Avaya 6408D+ Definity PBX Phone User Manual

1. Introduction

This manual provides essential instructions for the setup, operation, and maintenance of your Avaya 6408D+ Definity PBX Phone. Please read this guide thoroughly to ensure proper use and to maximize the functionality of your device. This phone is designed for use with Avaya Definity and Avaya IP Office Phone Systems.

2. Produit terminéview

The Avaya 6408D+ is a digital PBX phone featuring a 2-line by 24-character display and eight programmable call appearance/feature buttons. It includes a two-way speakerphone for hands-free communication.

Figure 1: Avaya 6408D+ Definity PBX Phone

Caractéristiques principales :

• Afficher: 2-line, 24-character tilt LCD display for time, date, and call information.
• Boutons: Eight programmable call appearance/feature buttons.
• Haut-parleur: Integrated two-way speakerphone.
• Compatibilité: Designed for Avaya Definity and Avaya IP Office Phone Systems.
• Clavier: Programmable keypad for customized functions.

3. Installation

Follow these steps to set up your Avaya 6408D+ phone:

1. Déballer: Retirez soigneusement tous les composants de l'emballage.
2. Combiné Connect : Plug the coiled cord from the handset into the designated port on the side of the phone base.
3. Câble de connexion : Connect one end of the line cord to the port labeled 'LINE' or 'TELCO' on the back of the phone. Connect the other end to the wall jack provided by your PBX system.
4. Connexion électrique : The phone typically draws power directly from the PBX system via the line cord. No separate power adapter is usually required.
5. Positionnement : Place the phone on a stable, flat surface. Adjust the display tilt for optimal viewing if applicable.

Note: For initial system configuration or advanced setup, consult your system administrator or the Avaya Definity/IP Office system documentation.

4. Mode d'emploi

4.1 Fonctions d'appel de base

• Passer un appel : Décrochez le combiné ou appuyez sur la Conférencier Appuyez sur le bouton. Composez le numéro souhaité à l'aide du clavier.
• Répondre à un appel: When the phone rings, lift the handset or press the flashing call appearance button, or press the Conférencier bouton.
• Terminer un appel : Remplacez le combiné ou appuyez sur Conférencier button again if in speakerphone mode.

4.2 Using Feature Buttons

The eight buttons adjacent to the display are programmable feature buttons. Their functions are determined by your PBX system configuration. Common functions include:

• Call Appearance: Used to make or receive calls on a specific line.
• Prise: Met un appel en cours en attente.
• Transfert: Transfère un appel en cours vers un autre poste ou un numéro externe.
• Conférence: Initiates a conference call (supports 2-way conferencing).
• Rappel: Compose le dernier numéro appelé.
• Muet: Coupe votre microphone pendant un appel.

Consult your system administrator for a list of programmed features on your specific phone.

4.3 Fonctionnement du haut-parleur

Pour utiliser le haut-parleur, appuyez sur Conférencier button. The indicator light will illuminate. You can then speak and listen without lifting the handset. Press the Conférencier button again to end the call or switch to the handset by lifting it.

4.4 Affichage des informations

The 2-line display shows various information, including:

• Heure et date actuelles.
• Caller ID information (if available and configured by your PBX system).
• Call duration during an active call.
• Feature prompts and status messages.

5. Entretien

To ensure the longevity and proper functioning of your Avaya 6408D+ phone, follow these simple maintenance guidelines:

• Nettoyage: Utilisez un chiffon doux et légèrement sec.amp cloth to clean the phone's exterior. Avoid abrasive cleaners, solvents, or excessive moisture. Do not spray cleaners directly onto the phone.
• Entretien de l'affichage: Gently wipe the display with a soft, lint-free cloth. Avoid pressing hard on the display.
• Environnement: Tenez le téléphone à l'écart de la lumière directe du soleil, de la chaleur excessive, de l'humidité et de la poussière.
• Gestion du cordon: Ensure cords are not tangled or pinched, which can cause damage.

6. Dépannage

If you encounter issues with your Avaya 6408D+ phone, try the following basic troubleshooting steps:

• Pas de tonalité :
  • Check that the line cord is securely connected to both the phone and the wall jack.
  • Vérifiez que le cordon du combiné est correctement branché.
  • If using a multi-line system, ensure the correct line appearance button is selected.
• L'affichage ne fonctionne pas :
  • Vérifiez que toutes les connexions sont sécurisées.
  • The display may require a slight tilt adjustment to be visible.
• Aucun son provenant du haut-parleur :
  • Assurez-vous que Conférencier Le bouton est allumé.
  • Check the volume settings on the phone.
• Les boutons ne répondent pas :
  • Disconnect the phone from the wall jack for a few seconds, then reconnect it. This can sometimes reset the device.

If these steps do not resolve the issue, please contact your system administrator or IT support for further assistance. Do not attempt to open or repair the phone yourself, as this may void any applicable warranty.

7. Spécifications

8. Garantie et assistance

Warranty information for the Avaya 6408D+ Definity PBX Phone is typically provided at the point of purchase or through your telecommunications service provider/system administrator. Please refer to your purchase documentation for specific warranty terms and conditions.

For technical support, advanced configuration, or service inquiries, please contact your organization's IT department or the authorized Avaya service provider responsible for your PBX system. Avaya's official website may also provide general support resources and documentation.