1. Introduction
Thank you for choosing the 360 X3 Wireless Video Doorbell. This manual provides detailed instructions for the proper installation, operation, and maintenance of your new device. Please read this manual thoroughly before use to ensure optimal performance and safety.
2. Ce qui est inclus
The 360 X3 Wireless Video Doorbell package typically includes the following components:
- 360 X3 Video Doorbell
- Unité de carillon intérieur
- Support de montage
- Positioning Sticker / Screw Hole Positioning Card
- Vis et ancrages muraux
- Tournevis
- Câble de chargement USB-C
- Doorbell Disassembly Pin
- Manuel d'utilisation
3. Configuration et installation
Before installation, ensure the doorbell is fully charged. Refer to the "Charging the Doorbell" section for details.
3.1. Doorbell Installation Video Guide
Video: Step-by-step guide for installing the 360 X3 Wireless Video Doorbell.
3.2. Installation on a Smooth Surface (Adhesive Mount)
- Préparez la surface : Ensure the mounting surface is smooth, dry, and clean.
- Apply Mounting Plate: Peel off the red protective foil from the 3M VHB adhesive on the backplate. Attach the backplate firmly to the desired location for the doorbell.
- Installer la sonnette : Ensure the doorbell is turned on. Align the doorbell with the top of the backplate and then snap it onto the bottom. Press it down until it clicks securely into place.
3.3. Installation on a Wooden Surface (Screw Mount)
- Positionnement : Use the provided screw hole positioning card to mark the locations for drilling.
- Support de montage sécurisé : Use the provided screws to secure the mounting bracket onto the wooden surface.
- Installer la sonnette : Ensure the doorbell is turned on. Align the doorbell with the top of the mounting bracket and then snap it onto the bottom. Press it down until it clicks securely into place.
3.4. Installation on Brick, Concrete, or Stucco (Screw Mount with Anchors)
- Marquer les trous de perçage : Use the screw hole positioning card to mark the drilling locations on the wall.
- Trous de forage : Using a power drill with a 6mm drill bit, drill two holes at the marked positions.
- Insérer des ancres : Insert the provided wall anchors into the drilled holes. Use a hammer if necessary to tap them flush with the wall.
- Support de montage sécurisé : Use the provided screws to secure the mounting bracket onto the wall, screwing into the anchors.
- Installer la sonnette : Ensure the doorbell is turned on. Align the doorbell with the top of the mounting bracket and then snap it onto the bottom. Press it down until it clicks securely into place.
3.5. Étapes post-installation
- Activate Anti-Theft Siren: After successful installation, open the 360 app and switch on the anti-theft siren feature for enhanced security.
- Disassembly (if needed): To remove the doorbell, first switch off the anti-theft siren in the app. Then, use the doorbell disassembly pin to release the doorbell from its mounting bracket.
4. Recharger la sonnette
The 360 X3 Video Doorbell offers flexible charging options:
4.1. Using a Power Adapter
- Connect the provided USB-C charging cable to the doorbell.
- Plug the other end of the cable into a compatible power adapter (not included) and then into a wall outlet.
- Charging typically takes about 6 to 7 hours for a full charge.
4.2. Using a Battery Pack (Optional)
An optional battery pack (sold separately) can be used to extend battery life.
- Attach the battery pack to the bottom of the doorbell.
- When the battery pack runs out, recharge it using a Type-C cable.
The built-in 5000mAh rechargeable battery provides up to 180 days of usage on a single charge. With an extended battery pack, the battery life can be boosted to up to 18 months.
5. Principales caractéristiques
The 360 X3 Wireless Video Doorbell is equipped with advanced features to enhance your home security and convenience:
5.1. 5MP Ultra HD Camera
Captures video in stunning 2496*1920 resolution, ensuring clear and detailed images. This allows you to see important details without distortion.

Image: Visual comparison demonstrating the superior clarity of the 5MP Ultra HD camera, highlighting facial details of a delivery person.
5.2. 162° Field of View
Provides a wide 162-degree viewing angle with a tall 4:3 aspect ratio, allowing you to see more of your surroundings, from head to toe of visitors and packages on the ground.

Image: Illustration of the doorbell's wide 162-degree field of view, showing a child playing with a ball in a large outdoor area, emphasizing comprehensive coverage.
5.3. Technologie WDR
Wide Dynamic Range (WDR) technology ensures ultra-clarity even in challenging backlight conditions, preventing overexposed bright areas and underexposed dark areas.

Image: Side-by-side comparison of video quality with WDR technology off and on, illustrating how WDR enhances visibility of subjects against bright backgrounds.
5.4. Vision nocturne
Provides sharp and clear images in low-light or dark environments, ensuring continuous monitoring day and night.
5.5. Advanced Radar Sensor & Motion Detection
The radar sensor offers ultra-precise detection, picking up movement and tracking object trajectory. This helps avoid false alarms from traffic or pedestrians. You can customize the motion zone to monitor specific areas.

