StarTech.com SV231DPU34K

StarTech.com SV231DPU34K 2-Port DisplayPort KVM Switch User Manual

Model: SV231DPU34K | Brand: StarTech.com

1. Introduction

The StarTech.com SV231DPU34K is a 2-Port DisplayPort KVM Switch designed to allow control of two DisplayPort-enabled computers from a single monitor, keyboard, and mouse. This device supports high-resolution video up to 4K at 60Hz and includes an integrated USB 3.0 hub for sharing additional USB peripherals between connected systems. It also features 3.5mm analog audio switching and offers flexible control via front-panel push buttons or hotkey commands.

2. Contenu du colis

  • 1x KVM Switch (SV231DPU34K)
  • 1x Universal Power Adapter (NA/JP, EU, UK, ANZ)
  • 4x Rubber Foot Pads

3. Produit terminéview

3.1 Panneau avant

The front panel provides convenient access to a USB HID port, a USB 3.0 port, and selection buttons for switching between connected computers.

Devant view of the StarTech.com SV231DPU34K KVM Switch, showing HID USB port, USB 3.0 port, and two selection buttons labeled 1 and 2, along with a 'SELECT' button.

Image 1: Front Panel of the SV231DPU34K KVM Switch. Features include a USB HID port, a USB 3.0 port, and two computer selection buttons (1 and 2) with a 'SELECT' button.

3.2 Panneau arrière

The rear panel houses the power input, console DisplayPort and USB HID ports, and dedicated DisplayPort, USB, and audio ports for each connected PC.

Arrière view of the StarTech.com SV231DPU34K KVM Switch, showing DC power input, console DisplayPort, console USB HID ports, and PC1/PC2 DisplayPort, USB, and audio ports.

Image 2: Rear Panel of the SV231DPU34K KVM Switch. Connections include DC 9-12V power, Console DisplayPort, Console USB HID ports, and individual DisplayPort, USB 3.0 Type-B, and 3.5mm audio jacks for PC1 and PC2.

3.3 Labeled Diagram

Ce diagramme offre une vue d'ensemble complète view of all ports and their functions on both the front and rear panels.

Detailed labeled diagram of the StarTech.com SV231DPU34K KVM Switch, showing all front and rear ports with their respective labels, including 3.5mm Mini-Jack, USB Type-A (HID), USB 3.0 Type-B, and DisplayPort connections.

Image 3: Labeled diagram illustrating all ports on the SV231DPU34K KVM Switch, including console connections for monitor, keyboard, and mouse, and PC connections for two computers.

4. Instructions de configuration

Follow these steps to set up your StarTech.com SV231DPU34K KVM Switch:

  1. Éteignez les appareils : Ensure all computers, monitors, and peripherals are powered off before beginning the installation.
  2. Connecter les périphériques de la console :
    • Connect your DisplayPort monitor to the CONSOLE DisplayPort on the rear of the KVM switch.
    • Connectez votre clavier et votre souris USB à l'appareil. CONSOLE HID USB Type-A ports on the rear of the KVM switch.
    • If using external speakers or a microphone, connect them to the CONSOLE 3.5mm audio jacks à l'arrière.
  3. Connect Computers (PC1 and PC2): Pour chaque ordinateur :
    • Connect a DisplayPort cable from your computer's DisplayPort output to the corresponding PC1 DisplayPort or PC2 DisplayPort input on the KVM switch.
    • Connect a USB 3.0 Type-A to Type-B cable from your computer's USB 3.0 port to the corresponding PC1 USB 3.0 Type-B or PC2 USB 3.0 Type-B input on the KVM switch.
    • If using audio, connect 3.5mm audio cables from your computer's audio output/input to the corresponding PC1/PC2 3.5mm audio jacks.
  4. Connectez les périphériques USB : Connect any additional USB 3.0 peripherals (e.g., USB hub, printer, flash drive) to the Ports USB 3.0 de type A on the front or rear of the KVM switch.
  5. Connecter l'alimentation : Connect the included universal power adapter to the Entrée d'alimentation cc 9-12 V on the rear of the KVM switch, then plug it into a power outlet.
  6. Mise sous tension : Power on the KVM switch, then power on your monitor, and finally power on your connected computers.
Diagram showing the connection flow for the StarTech.com SV231DPU34K KVM Switch, illustrating two computers connecting to the KVM via DisplayPort and USB, and the KVM connecting to a single monitor, keyboard, and mouse.

