1. Introduction
This manual provides instructions for the installation, operation, and maintenance of the Cisco CP-68KEM-3PCC Expansion Module. This module is designed to enhance the functionality of your Cisco IP Phone 6851 by providing additional programmable keys.
Figure 1: Cisco CP-68KEM-3PCC Expansion Module. This image shows the front view of the expansion module with its grayscale LCD screen and programmable keys.
The Cisco CP-68KEM-3PCC Expansion Module adds 14-line keys and 2-page keys, totaling 28 additional keys, with an easy-to-read grayscale LCD screen. It is ideal for monitoring and managing call status, directory numbers, and speed dial functions.
2. Contenu de la boîte
Déballez soigneusement le carton et assurez-vous que tous les articles sont présents :
- Cisco CP-68KEM-3PCC Phone Expansion Module
- Connecting Cable (typically included for linking to the phone)
- Documentation (this user manual, safety information)
Si des articles sont manquants ou endommagés, veuillez contacter immédiatement votre fournisseur ou le support Cisco.
3. Instructions de configuration
Follow these steps to connect your Cisco CP-68KEM-3PCC Expansion Module to your Cisco IP Phone 6851.
- Prepare the IP Phone: Ensure your Cisco IP Phone 6851 is powered off and disconnected from the network.
- Connect the Expansion Module: Locate the expansion port on the back or side of your Cisco IP Phone 6851. Connect the provided connecting cable from the expansion module to this port.
- Sécuriser la connexion : Veillez à ce que le câble soit bien fixé afin d'éviter toute déconnexion accidentelle.
- Mise sous tension : Reconnect your Cisco IP Phone 6851 to the network and power it on. The expansion module should be detected automatically.
- Vérifier la fonctionnalité : Once the phone has booted, check the expansion module's display and keys to ensure they are responsive.
For detailed visual instructions, refer to the official Cisco documentation or support website.
4. Operating the Expansion Module
The expansion module provides additional keys for various functions, enhancing your call management capabilities.
4.1 touches programmables
The 28 programmable keys (14 keys across 2 pages) can be configured for:
- Directory Numbers (DNs): Assign specific phone lines or extensions.
- Numérotation rapide: Enregistrez les numéros fréquemment appelés pour un accès rapide.
- Feature Keys: Assign functions like call transfer, conference, or call park.
- Call Status Monitoring: Monitor the status of other lines (e.g., busy, ringing).
4.2 Page Navigation
Use the dedicated page keys (usually located near the display) to switch between the two pages of programmable keys. The grayscale LCD screen will update to show the labels for the currently active page.
4.3 Configuration
Configuration of the programmable keys is typically managed through your organization's phone system administrator or via the web interface of the Cisco IP Phone 6851. Consult your IT department for specific configuration instructions.
5. Entretien
To ensure the longevity and optimal performance of your Cisco CP-68KEM-3PCC Expansion Module, follow these maintenance guidelines:
- Nettoyage: Use a soft, dry, lint-free cloth to clean the exterior surfaces. For stubborn marks, slightly dampHumidifiez le chiffon avec de l'eau. Évitez d'utiliser des produits chimiques agressifs, des nettoyants abrasifs ou des solvants, car ils peuvent endommager la finition et les composants électroniques.
- Environnement: Keep the module in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
- Manutention: Handle the module with care. Avoid dropping it or subjecting it to strong impacts.
- Gestion des câbles: Ensure connecting cables are not kinked, pinched, or under strain.
There are no user-serviceable parts inside the expansion module. Do not attempt to open or repair the device yourself.
6. Dépannage
If you encounter issues with your expansion module, try the following troubleshooting steps:
| Problème | Cause possible | Solution |
|---|---|---|
| Module not recognized by phone | Loose cable connection, phone not restarted, incompatible phone model. |
|
| Les clés ne répondent pas | Software glitch, configuration issue. |
|
| L'écran est vide ou clignote. | Problème d'alimentation, panne interne. |
|
If these steps do not resolve the issue, please contact Cisco technical support or your authorized reseller.
7. Spécifications
| Fonctionnalité | Détail |
|---|---|
| Numéro de modèle | CP-68KEM-3PCC |
| Marque | Cisco |
| Appareils compatibles | Téléphone IP Cisco 6851 |
| Couleur | Noir |
| Matériel | Métal |
| Dimensions de l'article (LxlxH) | 5.1 x 10.2 x 20.3 cm |
| Source d'énergie | Corded (powered via host IP Phone) |
| Nombre de clés | 28 (14 keys across 2 pages) |
| Afficher | Écran LCD en niveaux de gris |
| GTIN/CUP | 889728068383 |
8. Informations sur la garantie
The Cisco CP-68KEM-3PCC Expansion Module comes with a Garantie produit de 2 ans À compter de la date d'achat, cette garantie couvre les défauts de matériaux et de fabrication dans des conditions normales d'utilisation. Elle ne couvre pas les dommages causés par une mauvaise utilisation, un accident, des modifications non autorisées ou des causes externes.
For warranty claims or detailed terms and conditions, please refer to the official Cisco warranty policy available on their webconsultez votre site web ou contactez votre point de vente.
9. Assistance
For technical assistance, product information, or to report issues, please contact Cisco support:
- Assistance Cisco Website: Visitez le site officiel Assistance Cisco website for documentation, downloads, and contact options.
- Authorized Reseller: Contact the reseller from whom you purchased the product.
When contacting support, please have your product model (CP-68KEM-3PCC) and serial number ready.