Image aérienne view of a house with an overlay demonstrating the adjustable 30ft motion detection range and radar sensor capabilities, distinguishing between alerts for people approaching the door and ignoring passing traffic.
5.6. Alertes de détection humaine
Receive instant notifications when a human is detected at your door, reducing unnecessary alerts from other movements.
5.7. Vivre View et audio bidirectionnel
Accès à la vidéo en temps réeltage from your smartphone and engage in two-way conversations with visitors at your door.
5.8. Quick Replies
Utilize pre-recorded quick reply messages when you are unable to speak directly to visitors.
5.9. Changeur de voix
Enhance privacy and deter unwanted guests by changing your voice during two-way communication.
5.10. AI Facial Recognition
Intelligent facial recognition informs you who is at the door with a message, identifying known individuals.
5.11. Package Arrival Detection
Receive alerts when packages are delivered, helping to prevent lost or stolen items.
5.12. Anti-Theft & Auto-Siren
The doorbell features an anti-theft mechanism that triggers an automatic siren if someone attempts to remove it, and captures the event.
5.13. Video History & Local Storage
Provides free 8GB local storage for storing video recordings. You can check and replay historical records through the app, with up to 180 days of rolling footage.

Image: The doorbell and chime unit are shown alongside a smartphone displaying the app interface, highlighting local storage and cloud service options, and a video history with facial recognition.
5.14. IP66 Waterproof & Dustproof
Designed to withstand various weather conditions, ensuring reliable operation outdoors.
5.15. Customizable Ringtone
Personalize your doorbell's ringtone through the app.
5.16. 3-in-1 Wi-Fi Chime
The included chime unit acts as a dual-band (2.4/5 GHz) Wi-Fi amplifier, extending your Wi-Fi coverage and ensuring stable two-way audio and visual calls. It also provides audible notifications anywhere in your home.
6. Mode d'emploi
This section outlines the basic operation of your 360 X3 Wireless Video Doorbell.
6.1. Téléchargement et configuration de l'application
- Download the official 360 app from your smartphone's app store (iOS or Android).
- Follow the in-app instructions to create an account and add your 360 X3 Video Doorbell.
- Ensure your doorbell and chime are connected to your home Wi-Fi network (2.4 GHz or 5 GHz).
6.2. Réception des notifications
- When someone presses the doorbell, you will receive an instant notification on your smartphone.
- The indoor chime will also sound, alerting you to a visitor.
- Motion detection events will also trigger notifications and begin recording.
6.3. Interacting with Visitors
- En direct View: Tap the notification on your phone to access a live video feed of your doorstep.
- Conversation bidirectionnelle : Use the microphone icon in the app to speak to your visitor.
- Réponses rapides : Select from pre-set quick reply messages if you are unable to speak.
- Changeur de voix : Activate the voice changer feature for added privacy during conversations.
6.4. Fonctions de sécurité
- Motion Zone Customization: In the app settings, define specific areas for motion detection to reduce false alarms.
- Anti-Theft Siren: Ensure this feature is enabled in the app settings. If the doorbell is tampered with, an alarm will sound.
- Historique vidéo : Access recorded events and footage through the app's video history section.
6.5. Caractéristiques du produitview Guide vidéo
Vidéo : Plusview of the key features and functionalities of the 360 X3 Wireless Video Doorbell.
7. Entretien
- Nettoyage: Nettoyez régulièrement l'objectif de la caméra et la surface de la sonnette avec un chiffon doux et sec.amp Utilisez un chiffon pour enlever la poussière et les traces de doigts. Évitez les nettoyants abrasifs.
- Gestion de la batterie : Monitor battery levels via the app and recharge as needed. For optimal battery life, avoid extreme temperatures.
- Mises à jour du micrologiciel : Keep your doorbell's firmware updated through the 360 app to ensure access to the latest features and security enhancements.
- Connexion Wi-Fi : Ensure a strong Wi-Fi signal for consistent performance. The 3-in-1 Wi-Fi Chime can help extend coverage.
8. Dépannage
- Pas d'alimentation/ne s'allume pas : Ensure the doorbell is fully charged. Connect it to a power source using the USB-C cable.
- Mauvaise connexion Wi-Fi : Ensure the doorbell is within range of your Wi-Fi router or the 3-in-1 Wi-Fi Chime. Check your router's settings for 2.4 GHz or 5 GHz compatibility.
- Alertes de faux mouvements : Adjust the motion detection sensitivity and customize the motion zones in the app to exclude busy areas like sidewalks or roads.
- Aucune notification : Check your smartphone's notification settings for the 360 app. Ensure the app has necessary permissions.
- Unable to Hear/Speak: Check the volume settings on your phone and in the app. Ensure a stable internet connection.
- Anti-Theft Siren Issues: Verify the anti-theft siren is enabled in the app settings.
For further assistance, please refer to the official 360 support website ou contacter le service client.
9. Spécifications
| Modèle | X3 |
| Résolution de la caméra | 5 MP (2496 * 1920) |
| Domaine de View | 162° |
| Connectivité | Wireless (2.4/5 GHz Wi-Fi) |
| Autonomie de la batterie | Up to 180 days (built-in 5000mAh), up to 18 months (with extended battery pack) |
| Stockage local | 8GB Free Local Storage |
| Indice d'étanchéité | IP66 |
| Caractéristiques spéciales | Motion Sensor, Night Vision, Radar Detection, Human Face Detection, WDR Technology, Two-Way Audio, Quick Replies, Voice Changer, Package Arrival Detection, Anti-Theft, Auto-Siren, Customizable Ringtone, Alexa Compatible |
| Utilisation intérieure/extérieure | De plein air |
10. Garantie et assistance
For warranty information, technical support, or to register your product, please visit the official 360 webConsultez leur site web ou contactez leur service client. Conservez votre reçu d'achat pour toute réclamation au titre de la garantie.
Support en ligne: www.360.com (Example link, please refer to your product packaging for the exact support URL.)