HETP 10800mAh Ultra Compact Power Bank
HETP 10800mAh Ultra Compact Power Bank User Manual
Model: 10800mAh Ultra Compact Power Bank
Introduction
Thank you for choosing the HETP 10800mAh Ultra Compact Power Bank. This portable charger is designed to provide reliable and efficient power for your mobile devices, featuring a built-in cable, multiple output ports, and advanced safety features. Please read this manual carefully to ensure proper use and maintenance of your device.
Caractéristiques du produit
- Câble intégré : Built-in Lightning cable for direct charging of iPhone series devices, eliminating the need for extra cords.
- Haute capacité : 10800mAh battery capacity, capable of charging most iPhones more than twice.
- Chargement multi-appareils : Equipped with a built-in Lightning cable, one USB-C port, and one USB-A port, allowing simultaneous charging of up to three devices.
- Charge rapide : USB-C PD 3.0A output and input (15W, 3A) for rapid charging of compatible smartphones and quick recharging of the power bank itself.
- Compact et portable : Small dimensions (approx. 11 x 9 x 3.3 cm) and lightweight (173g) design for easy portability and travel.
- Sécurité avancée : Features pass-through charging and multiple protection mechanisms against overcharge, overload, short circuit, and overheating.
- Affichage LED: Integrated LCD screen to show remaining battery percentage.
Contenu du colis
À l'ouverture du colis, veuillez vérifier que tous les articles sont présents et en bon état :
- 1 x HETP 10800mAh External Battery (Power Bank)
- Câble de charge 1 x USB-C
- 1 x Manuel d'utilisation
Configuration et utilisation initiale
Charger la batterie externe
Before first use, it is recommended to fully charge your HETP Power Bank.
- Connectez le câble de chargement USB-C fourni au port d'entrée/sortie USB-C de la batterie externe.
- Connectez l'autre extrémité du câble USB-C à un adaptateur secteur USB compatible (non inclus) ou au port USB d'un ordinateur.
- The LCD screen will display the charging progress. The power bank is fully charged when the screen shows 100%.
A full charge typically takes 1.5 to 3 hours using a fast charging adapter.

Image: The HETP Power Bank showing the USB-C port labeled "PD" and "OUT" with a USB-C cable connected, indicating 15W PD 3.0A fast charging capability. The LCD screen displays "100%".
Mode d'emploi
Recharger vos appareils
The HETP Power Bank offers multiple ways to charge your devices:
- Utilisation du câble Lightning intégré :
For iPhone series devices, simply pull out the integrated Lightning cable and plug it directly into your iPhone's charging port. The power bank will automatically begin charging.

Image: A hand holding an iPhone connected to the HETP Power Bank via its built-in Lightning cable, demonstrating the convenience of the integrated cable for charging.
- Utilisation du port USB-C :
Connect your device's USB-C charging cable to the USB-C port on the power bank. This port supports fast charging for compatible devices.
- Utilisation du port USB-A :
Connectez le câble de chargement USB-A de votre appareil au port USB-A de la batterie externe.
You can charge up to three devices simultaneously using a combination of the built-in cable, USB-C port, and USB-A port.

Image: The HETP Power Bank simultaneously charging three different smartphones (one via built-in Lightning cable, one via USB-C, and one via USB-A), illustrating its multi-device charging capability.
Chargement direct
The power bank supports pass-through charging, meaning you can recharge the power bank itself while it is simultaneously charging your phone. This feature allows for convenient power management.
Vérification du niveau de la batterie
L'écran LCD intégré affiche le pourcentage de batterie restant.tage of the power bank. Simply press the power button (if available, or it activates automatically upon connection) to view le niveau de charge actuel.

Image: A collage showing various features of the HETP Power Bank, including a close-up of the LED display showing "100%" battery charge, highlighting its clear battery indicator.
Entretien
- Gardez la batterie externe à l'abri des températures extrêmes (chaudes ou froides) et de la lumière directe du soleil.
- Évitez de laisser tomber ou de soumettre la batterie externe à des impacts violents.
- Ne démontez pas et n'essayez pas de réparer l'appareil vous-même.
- Nettoyez la surface avec un chiffon doux et sec. N’utilisez pas de produits chimiques agressifs ni de matériaux abrasifs.
- Store the power bank in a cool, dry place when not in use for extended periods. It is recommended to charge it to about 50% before long-term storage.
Dépannage
| Problème | Cause possible | Solution |
|---|---|---|
| La banque d'alimentation ne charge pas | Charging cable is faulty or not properly connected; Wall adapter is not working; Power bank is fully charged. | Check cable connections; Try a different USB-C cable; Try a different wall adapter; Verify LCD screen for 100% charge. |
| L'appareil ne se charge pas depuis la banque d'alimentation | Power bank battery is depleted; Device cable is faulty or not properly connected; Device is not compatible; Power bank is in protection mode. | Recharge the power bank; Check cable connections; Try a different cable; Ensure device compatibility; Disconnect and reconnect the device. |
| Chargement lent | Using a non-fast charging port/cable; Device does not support fast charging; Multiple devices charging simultaneously. | Ensure you are using the USB-C PD port and a compatible cable for fast charging; Fast charging speeds may vary based on device. |
| La batterie externe chauffe pendant son utilisation. | Normal operation during charging/discharging; Overload. | Slight warmth is normal. If it becomes excessively hot, disconnect all devices and allow it to cool down. Contact support if overheating persists. |
Caractéristiques
| Fonctionnalité | Détail |
|---|---|
| Marque | HEP |
| Modèle | 10800mAh Ultra Compact Power Bank |
| Capacité | 10800mAh |
| Composition de la batterie | Lithium-polymère |
| Entrée (USB-C) | 15W PD 3.0A (5V/3A) |
| Output 1 (Built-in Lightning Cable) | 5 V/2 A |
| Sortie 2 (USB-C) | 15W PD 3.0A (5V/3A) |
| Sortie 3 (USB-A) | 5 V/2.1 A |
| Dimensions (L x l x H) | 11 cm x 9 cm x 3.3 cm (environ 4.3 x 3.5 x 1.29 pouces) |
| Poids | 173 grammes (environ 0.38 lb) |
| Couleur | Violet |
| Code UPC | 671891898771 |
Garantie et assistance
HETP provides comprehensive support for your product:
- Garantie: Garantie de 2 ans à compter de la date d'achat.
- Service client: 24 hours friendly customer service.
- Support technique : Assistance technique à vie.
If you have any questions, concerns, or require assistance, please do not hesitate to contact HETP customer support. Refer to the product packaging or the official HETP website pour les coordonnées.
Consignes de sécurité
Veuillez lire et suivre ces consignes de sécurité afin d'éviter toute blessure ou tout dommage à l'appareil :
- Do not expose the power bank to water, moisture, or high humidity.
- Ne pas exposer au feu ou à une chaleur extrême.
- Ne pas perforer, écraser ni laisser tomber la batterie externe.
- Tenir hors de portée des enfants.
- Jetez la batterie externe de manière responsable, conformément à la réglementation locale relative aux déchets électroniques.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.