Ctronics CTIPC-380C-4MP
Manuel d'utilisation de la caméra de sécurité PTZ Ctronics 2K 4MP
Modèle : CTIPC-380C-4MP
1. Introduction
Thank you for choosing the Ctronics 2K 4MP PTZ Security Camera. This manual provides detailed instructions for setting up, operating, and maintaining your camera. Please read this manual thoroughly before use to ensure proper functionality and safety.
2. Produit terminéview
The Ctronics 2K 4MP PTZ Security Camera is designed for outdoor surveillance, offering high-resolution video, pan-tilt-zoom capabilities, human detection, auto-tracking, and two-way audio. It is IP66 rated for weather resistance.

Figure 2.1: Ctronics 2K 4MP PTZ Security Camera (Front View)
This image displays the main unit of the Ctronics 2K 4MP PTZ Security Camera, featuring its white dome-shaped body, dual antennas for enhanced connectivity, and the camera lens surrounded by multiple LED lights for night vision. The Ctronics logo is visible on the front.
3. Contenu du colis
Veuillez vérifier que tous les articles sont présents et en bon état. Si un article est manquant ou endommagé, veuillez contacter le service client.
- Ctronics 2K 4MP PTZ Security Camera
- Adaptateur secteur
- Vis et ancrages de montage
- Kit étanche pour câble réseau
- Guide de démarrage rapide

Figure 3.1: Camera and Packaging
This image shows the Ctronics camera alongside its retail packaging, indicating the product's branding and presentation.
4. Guide de configuration
4.1 Mise sous tension de l'appareil photo
- Branchez l'adaptateur secteur au port d'entrée d'alimentation de l'appareil photo.
- Branchez l'adaptateur secteur sur une prise électrique standard.
- The camera will perform a self-test, indicated by its movement and the status indicator light.
- Wait for the camera to complete its initialization process. This may take a few minutes.
4.2 Installation de l'application
Download the "Ctronics Pro" app from your mobile device's app store (iOS or Android). Alternatively, you can use the HiP2P Client for desktop operating systems.

Figure 4.1 : Large compatibilité
This image illustrates the broad compatibility of the Ctronics camera with various operating systems and applications, including iOS, Android, Mac OS, Windows, Ctronics Pro app, and HiP2P Client, showcasing the flexibility in accessing and managing the camera.
4.3 Connexion Wi-Fi
Follow these steps to connect your camera to your Wi-Fi network using the Ctronics Pro app:
- Open the Ctronics Pro app and tap "Add Camera".
- Select "Wireless Installation" or "Search Camera from LAN" if the camera is connected via Ethernet for initial setup.
- Follow the on-screen prompts to enter your Wi-Fi network details (SSID and password).
- The camera will confirm successful connection with an audible prompt.
Video 4.1: WIFI Connection Video for 380 2K Security Camera
This video demonstrates the step-by-step process of connecting the Ctronics 380 2K Security Camera to a Wi-Fi network using the mobile application. It covers powering the camera, accessing the app settings, and entering Wi-Fi credentials for a successful connection.
5. Utilisation de votre appareil photo
5.1 Contrôle PTZ (Panoramique, Inclinaison, Zoom)
The camera supports Pan 355° and Tilt 90° for comprehensive coverage. Use the controls within the Ctronics Pro app to remotely adjust the camera's viewangle de vue.

Figure 5.1: Pan 355° & Tilt 90°
This image illustrates the camera's pan and tilt capabilities, showing its wide range of motion (355 degrees horizontally and 90 degrees vertically) to cover a large area.
5.2 Détection humaine et suivi automatique
Enable human detection in the app settings to receive alerts when a human figure is detected. The auto-tracking feature allows the camera to automatically follow detected human movement within its field of view.

Figure 5.2: Human Detection & Auto Tracking
This image demonstrates the camera's human detection and auto-tracking features, showing an on-screen alert for a detected visitor and the camera's ability to follow human movement.
5.3 Audio bidirectionnel
Utilize the built-in microphone and speaker for two-way communication. This feature allows you to listen to the camera's surroundings and speak through the camera from your mobile device.

