Introduction
The OFFNOVA Thermal Time Clock AT-370 is designed for efficient and accurate employee time tracking in small to mid-sized businesses. This device utilizes thermal printing technology, eliminating the need for ink ribbons and simplifying operation. It features automatic time card identification, auto-feeding, and precise tracking of employee attendance, including late arrivals and early departures. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your time clock.
Caractéristiques du produit
- Effortless Thermal Printing: No ink ribbons or network connection required. Simple plug-and-play setup.
- Paramètres flexibles : Accommodates both fixed and flexible working hours for diverse employee schedules.
- Identification automatique : Detects front and back sides of time cards for accurate printing, with auto-feeding and alignment.
- Precise Time Tracking: Automatically marks late arrivals and early departures for accurate payroll and attendance records.
- Interface conviviale : Features include music alerts, overnight setting, and 12/24-hour display options.
Instructions d'installation
Follow these steps to set up your OFFNOVA Thermal Time Clock AT-370:
- Déballez l'appareil : Carefully remove the time clock and all accessories from the packaging. Ensure all components listed in the packing list are present.
- Placement: Place the time clock on a stable, flat surface, such as a tabletop in your office. Ensure it is near a power outlet.
- Connecter l'alimentation : Plug the power adapter into the DC IN port on the back of the time clock, then plug the adapter into a standard electrical outlet. The device will power on automatically.
- Réglage initial de l'heure : Upon first power-on, you may need to set the current time and date. Refer to the "Operating Instructions" section for details on adjusting settings.
- Insert Time Cards: The time clock comes with 50 specified thermal time cards. Insert a time card into the card slot. The device will automatically detect and align the card.

Figure 1 : Arrière view of the time clock showing power input and feature icons.

Figure 2: Automatic time card feeding and alignment.
Mode d'emploi
The OFFNOVA Thermal Time Clock AT-370 is designed for straightforward operation.
Punching In/Out
- Insert Time Card: Gently insert the employee's thermal time card into the slot at the top of the time clock. The device will automatically detect the card's orientation (front/back) and align it for printing.
- Automatic Printing: The time clock will automatically print the current time and date onto the card in the appropriate "IN" or "OUT" column.
- Retrieve Card: Once printed, the card will be ejected. Retrieve the card.

Figure 3 : Example of precise time tracking with marked late/early entries.
Setting Time and Other Parameters
The time clock allows for various settings adjustments to suit your business needs.
- Accéder aux paramètres : Use the 'Setup' button on the front panel to enter the settings menu. Use the '+' and '-' buttons to navigate and adjust values.
- Heure et date : Adjust the current year, month, day, hour, and minute. Ensure these are accurate for correct time tracking.
- Format 12/24 heures : Toggle between 12-hour (AM/PM) and 24-hour (military) time display.
- Music Alert: Configure optional music alerts for start/end of shifts or breaks.
- Overnight Setting: Adjust settings for employees working overnight shifts to ensure accurate tracking across midnight.
- Flexible vs. Fixed Hours: The system can be configured to handle both fixed working hours (with automatic column shifts) and unfixed working hours (no need to set clock in/out times manually).

Figure 4: Flexible settings for various employee schedules.
Entretien
Proper maintenance ensures the longevity and optimal performance of your OFFNOVA Thermal Time Clock AT-370.
- Nettoyage: Regularly wipe the exterior of the time clock with a soft, dry cloth. Do not use abrasive cleaners or solvents. Ensure no liquids enter the device.
- Impression thermique : This device uses thermal printing technology, which means there are no ink ribbons to replace. This reduces maintenance requirements significantly.
- Time Card Supply: Ensure you have an adequate supply of specified thermal time cards. Using non-compatible cards may result in printing errors or damage to the device. The bundle includes 50 time cards.
- Connexion électrique : Ensure the power cable is securely connected to prevent interruptions in operation.

Figure 5: Thermal printing technology eliminates the need for ink ribbons.

Figure 6: Comparison of thermal print versus ribbon print.
Dépannage
If you encounter issues with your OFFNOVA Thermal Time Clock AT-370, refer to the following common problems and solutions:
| Problème | Cause possible | Solution |
|---|---|---|
| L'appareil ne s'allume pas. | Power cable is disconnected or power outlet is not functioning. | Ensure the power adapter is securely plugged into the time clock and a working electrical outlet. Test the outlet with another device. |
| Time card is not printing or printing incorrectly. | Incorrect time card insertion, non-compatible time card, or internal mechanism issue. |
|
| Printed time/date is incorrect. | Time and date settings are inaccurate. | Access the settings menu using the 'Setup' button and adjust the current time and date. |
| Late/early marks are not appearing correctly. | Shift schedule settings are incorrect. | Review and adjust the flexible/fixed working hours and overnight settings in the device menu. |
If you experience a problem not listed here or if the suggested solutions do not resolve the issue, please contact OFFNOVA customer support for further assistance.
Caractéristiques
| Fonctionnalité | Détail |
|---|---|
| Marque | OFFNOVA |
| Numéro de modèle | AT-370 |
| Couleur | Blanc |
| Type d'affichage | Numérique |
| Dimensions du produit (L x H) | 7.2 po L x 8.6 po H |
| Source d'énergie | Électrique avec fil |
| Type de matériau | Acrylonitrile butadiène styrène (ABS) |
| Type de montage | Dessus de table |
| Réveil | Oui |
| Mode de fonctionnement | Électrique |
| Technologie de connectivité | Câble d'alimentation |
| Mouvement de montre | Automatique |
| Articles inclus | Time Clock, 50 Thermal Time Cards, 2 Sets of Keys |
Garantie et support client
The OFFNOVA Thermal Time Clock AT-370 comes with a limited warranty. For specific details regarding the warranty period and coverage, please refer to the warranty card included with your product or contact OFFNOVA customer support.
OFFNOVA is committed to providing responsive customer support. If you have any questions, require assistance with setup or operation, or encounter any issues with your time clock, please do not hesitate to contact our support team.
Coordonnées: Please refer to the contact details provided on the OFFNOVA official website or the product packaging for the most current customer support information.