Image 4: Connection diagram for the SV231DPU34K KVM Switch, showing how two computers share one display and peripherals.

5. Mode d'emploi

The SV231DPU34K KVM Switch offers two methods for switching between connected computers:

5.1 Front Panel Push Buttons

Appuyez sur le SÉLECTIONNER button on the front panel of the KVM switch to switch to the desired computer (PC1 or PC2). The LED indicator for the selected computer will illuminate.

Devant view of the StarTech.com SV231DPU34K KVM Switch highlighting the selection buttons.

Image 5: Front panel with computer selection buttons.

5.2 Changement de raccourci clavier

The KVM switch supports hotkey commands for switching between computers. Refer to the quick start guide or the official StarTech.com product page for specific hotkey sequences.

6. Entretien

To ensure optimal performance and longevity of your KVM switch, follow these maintenance guidelines:

  • Nettoyage: Keep the device clean and free from dust. Use a soft, dry, lint-free cloth for cleaning. Avoid using liquid or aerosol cleaners.
  • Ventilation: Ensure adequate airflow around the KVM switch to prevent overheating. Do not block any ventilation openings.
  • Gestion des câbles: Organize cables to prevent strain on ports and accidental disconnections.
  • Conditions environnementales : Operate the device within its specified temperature and humidity ranges. Avoid extreme temperatures or moisture.

7. Dépannage

Si vous rencontrez des problèmes avec votre commutateur KVM, consultez les problèmes et solutions courants suivants :

ProblèmeSolution possible
No display or flickering display after switching.
  • Assurez-vous que tous les câbles DisplayPort sont correctement connectés.
  • Vérifiez que le moniteur est allumé et réglé sur la bonne entrée.
  • Try power cycling the KVM switch and then the computers.
  • Check if the DisplayPort cables meet the required specifications for 4K 60Hz.
Le clavier ou la souris ne répondent pas.
  • Ensure USB HID cables are securely connected to the KVM's console HID ports.
  • Essayez de connecter le clavier/la souris directement à l'ordinateur pour vérifier leur bon fonctionnement.
  • For gaming mice or specialized keyboards, try connecting them to the USB 3.0 ports on the KVM.
  • Power cycle the KVM switch.
USB 3.0 devices not detected or working intermittently.
  • Ensure the USB 3.0 Type-A to Type-B cables from the computers to the KVM are properly connected.
  • Power cycle the KVM switch.
  • Test the USB device by connecting it directly to a computer.
Audio issues (static, no sound).
  • Verify all 3.5mm audio cables are correctly connected.
  • Check audio settings on both computers to ensure the KVM's audio output is selected.
  • Consider using a ground loop isolator if static persists.
G-Sync or FreeSync not working.
  • Some KVM switches may not fully support adaptive sync technologies. Test by connecting the display directly to the computer.
  • Ensure DisplayPort cables are certified for high bandwidth.

8. Spécifications

FonctionnalitéDétail
ModèleSV231DPU34K
MarqueStarTech.com
Interface vidéoDisplayPort 1.2
Résolution maximale3840 x 2160 @ 60Hz (4K UHD)
MST PassthroughSoutenu
Concentrateur USBHub USB 2 à 3.0 ports
Ports USB HID4x USB Type-A (for keyboard/mouse)
Audio3.5mm Analog Audio Switching
Méthodes de commutationPush Button, Hotkey
MatérielAcier
Dimensions (L x l x H)3.9 x 6.3 x 1.6 pouces (9.9 x 16.0 x 4.1 cm)
Poids de l'article1.3 livres (0.59 kg)
Puissance d'entréeDC 9-12V, 18 Watts
CouleurNoir
Température de fonctionnement0°C à 40°C (32°F à 104°F)
Température de stockage-20°C à 60°C (-4°F à 140°F)
Humidité0-80 % HR (sans condensation)

9. Garantie et assistance

9.1 Informations sur la garantie

This StarTech.com product is backed by a Garantie d'un an. For detailed warranty terms and conditions, please refer to the official StarTech.com website.

9.2 Assistance technique

For technical assistance, product documentation, or driver downloads, please visit the official StarTech.com support website:

startech.com/support

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