Avaya BM32 Button Module (700415573) Instruction Manual

Introduction

The Avaya BM32 Button Module is an expansion unit designed to enhance the functionality of your Avaya 1616 or 1616-I IP phone. It provides 32 additional programmable line and feature buttons, allowing for increased call handling capacity and quick access to frequently used features. This manual provides essential information for the proper setup, operation, and maintenance of your BM32 Button Module.

Consignes de sécurité

• Lisez attentivement toutes les instructions avant utilisation.
• N'exposez pas l'appareil à l'humidité ou à des températures extrêmes.
• Use only with compatible Avaya 1616/1616-I IP phones.
• N’essayez pas d’ouvrir ou de réparer l’appareil vous-même. Confiez toute réparation à un personnel qualifié.
• Tenir hors de portée des enfants.

Contenu du colis

Vérifiez que votre colis contient les éléments suivants :

• Avaya BM32 Button Module (Model 700415573)
• Connecting cable (usually integrated or supplied with the phone)
• Documentation (ce manuel)

Installation

The Avaya BM32 Button Module is designed for easy integration with compatible Avaya IP phones. Follow these steps for proper installation.

Compatibilité

The BM32 Button Module is compatible with:

• Avaya 1616 IP Phone
• Avaya 1616-I IP Phone
• Avaya IP Office R4.2 or higher
• Avaya Communication Manager R3.0 or higher

Up to three BM32 button modules can be connected to a single 1616 or 1616-I IP phone.

Connecting the Button Module

1. Ensure your Avaya 1616 or 1616-I IP phone is powered off.
2. Locate the expansion port on the back or side of your IP phone.
3. Connect the provided cable from the BM32 Button Module to the expansion port on the IP phone. Ensure the connection is secure.
4. If connecting multiple BM32 modules, connect them in a daisy-chain fashion, connecting the first module to the phone, the second to the first, and so on.
5. Power on your Avaya IP phone. The BM32 module does not require an additional power supply; power is drawn directly from the connected 1616/1616-I telephone, which is powered either via Power over Ethernet (PoE) or a 5V external power supply.

Image: Avaya BM32 Button Module connected to an Avaya IP phone. This image illustrates the physical connection of the BM32 module to the main IP phone unit, highlighting its side profile et support intégré.

Operating the BM32 Button Module

The BM32 Button Module provides 32 additional buttons, each with dual LEDs, to extend the functionality of your Avaya 1616/1616-I IP phone.

Boutons programmables

Each of the 32 buttons can be programmed to perform various functions, such as:

• Apparitions dans la ligne : Assign additional incoming or outgoing lines.
• Boutons de fonction : Quick access to phone features like call transfer, conference, hold, or voicemail.
• Numérotation rapide: Program frequently called numbers for one-touch dialing.
• Bridged Line Appearances (BLA): Monitor and answer calls for other extensions.

Image : Avant view of the Avaya BM32 Button Module. This image displays the 32 programmable buttons, each accompanied by dual LEDs, which indicate the status of the assigned line or feature.

Dual LEDs

Each button is equipped with dual LEDs (typically red and green) that provide visual status indicators:

• LED verte: Indicates an active line, an available line, or a feature that is currently enabled.
• LED rouge: Indicates a line on hold, a busy line, or a feature that is currently in use or unavailable.
• LED clignotante : May indicate an incoming call, a held call, or a waiting message, depending on system configuration.

Configuration des boutons

The programming of the BM32 buttons is typically managed through your Avaya IP Office or Communication Manager system by your system administrator. Consult your system administrator for specific instructions on how to program or reconfigure the buttons to suit your needs.

Entretien

Proper maintenance ensures the longevity and optimal performance of your BM32 Button Module.

Nettoyage

• Disconnect the module from the IP phone before cleaning.
• Utilisez un chiffon doux, sec et non pelucheux pour essuyer les surfaces extérieures.
• Pour les marques tenaces, frottez légèrementampen the cloth with water or a mild, non-abrasive cleaner. Avoid spraying liquids directly onto the device.
• Do not use harsh chemicals, solvents, or abrasive materials, as these can damage the finish and internal components.

Stockage

If storing the module for an extended period, keep it in a cool, dry place, away from direct sunlight and extreme temperatures. It is recommended to store it in its original packaging to protect it from dust and physical damage.

Dépannage

If you encounter issues with your BM32 Button Module, try the following troubleshooting steps:

Module Not Powering On / No LED Activity

• Vérifiez la connexion : Ensure the connecting cable between the BM32 module and the IP phone is securely plugged in at both ends.
• Check IP Phone Power: Verify that the Avaya 1616/1616-I IP phone itself is powered on and functioning correctly. The BM32 draws power from the IP phone.
• Reboot IP Phone: Power cycle the connected IP phone (unplug and replug its power source or PoE connection).
• Compatibilité: Confirm that your IP phone model and system software version meet the compatibility requirements (Avaya 1616/1616-I, IP Office R4.2+, Communication Manager R3.0+).

Buttons Not Responding / Incorrect Functionality

• Configuration du système: The buttons require programming by your system administrator. Contact your administrator to ensure the buttons are correctly configured for your desired functions.
• Reboot IP Phone: A power cycle of the IP phone can sometimes resolve minor communication issues.
• Vérifiez les dommages physiques : Inspect the buttons for any visible damage or obstructions.

If these steps do not resolve the issue, contact your system administrator or Avaya support for further assistance.

Caractéristiques

Garantie et assistance

For warranty information, please refer to the documentation provided with your original Avaya IP phone or contact your Avaya reseller or system administrator. Avaya provides support resources through its official website and authorized service partners.

For technical assistance or further inquiries, please contact your Avaya system administrator or visit the official Avaya support portal.