Figure 5.3 : Audio bidirectionnel
This image illustrates the two-way audio functionality, showing a person speaking into their phone and another person receiving the audio through the camera, enabling real-time communication.
5.4 Vision nocturne
The camera features color night vision for clear surveillance even in low-light conditions. The integrated LEDs provide illumination for enhanced visibility.

Figure 5.4 : Résolution HD 2.5K 4MP
This image highlights the camera's 2.5K 4MP HD resolution (2560x1440P), emphasizing the clarity and brightness of the videos and pictures captured by the device, even in varying light conditions.
5.5 Stockage local (carte SD)
The camera supports local storage via a MicroSD card (not included). Insert the card into the designated slot to record video footage directement sur l'appareil.
6. Directives d'installation
The Ctronics PTZ camera is designed for outdoor use with an IP66 weatherproof rating. Choose a mounting location that provides optimal viewing coverage and a stable surface.
- Marquez les points de perçage à l'aide du gabarit de montage fourni.
- Percez des trous et insérez des ancrages muraux si nécessaire.
- Fixez la base de la caméra à la surface de montage à l'aide des vis.
- Ensure all cable connections are properly sealed using the waterproof kit to prevent water ingress.

Figure 6.1 : Indice de protection IP66 contre les intempéries
This image shows the Ctronics camera mounted outdoors, being exposed to rain, highlighting its IP66 weatherproof rating and suitability for various environmental conditions.
7. Entretien
- Nettoyez régulièrement l'objectif de l'appareil photo avec un chiffon doux et sec pour garantir une image de qualité.
- Vérifiez régulièrement les connexions des câbles afin de déceler tout signe d'usure ou de dommage.
- Ensure the camera's firmware is up to date through the Ctronics Pro app for optimal performance and security.
- Évitez d'utiliser des produits chimiques agressifs ou des nettoyants abrasifs sur la surface de l'appareil photo.
8. Dépannage
| Problème | Cause possible | Solution |
|---|---|---|
| Caméra hors ligne | No power; Wi-Fi signal weak/disconnected; Network issues. | Check power supply; Relocate camera closer to router; Restart router and camera. |
| Mauvaise qualité d'image | Objectif sale ; faible bande passante réseau ; éclairage insuffisant. | Clean lens; Check internet speed; Ensure adequate lighting for night vision. |
| La détection de mouvement ne fonctionne pas | Detection settings incorrect; Obstructions in view. | Adjust sensitivity in app; Clear obstructions from camera's field of view. |
| Impossible de se connecter au Wi-Fi | Incorrect password; Out of range; 5GHz network. | Verify Wi-Fi password; Move camera closer to router; Ensure 2.4GHz network is used. |
9. Spécifications
| Fonctionnalité | Détail |
|---|---|
| Numéro de modèle | CTIPC-380C-4MP |
| Résolution de capture vidéo | 2K (2560×1440P), 4MP |
| Technologie de connectivité | Sans fil (Wi-Fi 2.4G) |
| Plage de panoramique/inclinaison | Pan 355 °, inclinaison 90 ° |
| Caractéristiques spéciales | Night Vision, PTZ Technology, Motion Sensor, Human Detection, Auto Tracking, 2-Way Audio, Custom Sound Alarm |
| Utilisation intérieure/extérieure | De plein air |
| Évaluation de la protection internationale | IP66 |
| Source d'énergie | AC/DC (12 Volts, 12 Watt-hours) |
| Dimensions de l'article (L x l x H) | 3.54 x 5.91 x 11.81 pouces |
| Poids de l'article | 1.54 livres |
| Appareils compatibles | iOS (and Android, Windows, Mac OS via app/client) |
10. Garantie et assistance
Ctronics products typically come with a limited warranty. Please refer to the warranty card included in your package or visit the official Ctronics website pour des informations détaillées sur la garantie.
For technical support, troubleshooting assistance, or any inquiries, please contact Ctronics customer service. Contact details can usually be found on the product packaging or the official Ctronics website.
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