Hanwha Techwin QND-6011 Wisenet 2MP Network Super-Compact Dome Camera User Manual

1. Introduction

This manual provides essential information for the installation, operation, and maintenance of your Hanwha Techwin QND-6011 Wisenet 2MP Network Super-Compact Dome Camera. The QND-6011 is a high-performance 2-megapixel network camera designed for indoor surveillance, offering clear imaging and advanced features in a compact form factor. It supports H.265/H.264/MJPEG codecs, features a built-in 2.8mm fixed lens, and includes WiseStream II compression technology for efficient data management.

Key features include 30fps at all resolutions, 120dB True WDR, IP42 and IK08 ratings for protection, and various detection functions such as defocus, motion, and tampering. The camera also supports Hallway View and includes a micro SD slot for local storage.

2. Consignes de sécurité

Please read these safety instructions carefully before operating the device to prevent injury to yourself or others and to avoid damage to the product. Keep this manual for future reference.

• Alimentation: Use only the specified power adapter (12VDC) or Power over Ethernet (PoE) compliant devices. Incorrect voltagCela peut provoquer un incendie ou un choc électrique.
• Installation: Ensure the camera is installed securely on a stable surface or ceiling to prevent it from falling. Installation should be performed by qualified personnel.
• Environnement: This camera is designed for indoor use. Avoid exposing it to extreme temperatures, humidity, dust, or direct sunlight.
• Nettoyage: Disconnect power before cleaning. Use a soft, dry cloth. Do not use strong detergents or solvents.
• Démontage: Ne tentez pas de démonter ou de modifier l'appareil photo. Cela annulera la garantie et pourrait causer des dommages ou des blessures.

3. Contenu du colis

Vérifiez que tous les composants sont présents dans le package :

• Hanwha Techwin QND-6011 Dome Camera
• Guide d'installation/Guide de démarrage rapide
• Vis et ancrages de montage
• Template for Installation

Note: Specific accessories may vary. Please refer to the packaging for an exact list.

4. Produit terminéview

The QND-6011 is a compact dome camera featuring a robust design suitable for various indoor surveillance applications. Below is an image illustrating the camera's general appearance.

Figure 4.1 : Devant view of the Hanwha Techwin QND-6011 Wisenet 2MP Network Super-Compact Dome Camera. The image shows the white dome housing with the 'Wisenet' logo and the dark lens assembly visible through the clear dome cover.

4.1. Composants

• Couvercle du dôme : Protects the lens and internal components.
• Lentille: Built-in 2.8mm fixed lens for wide-angle viewing.
• Corps principal : Houses the camera's electronics and mounting points.
• Network Port (RJ45): For Ethernet connection and Power over Ethernet (PoE).
• Puissance d'entrée : 12VDC terminal (if not using PoE).
• Emplacement pour carte micro SD : Pour le stockage vidéo local (jusqu'à 128 Go).

5. Installation

5.1. Installation physique

1. Choisissez un emplacement : Choisissez un emplacement intérieur qui offre les conditions souhaitées viewing angle and is within reach of network cabling. Ensure the mounting surface is strong enough to support the camera.
2. Préparez la surface de montage : Use the provided mounting template to mark drill holes on the ceiling or wall. Drill pilot holes as indicated.
3. Sécurisez la caméra : Attach the camera's main body to the mounting surface using the supplied screws and anchors. Ensure it is firmly secured.
4. Connecter les câbles :
   • Câble réseau: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to the camera's RJ45 port.
   • Power Cable (Optional): If not using PoE, connect a 12VDC power adapter to the camera's power input terminal.
5. Insérer une carte microSD (facultatif) : If local storage is desired, carefully insert a micro SD card (up to 128GB) into the designated slot.
6. Ajuster ViewAngle d'attaque : Loosen the adjustment screws (if applicable) to position the lens for the desired field of viewResserrer les vis une fois le réglage effectué.
7. Attach Dome Cover: Securely fasten the dome cover onto the camera body.

5.2. Configuration du réseau

1. Mise sous tension : Once connected, the camera will power on. Allow a few minutes for it to boot up.
2. Découvrez l'appareil photo : Use the Hanwha Techwin Device Manager software (available on the Hanwha Techwin website) pour découvrir la caméra sur votre réseau.
3. Connexion initiale : The default username is typically 'admin'. You will be prompted to set a strong password upon first access.
4. Configurer l'adresse IP : Assign a static IP address or ensure DHCP is configured correctly for your network environment.
5. Accéder Web Vieweuh: Ouvrir un web browser (e.g., Chrome, Firefox) and enter the camera's IP address to access its web interface.

6. Utilisation de l'appareil photo

6.1. Vivre View

Après vous être connecté à l' web interface, you will typically see the live video feed. From here, you can:

• Monitor real-time video.
• Adjust image settings (brightness, contrast, sharpness).
• Switch between different streaming profiles (e.g., H.265, H.264).

6.2. Paramètres d'enregistrement

Configure how and when the camera records video:

• Enregistrement continu: Set schedules for constant recording to the micro SD card or a Network Video Recorder (NVR).
• Enregistrement de l'événement : Configure recording to trigger based on specific events like motion detection, tampering, or defocus detection.
• Pre/Post-Event Recording: Adjust the duration of video recorded before and after an event.

6.3. Event Detection

The QND-6011 offers several intelligent detection features:

• Détection de mouvement : Define areas within the camera's view where movement will trigger an alert or recording. Adjust sensitivity as needed.
• TampDétection de l'activité : Alertes en cas de défaillance de la caméra view is obstructed or if the camera is moved.
• Détection du flou : Notifies if the image becomes out of focus.
• Comptage de personnes : Utilize this feature for business intelligence, typically configured via the camera's advanced settings.

6.4. Fonctionnalités avancées

• WiseStream II : Hanwha's compression technology that dynamically controls encoding, reducing data size by up to 99% without compromising image quality.
• WDR (large plage dynamique) : Enhances image clarity in scenes with both very bright and very dark areas.
• Couloir View: Optimizes the image for vertically oriented areas like corridors, maximizing efficiency by rotating the image 90 degrees.
• LDC (Lens Distortion Correction): Corrects image distortion that can occur with wide-angle lenses.

7. Entretien

7.1. Nettoyage

Regular cleaning helps maintain optimal image quality:

• Gently wipe the dome cover with a soft, lint-free cloth.
• For stubborn smudges, use a cloth lightly dampened with water or a mild, non-abrasive lens cleaning solution.
• Do not use harsh chemicals, solvents, or abrasive materials, as these can scratch or damage the dome.

7.2. Mises à jour du micrologiciel

Periodically check the Hanwha Techwin website for firmware updates. Firmware updates can provide new features, improve performance, and enhance security. Follow the instructions provided with the firmware update package carefully.

7.3. Gestion de la carte SD

If using a micro SD card for storage, regularly check its status via the camera's web interface. Format the card periodically to maintain performance and prevent data corruption. Replace the card if errors occur or if its lifespan is reached.

8. Dépannage

If you encounter issues not listed here or require further assistance, please contact Hanwha Techwin technical support.

9. Spécifications

Below are the key technical specifications for the Hanwha Techwin QND-6011 camera:

10. Garantie et assistance

For warranty information, please refer to the warranty card included with your product or visit the official Hanwha Techwin website. Technical support is available through the Hanwha Techwin customer service channels, which typically include phone support, email, and online resources.

When contacting support, please have your camera's model number (QND-6011) and serial number ready.