/off water and move it left/right for hot/cold water.
  • Contactless Sensor Operation: Wave your hand near the sensor located on the faucet body to activate or deactivate water flow. The intelligent chip ensures a fast response.
  • Changing Sprayer Modes: Press the button on the sprayer head to cycle through the Stream, Broom, and Rain modes.
  • Utilisation du pulvérisateur à tirette : Gently pull the sprayer head from the spout for extended reach. The 24-inch braided hose and 360° rotation allow for flexible use. When finished, the auto-retraction technology will pull the hose back into place.
  • Fonction en cascade : The faucet also features a waterfall mode, providing a broad, gentle flow of water.
Person using the pull-down sprayer to wash fruit

Image: A person using the pull-down sprayer to rinse fruits in a colander, demonstrating the practical application of the sprayer function.

7. Maintenance et entretien

  • Nettoyage: Clean the faucet regularly with a soft cloth and mild soap. Avoid abrasive cleaners, harsh chemicals, or scouring pads, as these can damage the brushed stainless steel finish.
  • Entretien du capteur : Keep the sensor area clean and free from obstructions to ensure proper contactless operation.
  • Nettoyage de l'aérateur : Dévissez et nettoyez périodiquement l'aérateur (le cas échéant) pour éliminer les dépôts minéraux et maintenir un débit d'eau optimal.
  • Inspection des tuyaux : Regularly check the pull-down hose for any signs of wear or damage.
  • Remplacement de la batterie : If the contactless function becomes unresponsive or intermittent, replace the batteries in the battery pack.

8. Dépannage

ProblèmeCause possibleSolution
Faible débit d'eauPartially closed water supply valves, clogged aerator, debris in water lines.Ensure hot and cold water supply valves are fully open. Clean or replace the aerator. Flush water lines.
Contactless sensor not workingDead batteries, obstructed sensor, sensor malfunction.Replace batteries in the battery pack. Clean the sensor area. If problem persists, contact customer support.
Fuites provenant des connexionsLoose connections, damaged O-rings/washers.Tighten connections carefully. Inspect and replace any damaged O-rings or washers.
Sprayer hose does not retract fullyObstruction under the sink, incorrect weight placement.Clear any obstructions around the hose under the sink. Ensure the load-bearing ball is correctly positioned.

9. Garantie et assistance

This JOOM product is covered by a standard manufacturer's warranty. For specific warranty details, please refer to the documentation included with your purchase or contact JOOM customer service.

For technical support, replacement parts, or any questions regarding your JOOM JU011-12 faucet, please contact our customer support team through the retailer where you purchased the product or visit the official JOOM website.

© 2026 JOOM. All rights reserved.

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