Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Yoosee Camera App. The Yoosee app allows you to connect to and manage your Yoosee-compatible security cameras, providing live viewing, recording, and alert functionalities directly from your mobile device.
1. Installation
1.1. Téléchargement et installation de l'application
The Yoosee app is available for both iOS and Android devices. Ensure your device meets the minimum operating system requirements.
- Pour iOS : Rechercher "Yoosee" in the Apple App Store and tap 'Get' to download and install.
- Pour Android : Rechercher "Yoosee" in the Google Play Store and tap 'Install' to download and install.
1.2. Enregistrement du compte
- Open the Yoosee app after installation.
- Tap 'Register' or 'Sign Up'.
- Enter your email address or phone number and create a secure password.
- Follow the on-screen prompts to complete the registration process, which may include email or SMS verification.
- Connectez-vous avec vos nouveaux identifiants.
1.3. Adding a Device (Camera)
Before adding a device, ensure your camera is powered on and within range of your Wi-Fi network.
- From the app's home screen, tap the '+' icon or 'Add Device'.
- Select the appropriate method for adding your camera (e.g., 'Scan QR Code', 'AP Hotspot', 'Wired Connection', 'Smart Link'). The recommended method is usually 'Smart Link' or 'Scan QR Code'.
- For Smart Link: Ensure your phone is connected to the 2.4GHz Wi-Fi network you intend to use for the camera. Enter your Wi-Fi password in the app. The app will generate a sound wave to configure the camera.
- For QR Code: Position your phone's screen with the generated QR code in front of the camera lens until you hear a confirmation sound.
- Suivez toutes les instructions supplémentaires à l’écran pour terminer le processus de couplage.
- Once connected, you can name your camera and access its live view.
2. Fonctionnement
2.1. Vivre View
Tap on a connected camera from the device list to access its live video feed. From the live view écran, vous pouvez :
- Pause/Lecture : Control the live stream.
- Instantané: Capturez une image fixe.
- Enregistrer: Démarrer et arrêter manuellement l'enregistrement vidéo.
- Audio bidirectionnel: Tap the microphone icon to speak through the camera's speaker. Tap the speaker icon to listen to audio from the camera.
- PTZ Control (if applicable): Use the directional controls to pan, tilt, or zoom the camera.
2.2. Lecture
Pour review enregistré footage:
- Du direct view screen, tap the 'Playback' or 'History' icon.
- Select the date and time range you wish to view.
- The timeline will display recorded events (e.g., motion detection). Drag the timeline to navigate through footage.
2.3. Alertes et notifications
Configure motion detection and receive alerts:
- Go to the camera's 'Settings' (gear icon).
- Navigate to 'Alarm Settings' or 'Motion Detection'.
- Activez la détection de mouvement et ajustez les niveaux de sensibilité selon vos besoins.
- Ensure 'Push Notifications' are enabled in both the app settings and your phone's operating system settings to receive alerts.
2.4. Paramètres de l'application
Access general app settings and individual camera settings:
- General App Settings: Found in the main menu, these include account management, notification preferences, and app version information.
- Camera-Specific Settings: Accessed from the live view screen (gear icon), these include video quality, recording modes, motion detection zones, storage management, and firmware updates.
3. Entretien
3.1. Mises à jour de l'application
Regularly check for and install app updates from your device's app store. Updates often include new features, performance improvements, and security patches.
3.2. Camera Firmware Updates
For optimal performance and security, ensure your connected cameras have the latest firmware. Firmware updates are typically managed through the Yoosee app:
- Go to the specific camera's 'Settings'.
- Look for 'Firmware Update' or 'Device Version'.
- If an update is available, follow the on-screen instructions. Do not power off the camera during the update process.
3.3. Gestion du stockage
Manage your recording storage to prevent loss of important footage:
- Carte SD: If your camera uses an SD card, the app allows you to view its status, format it, or set recording overwrite rules.
- Stockage dans le cloud : If you subscribe to Yoosee cloud storage, manage your subscription and view cloud recordings within the app.
3.4. Bonnes pratiques en matière de sécurité
- Use strong, unique passwords for your Yoosee account and Wi-Fi network.
- Enable two-factor authentication (if available).
- Régulièrement review who has access to your camera feeds.
4. Dépannage
| Problème | Cause possible | Solution |
|---|---|---|
| Impossible de se connecter à l'appareil | Incorrect Wi-Fi password, camera too far from router, 5GHz Wi-Fi network used, camera not in pairing mode. | Verify Wi-Fi password. Move camera closer to router. Ensure router broadcasts 2.4GHz Wi-Fi. Reset camera and try pairing again. |
| Aucune notification reçue | Notifications disabled in app or phone settings, motion detection off, app not running in background. | Check app's 'Alarm Settings' and phone's notification settings. Ensure app has background refresh permissions. |
| Mauvaise qualité vidéo | Weak Wi-Fi signal, low bandwidth, camera settings. | Improve Wi-Fi signal strength. Reduce video quality in camera settings. Check internet speed. |
| Playback not working | No SD card inserted, SD card full or corrupted, cloud storage subscription expired. | Ensure SD card is inserted and formatted. Check cloud storage status. |
If you encounter issues not listed here, please refer to the support section for further assistance.
5. Spécifications
- Compatibilité des applications : Nécessite iOS 10.0 ou version ultérieure / Android 5.0 ou version ultérieure.
- Appareils pris en charge : Compatible with a wide range of Yoosee-branded IP cameras and other ONVIF-compliant devices.
- Configuration réseau requise: Stable 2.4GHz Wi-Fi network for camera connection. Mobile data or Wi-Fi for app access.
- Options de stockage: Supports local storage via MicroSD card (up to 128GB, camera dependent) and optional cloud storage services.
6. Garantie
The Yoosee Camera App is provided "as is" without any express or implied warranty of any kind. Yoosee does not guarantee that the app will be uninterrupted or error-free. For warranty information regarding specific Yoosee camera hardware, please refer to the documentation provided with your camera device.
7. Assistance
For technical support, frequently asked questions, or further assistance, please visit the official Yoosee support website ou contactez leur service client :
- Officiel Website: www.yoosee.co (Veuillez vérifier le web(site contenant les informations de contact et les ressources d'assistance les plus récentes.)
- Assistance par e-mail : Refer to the 'About Us' or 'Contact Us' section within the Yoosee app for specific email addresses.