Syncwire SW-EVP826
Manuel d'utilisation du chargeur triphasé pour véhicules électriques Syncwire 11 kW (modèle SW-EVP826)
Votre guide pour une recharge sûre et efficace des véhicules électriques.
1. Introduction
Thank you for choosing the Syncwire 11 kW 3-Phase EV Charger. This portable charging cable is designed to provide efficient and reliable charging for your electric vehicle. This manual contains important information regarding the safe operation, installation, and maintenance of your charger. Please read it thoroughly before use and retain it for future reference.
2. Consignes de sécurité importantes
Respectez toujours les consignes de sécurité de base lors de l'utilisation d'appareils électriques afin de réduire les risques d'incendie, d'électrocution et de blessures.
- Lisez toutes les instructions: Familiarize yourself with the charger's functions and safety warnings.
- Installation correcte : Ensure the 3-phase CEE industrial plug is connected to a compatible 400V industrial socket with appropriate grounding and circuit protection. Installation should be performed by a qualified electrician if you are unsure.
- Évitez l’exposition à l’eau : While the charger box is IP66 rated and the EV plug is IP54 rated, avoid submerging the unit in water. Do not operate if the charger or cables are wet or damaged.
- Inspecter les dommages : Before each use, inspect the charger, cables, and connectors for any signs of damage. Do not use if any part is damaged.
- Enfants et animaux : Gardez le chargeur et les câbles hors de portée des enfants et des animaux domestiques pendant l'utilisation et le rangement.
- Ventilation: Assurez une ventilation adéquate autour du chargeur pendant son fonctionnement. Ne couvrez pas l'appareil.
- Arrêt d'urgence: En cas d'urgence, débranchez immédiatement le chargeur de la source d'alimentation et du véhicule.
3. Contenu du colis
Vérifiez que tous les éléments sont présents dans le colis :
- Syncwire 11 kW 3-Phase EV Charger with Type 2 connector and 3-Phase CEE Industrial Plug
- Support de câble
- Sac de rangement
- Manuel de l'utilisateur (ce document)

Image 3.1: The Syncwire 11 kW 3-Phase EV Charger, including the main control box, Type 2 charging cable, 3-phase CEE industrial plug, cable holder, and storage bag.
4. Produit terminéview
The Syncwire 11 kW EV Charger features a robust control box with an LCD display, a Type 2 charging connector for your vehicle, and a 3-phase CEE industrial plug for the power source. The control box manages the charging process, displays real-time information, and allows for adjustable settings.

Image 4.1: Un détail view of the 3-phase CEE industrial plug (5-pin, 62mm diameter) required for 11 kW charging. The image also illustrates the significantly faster charging speed (3X) compared to a standard 3 kW charger.
5. Installation
5.1 Connexion d'alimentation
- Ensure your electrical installation has a compatible 400V, 3-phase industrial socket (CEE 5-pin) with adequate circuit protection (e.g., 16A or higher).
- Plug the 3-phase CEE industrial plug of the charger securely into the industrial socket.
- The charger's LCD display should illuminate, indicating it is powered on.
5.2 Cable Holder Installation (Optional)
The included cable holder can be mounted on a wall near your charging location to keep the cable organized and prevent tripping hazards.
- Choisissez un emplacement approprié sur un mur solide.
- Use appropriate screws and wall anchors (not included) to secure the cable holder.
- Hang the Type 2 connector and coil the cable neatly around the holder when not in use.

Image 5.1: Un example of an organized charging setup using the cable holder (left) compared to a disorganized setup without it (right).
6. Mode d'emploi
6.1 Démarrage de la charge
- Assurez-vous que le chargeur est correctement connecté à la source d’alimentation.
- Ouvrez le couvercle du port de charge de votre véhicule électrique.
- Insert the Type 2 connector firmly into your vehicle's charging port. A click sound usually indicates a secure connection.
- The charger will perform a self-check, and charging should begin automatically. The LCD display will show charging status, current, and energy delivered.
6.2 Réglage du courant de charge
You can adjust the charging current to suit your needs or the capacity of your electrical system. The available current settings are 6A, 8A, 10A, 13A, and 16A.
- Before connecting to the vehicle, or during charging if your vehicle supports it, press the 'Current Adjustment' button on the control box.
- Cycle through the available current options (6A, 8A, 10A, 13A, 16A) until your desired setting is displayed on the LCD.
- The charger will automatically adjust to the selected current.
6.3 Scheduled Charging (Timer Function)
The charger allows you to set a delayed start time for charging, from 0 to 5 hours.
- With the charger connected to the power source but not yet to the vehicle, or before charging starts, press the 'Timer' button on the control box.
- Each press will increase the delay by one hour, up to a maximum of 5 hours.
- Once the desired delay is set, connect the charger to your vehicle. Charging will commence after the set delay.

Image 6.1: The charger's LCD display illustrating the options for adjustable current (6A-16A) and scheduled charging (0-5 hours delay).
6.4 Comprendre l'écran LCD
L'écran LCD fournit des informations en temps réel sur le processus de charge :
- Puissance de charge : Displays the current power in kW.
- Energy Delivered: Shows the total energy transferred in kWh.
- Temps de charge : Indicates the elapsed charging duration.
- Paramètre actuel: Shows the selected charging current (e.g., 16A).
- Indicateurs de statut: Icons for power, connection, and error messages.
6.5 Fin de la facturation
- Stop the charging process via your vehicle's interface or by pressing the stop button on the charger (if available).
- Débranchez le connecteur de type 2 du port de charge de votre véhicule.
- Disconnect the 3-phase CEE industrial plug from the power source.
- Store the cable neatly using the cable holder and in the provided storage bag.
7. Entretien
7.1 Nettoyage
Regular cleaning helps maintain the charger's performance and longevity.
- Always disconnect the charger from both the power source and the vehicle before cleaning.
- Essuyez le boîtier de commande et les câbles avec un chiffon doux et sec.amp chiffon. N’utilisez pas de produits chimiques agressifs, de solvants ou de nettoyants abrasifs.
- Ensure connectors are free of dust and debris. Use protective caps when not in use.
7.2 Stockage
When not in use, store the charger in a dry, clean, and temperate environment.
- Coil the cable neatly and use the provided storage bag for protection.
- Évitez de stocker à la lumière directe du soleil ou à des températures extrêmes.

Image 7.1: The Syncwire EV charger neatly stored in its compact, waterproof PU fabric storage bag, suitable for transport in a car trunk.
8. Dépannage
If you encounter issues with your Syncwire EV Charger, refer to the following common problems and solutions:
| Problème | Cause possible | Solution |
|---|---|---|
| Le chargeur ne s'allume pas | No power from the industrial socket; loose connection. | Check the industrial socket for power; ensure the CEE plug is fully inserted. |
| La charge ne démarre pas | Type 2 connector not fully inserted; vehicle not ready to charge; scheduled charging delay active. | Ensure Type 2 connector is secure; check vehicle's charging status; verify scheduled charging settings. |
| La charge s'arrête de manière inattendue | Overcurrent/overheating protection activated; vehicle fault; power interruption. | Disconnect and reconnect; check for error codes on LCD; ensure adequate ventilation; consult vehicle manual. |
| Message d'erreur sur l'écran LCD | Internal fault; connection issue; specific error condition. | Note the error code and refer to the Syncwire support for assistance. Try disconnecting and reconnecting. |
If the problem persists after attempting these solutions, please contact Syncwire customer support.
9. Spécifications
| Fonctionnalité | Détail |
|---|---|
| Numéro de modèle | SW-EVP826 |
| Puissance de charge | Up to 11 kW (3-Phase) |
| Vol d'entréetage | 400 Volts (CA) |
| Volume de sortietage | 400 Volts (CA) |
| Évaluation actuelle | Adjustable: 6A, 8A, 10A, 13A, 16A |
| Longueur du câble | 5.5 mètres |
| Type de connecteur pour véhicules électriques | Type 2 |
| Power Plug Type de | 3-Phase CEE Industrial Plug |
| Indice de protection IP (boîtier de commande) | IP66 (Étanchéité à l'eau et à la poussière) |
| IP Rating (EV Plug) | IP54 |
| Poids de l'article | 3.91 kilogrammes |
| Température de fonctionnement | Refer to product packaging for specific range. |

Image 9.1: The Syncwire EV charger demonstrating its IP66 waterproof and dustproof rating for the control box and IP54 rating for the EV plug, suitable for outdoor use.
10. Compatibilité avec les véhicules
The Syncwire 11 kW 3-Phase EV Charger with a Type 2 connector is compatible with a wide range of electric vehicles. Below is a list of commonly compatible brands and models:

Image 10.1: A visual representation of various electric vehicle brands and models compatible with the Type 2 EV charger, including Tesla, Volkswagen, Renault, Hyundai, Peugeot, Kia, BMW, Smart, Audi, Fiat, Nissan, Opel, Skoda, Mercedes-Benz, Mini, Dacia, MG, Polestar, Ford, Jaguar, and Porsche.
- Tesla: Model 3/Model Y/Model S/Model X
- Volkswagen: ID.3/ID.4/ID.5/e-UP!/e-Golf
- Renault : ZOE/Twingo/Megane E-Tech
- Hyundai : Kona/IONIQ 5/IONIQ
- Peugeot: e-208/e-2008/e-Expert
- Kia : Niro/Soul EV (39/64 KWH)/EV6
- BMW: i3/iX3/i4/i7/i8/X1
- Intelligent: EQ Fortwo/EQ Forfour
- Audi: e-Tron/Q4 e-Tron/e-Tron GT
- Décret: 500e
- Nissan: Leaf/Ariya
- Opel: Corsa-E/Mokka-E
- Skoda: Enyaq/Citigo
- Mercedes-Benz : EQA/EQC/EQB/EQV/EQS
- Mini: MINI Cooper SE
- Dacia : Printemps
- MG: Zs/Marvel R/5
- Polestar: 2
- Gué: Mustang Mach-E
- Jaguar: I-Pace
- Porsche: Taycan
Note: This list is not exhaustive. Always confirm your vehicle's charging port type (Type 2) before use.
11. Garantie et assistance
11.1 Informations sur la garantie
Syncwire products are manufactured to high-quality standards. For specific warranty details, including coverage period and terms, please refer to the warranty card included with your purchase or visit the official Syncwire webConsultez le site. Conservez votre preuve d'achat pour toute réclamation au titre de la garantie.
11.2 Assistance clientèle
If you have any questions, require technical assistance, or need to report an issue with your Syncwire 11 kW 3-Phase EV Charger, please contact Syncwire customer support through the following channels:
- Website: Visit the official Syncwire webSite regroupant les FAQ, les ressources d'assistance et les formulaires de contact.
- E-mail: Refer to your product packaging or the Syncwire website pour l'adresse e-mail du service client.
- Plateforme d'achat : For issues related to your order, you may also contact the seller directly through the platform where you made your purchase.
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